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Hotel Don Luis

3.0 star property

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Photo gallery for Hotel Don Luis

Exterior
TV
Meeting facility
Reception
In-room safe, desk, soundproofing, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida General 12, Madrid, Madrid, 28042
  • Place, Juan Carlos I Park
    ‪3 min drive‬
  • Place, El Capricho Park
    ‪5 min drive‬
  • Place, Castillo de la Alameda
    ‪5 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min walk‬

Room options

View all photos for Double Room Single Use

In-room safe, desk, soundproofing, iron/ironing board

Double Room Single Use

8.4 out of 10
Very good
(9 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

In-room safe, desk, soundproofing, iron/ironing board

Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

In-room safe, desk, soundproofing, iron/ironing board

Triple Room

  • 15 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

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About this property

Hotel Don Luis

Along with self parking, this smoke-free hotel has a business centre and a meeting room. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance.
Hotel Don Luis offers 48 air-conditioned accommodations with a safe and a hairdryer. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at Hotel Don Luis. During your stay, you'll be connected to the convention centre and close to Riyadh Air Metropolitano. Enjoy features like free WiFi in public areas, plus a business centre and concierge services.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 8 minutes by car from Riyadh Air Metropolitano and 12 minutes from Bernabéu Stadium
WiFi is free in public spaces. A business centre and a meeting room are available. The business-friendly Hotel Don Luis also features tour/ticket assistance, concierge services, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Madrid hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Parking on site (EUR 10 per night)
  • Limited on-site self parking

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property does not allow electronic cigarettes.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 September to 15 June.
  • Alcohol isn't served at Hotel Don Luis.

Property is also known as

Hotel Don Luis Hotel
Don Luis Madrid
Hotel Don Luis
Hotel Don Luis Madrid
Don Luis Hotel Madrid
Hotel Don Luis Madrid
Hotel Don Luis Hotel Madrid

Hotel Don Luis Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 274 out of 1000 reviews
Rating 8 - Good. 430 out of 1000 reviews
Rating 6 - Okay. 181 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I slept like a baby! Staff was courteous and helpful. Location is a big plus. This area is very chill. My favorite part of Madrid is this quiet Colombia. Thanks for the great hospitality!!
Stayed 1 night in Dec 2024

4/10 Poor

Muhammad

Disliked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 1 night in Oct 2024

6/10 Okay

Thomas

Liked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Nicholas

Disliked: Cleanliness, amenities, property conditions & facilities
Convenient to airport
Stayed 1 night in Oct 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities

A decent property in a convenient location

Convenient near-airport location. The building is nice generally. The room as well was generally nice, but the furniture is very dated and the mattress hard and an older spring-type. A nicer mattress would have improved my stay.
Stayed 1 night in Oct 2024

6/10 Okay

Ana

Stayed 1 night in Oct 2024

4/10 Poor

Adam

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I completely ruined my chances of getting laid by my girlfriend due to staying here. There was a full wall mirror by the bed which would have been fun but my girlfriend barely wanted to take her shoes off let alone her clothes. I was terrified of seeing bugs and wanted to sleep in a full Covid suit. No coffee on site either. Boooo. Will not stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 2 nights in Aug 2024

10/10 Excellent

Farzin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
TLDR - not worth it. We looked for a hotel close to the airport... BUT - the walk was inconvenient and we had to take the bus. So it didnt matter. Regarding the hotel itself - very outdated, really nothing special. If you could find something else for the same price or cheaper - go with that one.
Stayed 1 night in Aug 2024

4/10 Poor

stefan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Get what you pay for
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Pascal

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No fans or air conditioning. It was too hot to sleep. At the right time of year it would be fine.
Stayed 1 night in Jul 2024

8/10 Good

Desmond

Liked: Staff & service, room comfort

Walkable to airport

We chose this hotel as we had an early morning flight. The walk to T1 was a good 20 minute swift but straightforward walk. Hotel was a tad tired. Bed was clean but room was well passed its best. WiFi wouldn’t connect and safe didn’t seem to work so took passports out with us for evening meal. Plenty of eateries a few minutes walk - all good value.
Stayed 1 night in Jun 2024

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

4/10 Poor

María Camila

Business traveller
Liked: Room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Harris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Surprisingly nice given affordable rate. It was very clean, great bathroom, bed, big mirrors, nice design to the room. A gem.
Stayed 1 night in Jun 2024

8/10 Good

Pegah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect spot to catch an early flight to the airport.
Stayed 1 night in May 2024

10/10 Excellent

Ovidiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Cynthia, Carcavelos

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff was great and hotel had easy accessibility from airport! Common areas of hotel were nice, sheets very crisp and clean, but the room, overall was dated, dirty and had a strong, unpleasant odor. It served the purpose for an overnight layover but do not feel confident recommending. If you arrive late and hungry, there's a kebab house just down the block open late (and it was good!)
Stayed 1 night in May 2024

6/10 Okay

Annette

Travelled with group
Liked: Staff & service
Okay location, nice staff, pretty dated but okay for one night. Great to be so close to airport
Stayed 1 night in May 2024

6/10 Okay

Janet

Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel very comfortable and clean
Stayed 1 night in May 2024

10/10 Excellent

EVA RUBI

Stayed 1 night in Apr 2024

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