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Hostal América

2.0 star property

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Photo gallery for Hostal América

Terrace/patio
Interior
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
C/ Hortaleza 19, Madrid, Madrid, 28004
  • Gran Via
    ‪3 min walk‬
  • Puerta del Sol
    ‪8 min walk‬
  • Plaza Mayor
    ‪13 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Classic Room

In-room safe, desk, iron/ironing board, free WiFi

Classic Room

  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Quintuple Room

In-room safe, desk, iron/ironing board, free WiFi

Quintuple Room

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds OR 2 Single Beds and 1 Large Single Bed

View all photos for Triple Room

Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Triple Room

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Quadruple Room

In-room safe, desk, iron/ironing board, free WiFi

Quadruple Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

7.8 out of 10
Good
(10 reviews)
  • Sleeps 1
  • 1 Single Bed

Similar properties

Interior

Hostal Ballesta

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
4.4 out of 5, Excellent, 1,015 reviews
The price is €157
includes taxes & fees
22 Sept - 23 Sept
Hostal Ballesta

About this property

Hostal América

Hostal with a rooftop terrace, steps from Gran Via
This hostal features a rooftop terrace, concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and a vending machine are on-site.
Hostal América offers 20 accommodations with a safe and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hostal América. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a rooftop terrace and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Gran Via and 9 minutes on foot from Puerta del Sol
As a guest of Hostal América, you'll find a rooftop terrace, a vending machine, and tour/ticket assistance. Public spaces have free WiFi. Hostal América also features concierge services, a front desk safe, and a lift.

Smoking is allowed in designated areas at this Madrid hostal.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hostal América
Hostal América Hostel
Hostal América Hostel Madrid
Hostal America Hotel Madrid
Hostal America Madrid
Hostal América Madrid
América Madrid
Hostal América Hostal
Hostal América Madrid
Hostal América Hostal Madrid

Hostal América Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 133 out of 273 reviews
Rating 8 - Good. 83 out of 273 reviews
Rating 6 - Okay. 26 out of 273 reviews
Rating 4 - Poor. 20 out of 273 reviews
Rating 2 - Terrible. 11 out of 273 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angel danilo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carolina at from desk was amazing
Stayed 2 nights in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good value for a city centre location

It was on the fifth floor, but it does have an elevator. The room is small but adequate. Perfect for a short stay while in transit.
Stayed 1 night in Jun 2025

8/10 Good

Elin

Stayed 1 night in Jun 2025

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities
Great location. For Canadians, two Tim Hortons within a 5 minute walk. ☺️ For those able to walk a mile no problem, most sites within walking distance. The immediate neighbourhood is safe, great for walking, and loaded with places to eat, drink or grab groceries. Take advantage of the free Prado and Reina Sofia (Guernica) hours in an otherwise expensive and busy capital. Hotel was good, staff friendly/helpful; beautiful patio for chilling and planning. As a quibble, I simply don't understand shower stalls without grab bars; I don't know whether this was just my room or all of them, but it makes me nervous.
Stayed 3 nights in May 2025

10/10 Excellent

Scott, Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and wonderful rooftop views.
Stayed 3 nights in May 2025

10/10 Excellent

noel

Stayed 1 night in May 2025

10/10 Excellent

Yuejiao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Staff & service, amenities, property conditions & facilities
Impeccable location and experience, the staff goes above and beyond, and the terrace is the cherry on top…. Oh yea shopping galore a steps away to the Gran Via! Will definitely be back!
Stayed 2 nights in Apr 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Son muy amables y amigables, trataban de ayudarme a solucionar mis Imprevisto
Stayed 4 nights in Feb 2025

10/10 Excellent

Adonis

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasent stay. Price was fair considering it’s in a nice location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Florencia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Raymomd

Disliked: Property conditions & facilities, room comfort
Would not commend, no fridge, the internet doesn’t work. I wonder why a hostel is listed on your website
Stayed 2 nights in Oct 2024

6/10 Okay

FRANCISCO

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very basic. No frills . Very well located
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlos Francisco

Stayed 1 night in Sep 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
The personal was very friendly and helpfull
Stayed 2 nights in Oct 2024

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 7 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
I plan on making Hostal America my new home away from home in Madrid. It's location is perfect, but it was how clean and neat and efficient it was that made my stay so great. I will absolutely return to the Hostal America.
Stayed 6 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First Time Hosteller

The Hostel is within 10 min walk of Plaza del Sol. The check-in was easy (note - very small elevator). The room was a single room and very basic w/o a view - I assume that is standard for a hostel. The room smelled like cleaning products and had no dirt.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2024

10/10 Excellent

Jorge F.

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Close to all eating and entertainment areas
Stayed 7 nights in Sep 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Terrace area and elevator to reach Hostal.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect the room was very clean
Stayed 1 night in Sep 2024