4/10 Poor
Akram
Travelled with family
3 Sept 2025
Stayed August 31st with my family (2 adults, 2 kids) in a family room booked through Expedia. Unfortunately, several serious issues made this an unpleasant experience despite some positive aspects.
Major Concerns:
Food poisoning on our last night - All four family members experienced vomiting and diarrhea after eating at the buffet. The hotel nurse tried to dismiss it as unrelated to the food, which was unprofessional given that our entire family was affected.
Persistent AC noise - Loud air conditioning kept us awake despite calling reception for assistance. The issue was never resolved.
Overpriced for quality - At $450/night, this does not deliver 5-star value or experience.
Poor hallway maintenance - Guests were hanging wet clothes and towels on hallway railings to dry, creating an unprofessional appearance that management seemed to ignore.
What we liked:
Staff were genuinely friendly and helpful
Good variety of food options at the buffet
We spoke with management during our stay, but the core issues weren't adequately addressed. The hotel has potential, but significant improvements are needed in food safety protocols, room maintenance, and matching pricing to actual quality delivered.
Would I recommend? Not at this price point. For a family vacation, there are better value options that prioritize guest health and comfort.



Akram
Stayed 3 nights in Aug 2025




























