Hostel with a 24-hour front desk, steps from Puerta del Sol
This smoke-free hostel features laundry facilities, a 24-hour front desk and a computer station. WiFi in public areas is free. Additionally, free newspapers, a front desk safe and multilingual staff assistance are on-site. Housekeeping is not available.
Hostal Esmeralda offers 19 accommodations.
During your stay at Hostal Esmeralda, you're just a quick walk from Puerta del Sol. Free WiFi in public areas and laundry facilities are available.
Free WiFi and wired Internet in some public areas
Amenities include free newspapers in reception, a front desk safe and a computer
Steps from Puerta del Sol and 6 minutes on foot from Gran Via
As a guest of Hostal Esmeralda, you'll find multilingual staff, complimentary newspapers in the lobby, and laundry facilities. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Hostal Esmeralda also features a front desk safe and a lift.
This Madrid hostel is smoke free.
Property amenities
Internet
Available in some public areas: Free WiFi and wired internet
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Multilingual staff
No housekeeping service
Business services
Computer station
Accessibility
Lift
More
Smoke-free property
Room amenities
More
Safe
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability
Check-out
Check-out before 12:00 PM
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
In-room safe fee: EUR 5.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property is professionally cleaned
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Property is also known as
Hostal Esmeralda
Hostal Esmeralda Hostel
Hostal Esmeralda Hostel Madrid
Hostal Esmeralda Madrid
Hostal Esmeralda Hotel Madrid
Hostal Esmeralda Madrid
Esmeralda Madrid
Madrid Hostal Esmeralda Hostal
Hostal Hostal Esmeralda
Esmeralda
Hostal Esmeralda Madrid
Esmeralda Madrid
Hostal Hostal Esmeralda Madrid
Madrid Hostal Esmeralda Hostal
Hostal Hostal Esmeralda
Esmeralda
Hostal Esmeralda Madrid
Hostal Esmeralda Hostel/Backpacker accommodation
Hostal Esmeralda Hostel/Backpacker accommodation Madrid
Hostal Esmeralda Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 82 out of 209 reviews
10 - Excellent
82
Rating 8 - Good. 82 out of 209 reviews
8 - Good
82
Rating 6 - Okay. 30 out of 209 reviews
6 - Okay
30
Rating 4 - Poor. 9 out of 209 reviews
4 - Poor
9
Rating 2 - Terrible. 6 out of 209 reviews
2 - Terrible
6
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Job
Travelled with group
6 Mar 2025
Liked: Cleanliness
There was a staff at the front desk who worked overnight that apparently refused to open the door for me. I was gonna go out very early in the morning and it was raining and I forgot my jacket. I went back upstairs to the hostel to get a jacket from my room and I kept on knocking the door and ringing the doorbell but for some reasons, he did not open it for me.
Convenient, clean, perfectly located and great staff. Big issue: it is almost impossible to have a good night sleep due to noise from other rooms, people in the street and music from a nearby bar. Can recommend only if you are a pro heavy sleeper.
24-hour reception. Safe to stay. Friendly and welcoming staff. Room is clean. Location is perfect.
But the issue is that the room is not soundproof. Locating right above the bars and restaurants implies it's super noisy esp at night, which the noise goes till 5am. Another issue is that seems the building's pipe would create noise when others are using water, as I often heard the pipe's noise at midnight.
The staff wss so friendly and helpful. There was an assortment of restaurants to chose from and you could walk to so many attractions from the hostel. You are in the very center of everything. The only complaint I had was that the delightful little street turned into a consistent roar of talking and laughing that lasted throughout the night. It was hard to sleep without ear plugs.... You will find them on the nightstand.
The staff was very helpful,answered our questions day or night,giving information on transportation,and what to do to be safe,we will stay there again in the future.
It's a very centrally located hostal, the staff is very helpful, and the front desk is manned 24 hours a day. The main downside is the bar below because it can be a tad noisy until the wee hours of the morning. The internet was at times unreliable although they gave me access to another network.
Increible mi paso por el Hostal Esmeralda, viajé con mi madre y todo perfecto, la limpieza, el servicio excelente y siempre había alguien por cualquier cosa. Mercedes y Enrique grandes personas. Lo recomiendo 100%