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Hostal América

2.0 star property

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Photo gallery for Hostal América

Terrace/patio
Lobby
Interior
Classic Room | In-room safe, desk, iron/ironing board, free WiFi
Quadruple Room | Bathroom sink

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
C/ Hortaleza 19, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Place, Plaza Mayor
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Classic Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Triple Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Quadruple Room

In-room safe, desk, iron/ironing board, free WiFi

Quadruple Room

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Quintuple Room

In-room safe, desk, iron/ironing board, free WiFi

Quintuple Room

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds OR 2 Single Beds and 1 Large Single Bed

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About this property

Hostal América

Hostal with a rooftop terrace, steps from Gran Via
This hostal features a rooftop terrace, concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a vending machine.
Hostal América offers 20 accommodations with a safe and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hostal América. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a rooftop terrace and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Gran Via and 9 minutes on foot from Puerta del Sol
As a guest of Hostal América, you'll find a rooftop terrace, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. Hostal América also features concierge services and a lift.

Smoking is allowed in designated areas at this Madrid hostal.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hostal América
Hostal América Hostel
Hostal América Hostel Madrid
Hostal America Hotel Madrid
Hostal America Madrid
Hostal América Madrid
América Madrid
Hostal América Hostal
Hostal América Madrid
Hostal América Hostal Madrid

Hostal América Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 147 out of 312 reviews
Rating 8 - Good. 94 out of 312 reviews
Rating 6 - Okay. 37 out of 312 reviews
Rating 4 - Poor. 23 out of 312 reviews
Rating 2 - Terrible. 11 out of 312 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Jane

The staff listened to our concern about a smell in the room, which was addressed. It was clean. Not very spacious but suited our needs.
Stayed 2 nights in Nov 2025

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is entered through a doorway then take the lift to 5th floor for the hotel rooms, reception and terrace. Small and basic with no frills but a good option for a budget hotel situated in the heart of the city just a gentle stroll down to Grand Via and on to Sol.
Stayed 3 nights in Oct 2025

6/10 Okay

Jorge L

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pros: 24-hour front desk service with great, friendly staff. Cons: the room was incredibly small and I could feel all the springs on my mattress bed. (Room 507). Extremely uncomfortable and hard to get a good night sleep. Also the walls are paper thin and you can hear everything.
Stayed 2 nights in Oct 2025

6/10 Okay

LeeAnn

Travelled with partner
Bathroom sink is extra low and tiny. Staff is responsive. LOVELY, spacious outdoor patio for guests to use. Excellent Italian restaurant right across the street + Carrefour is close + nearby Crete coffee is the best with delicious croissants actually prepped in France and more. Our rm was nice size but it was a triple.
Stayed 4 nights in Sep 2025

8/10 Good

MAYA

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Hostal has a great location. It is close to everything but was inconvenient to get taxi or ride share in and out. The staff are really nice. There is always someone in reception. Room and bathroom was big enough and clean. Beds were comfortable. Towels were provided and change everyday. They clean the room everyday. A price is quite high for the hostel.
Stayed 4 nights in Sep 2025

10/10 Excellent

THOMAS L

Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked everything
Stayed 3 nights in Sep 2025

10/10 Excellent

noeli

Liked: Cleanliness, amenities
Great location
Stayed 4 nights in Jun 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room would be nicer with a minifridge.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities
Es nuestra segunda visita y vamos a volver…
Stayed 2 nights in Jul 2025

10/10 Excellent

Mabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sergio, AUSTIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, walking distances in the downtown area.
Stayed 1 night in May 2025

10/10 Excellent

Angel danilo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carolina at from desk was amazing
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good value for a city centre location

It was on the fifth floor, but it does have an elevator. The room is small but adequate. Perfect for a short stay while in transit.
Stayed 1 night in Jun 2025

8/10 Good

Elin

Stayed 1 night in Jun 2025

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities
Great location. For Canadians, two Tim Hortons within a 5 minute walk. ☺️ For those able to walk a mile no problem, most sites within walking distance. The immediate neighbourhood is safe, great for walking, and loaded with places to eat, drink or grab groceries. Take advantage of the free Prado and Reina Sofia (Guernica) hours in an otherwise expensive and busy capital. Hotel was good, staff friendly/helpful; beautiful patio for chilling and planning. As a quibble, I simply don't understand shower stalls without grab bars; I don't know whether this was just my room or all of them, but it makes me nervous.
Stayed 3 nights in May 2025

10/10 Excellent

Scott, Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and wonderful rooftop views.
Stayed 3 nights in May 2025

10/10 Excellent

noel

Stayed 1 night in May 2025

10/10 Excellent

Yuejiao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Staff & service, amenities, property conditions & facilities
Impeccable location and experience, the staff goes above and beyond, and the terrace is the cherry on top…. Oh yea shopping galore a steps away to the Gran Via! Will definitely be back!
Stayed 2 nights in Apr 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Son muy amables y amigables, trataban de ayudarme a solucionar mis Imprevisto
Stayed 4 nights in Feb 2025

10/10 Excellent

Adonis

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasent stay. Price was fair considering it’s in a nice location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024