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Lancaster Hotel Manila

3.5 star property

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Photo gallery for Lancaster Hotel Manila

Outdoor pool
Exterior
Junior Suite | Premium bedding, minibar, in-room safe, desk
Breakfast, lunch and dinner served
Reception

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
622 Shaw Boulevard corner Samat Street, Metro Manila, Mandaluyong, Manila, 1552
  • Place, SM Megamall
    ‪6 min walk‬
  • Place, Shangri-La Mall
    ‪6 min walk‬
  • Place, Greenfield District Pavilion
    ‪8 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪17 min drive‬

Room options

View all photos for Junior Suite (Twin)

Junior Suite (Twin) | Premium bedding, minibar, in-room safe, desk

Junior Suite (Twin)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 27 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for 1 Bedroom Executive Suite

1 Bedroom Executive Suite | Living area | Flat-screen TV

1 Bedroom Executive Suite

  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for 2 Bedroom Deluxe Suite

In-room dining

2 Bedroom Deluxe Suite

  • 62 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Lancaster Suite, 3 Bedrooms

Flat-screen TV

Lancaster Suite, 3 Bedrooms

  • 66 sq m
  • 3 bedrooms
  • City view
  • Sleeps 8
  • 3 Queen Beds

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About this property

Lancaster Hotel Manila

Hotel with an outdoor pool, 9-minute walk to SM Megamall
An outdoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, self parking and conference space are on-site.
Lancaster Hotel Manila offers 110 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with fridges, stovetops, separate dining areas and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, complimentary toiletries and hairdryers.

This Mandaluyong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Microwaves and in-room massages can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the room service at Lancaster Hotel Manila. During your stay, you're just a quick walk from SM Megamall. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and fitness classes
  • Just a 2-minute drive from SM Megamall and 11 minutes from SM North EDSA
  • Airport shuttle service available for a fee
Lancaster Hotel Manila offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a meeting room and limo/town car service. The business-friendly Lancaster Hotel Manila also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Mandaluyong hotel.

Royal Lancaster – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Parking on site (PHP 90 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Royal Lancaster

Things to do

  • Fitness classes
  • Gym
  • Outdoor pool

Family friendly

  • In-room babysitting
  • In-room kitchen
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 42 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Hob
  • Kitchen
  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lancaster Hotel Manila

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 3000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: PHP 90.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Lancaster Manila
Lancaster Hotel Manila
Lancaster Hotel Manila Mandaluyong
Lancaster Manila
Lancaster Manila Hotel
Lancaster Manila Mandaluyong
Manila Lancaster Hotel
Lancaster Hotel Mandaluyong
Lancaster Hotel Manila Hotel
Lancaster Hotel Manila Mandaluyong
Lancaster Hotel Manila Hotel Mandaluyong

Lancaster Hotel Manila Reviews

Reviews

6.8
Rating 10 - Excellent. 60 out of 403 reviews
Rating 8 - Good. 158 out of 403 reviews
Rating 6 - Okay. 83 out of 403 reviews
Rating 4 - Poor. 67 out of 403 reviews
Rating 2 - Terrible. 35 out of 403 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

4/10 Poor

Evyn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities

4/10 Poor

Glieh

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
If you just need a place to sleep then this hotel is good enough
Stayed 4 nights in May 2022

2/10 Terrible

Evelyn, San Clemente

Disliked: Staff & service, amenities, property conditions & facilities
2 tv remotes - both did not work! when fixed, only 3 local channels. thermostat did not work! bathroom fan did not work!. furniture looks old & filthy. roaches in the bathroom & sleeping area! staff only works 9am to 9pm & front desk does not answer even during work hours!
Stayed 12 nights in Oct 2022

8/10 Good

Leonardo Sta.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Ernest

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were amazing and very accommodating, the facility it’s self is under construction
Stayed 1 night in Jul 2022

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was filthy. Staff advised they are under renovation, they should closed and open after the renovation. Also no hot water and I was advised that the maintenance is only until 7 pm. I demanded to be transferred to another room, they send a maintenance personnel and reset the water heater. Staff are accommodating specially the security personnel.
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hope there is food or resto
Stayed 2 nights in Jan 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 2 nights in Oct 2020

6/10 Okay

Nerissa

Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

6/10 Okay

JENIF, MALDIVES/MALE'

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
ROOM SERVICE STAFFS ARE REALLY FRIENDLY... BUT FOR MORE THAN 3 DAYS THERE WAS NO BEER WHEN EVERY TIME I CALL FOR A BEER.I HAVE TO GO DOWNSTAIRS AND DRINK IN THE RESTAURANT BUT NOT ALLOWED TO TAKE IT TO THE ROOM.. .. ROOM WINDOWS ARE REALLY DIRTY THAT YOU CANNOT SEE OUT SIDE VIEW.. BUT ALL THE STAFFS ARE REALLY FRIENDLY..
Stayed 7 nights in Mar 2020

2/10 Terrible

Janis, New york, USA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy, Bad smell from smoke , Staff unhospitality, Not recommend for anyone!!!
Stayed 10 nights in Jan 2020

8/10 Good

Apollo

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Marcial A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

2/10 Terrible

Aurea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy with stay at Lancaster Hotel. Curtains are dirty and dusty,
Stayed 5 nights in Jan 2020

10/10 Excellent

NINA MARIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All is good

Kitchenware and the kitchenette was very useful. Staff is attentive and nice. We enjoyed our stay
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Micah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Secure with great breakfast and services , even we arrived late the staff are accommodating but their is an initial deposit upon check in and it is refundable
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many requirements agreements that you have to sign, when checking in and then they inventory all items in your room and you sign a document that if they are missing or damaged you pay an huge amount of money before checking out. Did not like the attitude of bad customer service. But all the service peopple were very nice. Its just the hotel policy that is bad. To my taste. I will not stay here again.
Stayed 2 nights in Sep 2019

4/10 Poor

Danny

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019