Riad Riva

2.5 star property

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Photo gallery for Riad Riva

Interior
Staircase
Classic Double or Twin Room (Sara) | Free WiFi, bed sheets
Outdoor pool
Economy Double Room (Aicha) | Free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
10 Derb Smara Kandil Sidil Medina, Marrakech, Marrakech-Safi, 40000
  • Le Jardin Secret
    ‪2 min walk‬
  • Marrakech Museum
    ‪3 min walk‬
  • Jemaa el-Fnaa
    ‪8 min walk‬
  • Marrakech (RAK-Menara)
    ‪9 min drive‬

Room options

Economy Double Room (Aicha)

  • 16.5 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double or Twin Room (Argana)

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Double or Twin Room (Sara)

  • 14.9 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room (Amina)

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Grand Double or Twin Room (Hakima)

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Double or Twin Room (Mabrouka)

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Riad Riva

Hotel with free breakfast, a short walk to Jemaa el-Fnaa
An outdoor pool, a restaurant and a coffee shop/cafe are available at this hotel. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Additionally, a children's pool, a 24-hour front desk and tour/ticket assistance are on-site.
Riad Riva offers 6 air-conditioned accommodations, with free toiletries. This Marrakech hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site.
During your stay at Riad Riva, you're just a quick walk from Jemaa el-Fnaa. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Take a swim in the outdoor pool
  • Amenities include multilingual staff and a terrace
  • 9 minutes by foot from Jemaa el-Fnaa and a 3-minute drive from Marrakech Plaza
  • Airport shuttle service available for a fee
Riad Riva offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Riad Riva. An airport shuttle (available 24 hours) is available for a fee.

Guests are served a free local cuisine breakfast daily from 8 AM to 10 AM.
On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Reservations are required.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free local cuisine breakfast available daily 8 AM to 10 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 9.90 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 150.00 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Riad Riva offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Riad Riva.

Property is also known as

Riad Riva Marrakech
Riva Marrakech
Riad Riva Hotel
Riad Riva Marrakech
Riad Riva Hotel Marrakech

Riad Riva Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 30 reviews
Rating 8 - Good. 5 out of 30 reviews
Rating 6 - Okay. 6 out of 30 reviews
Rating 4 - Poor. 2 out of 30 reviews
Rating 2 - Terrible. 2 out of 30 reviews

7.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is out of business - do not book

This hotel is out of business and does not exist. Hotels.com will refuse to refund the cost even though this hotel is not there anymore.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Stayed 5 nights in Oct 2019

10/10 Excellent

margaritha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location

Great location. A little run down but nice folks and a good value
Stayed 1 night in Oct 2019

10/10 Excellent

Cam, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rented this property for around $25 and for that price it exceeded the expectations! The hotel is in the market square so it’s about 12 minute walk from the main square. The staff was very friendly and were able to book us a tour the next morning even when we checked in late at night. Even though the market is very loud, once you go inside the property it’s very quiet. Just take into account that even though I booked and pairs in Expedia, once you are there you need to pay the city occupancy tax and they don’t accept credit card and you need to pay cash by dirham or euro (no dollars). The breakfast was included and it was the best breakfast from the different hotels I was in Marrakech! That being said, breakfast was one boiled egg, yogurt, bread and different jellies and coffee. So pretty basic but still, the quality was better than others!
Stayed 1 night in Oct 2019

6/10 Okay

Amalie

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Hassan and his friends

Hassan and his friends (the people working there) were all very talkative, so if you’re into making new friends and learning a few arab words as you go along this is the riad for you! Unfortunately we weren’t, we just wanted to relax when we got there. First night we got sent to a different riad next door as our room ‘was not ready’, and that riad was great! Nice bathroom, cool aircondition and a big bed. When we finally got to Riva Riad the next day, the pool was tiny, and it did not feel right to go there in a bikini, as it was in the middle of the riad, where everyone would eat as well. It was kinda annoying, as we were both looking forward to swimming some in the pool, but swimming is impossible in such a small pool. The room itself is another story. The sheets were spotty and I do not even want to think about what those spots were, and our shower overflooded (which they fixed quite quickly when made aware I must add). Air condition can barely be called air condition, as it wasn’t cold, so in July our room was very hot! The bed was also short so our feet would poke out the end. They didn’t really seem aware of our reservation, asked if we had ordered breakfast etc, so we had to repeat ourself a lot - yes we had ordered with breakfast, we were staying for three nights etc. They also kept asking what page we had our reservation through. Did not seem like they had heard about hotels.com before...
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The place was clean, the staff was nice They go and pick us up the first night to leG us to the riad, they were so friendly, but they rent our room, they give us another room in other riad, than was better than this one.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and lovely friendly staff

Fabulous location close to centre of exciting vibrant city
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The staff allocated to us were very welcoming and helpful!
Stayed 6 nights in Jul 2018

10/10 Excellent

seer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favorite place in Moroc3

It was one of my favorite places to stay on our whole trip because of the hospitality the service and the pool I enjoyed it and would definitely stay there any time I'm in Marakesh
Stayed 1 night in Jul 2018

10/10 Excellent

Sabrina, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience & lovely staff

The staff were all so lovely, helpful and generous and helped to make me feel very at home in Marrakech. It was a great experience and i'm very thankful.
Stayed 5 nights in Jun 2018

10/10 Excellent

Gabriele

Travelled with family
Liked: Cleanliness, staff & service
Personal extrem freundlich sehr hilfsbereit, Zimmer sind sehr klein, schlicht und einfach
Stayed 4 nights in Mar 2020

6/10 Okay

LeGandin, Genève

Travelled with partner
Liked: Cleanliness, staff & service
Personnel sympathique, Riad en état moyen ! Dommage que le petit déjeuner soit facturé alors qu il est annoncé inclus sur le site mais comme le personnel ne parle pas français ni anglais difficile à l expliquer où ils ne veulent pas comprendre réellement ! Sinon rapport qualité prix correct ! Pdj copieux
Stayed 3 nights in Feb 2020

4/10 Poor

Leticia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A traditional Riad in a great location in Marrakech. Close to all the sites. Our room was cleaned daily. The bed was very comfortable. The rooftop terrace was great to either sunbathe or relax in the evening. The breakfast was great and well worth the little extra. They also offer fantastic excursions and day trips at good prices. You are picked up from the Riad. Great service. Ayoub, Nora, and the rest of the staff were so kind and friendly and made our stay very special. Manny thanks and we will be back again.
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El riad es confortable y el personal muy atento y simpatico. El punto negativo es que en la web de Expedia incluye desayuno y no es asi. Asi que el punto negativo es la web por publicidad engañosa
Stayed 1 night in Aug 2019

10/10 Excellent

Hiva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel

Stayed 3 nights in Aug 2019

8/10 Good

Maggie

Liked: Cleanliness, staff & service, amenities
Nice and helpfull stuff...just few minuts walk to the big square. Easy to find everywhere. Good service.
Stayed 11 nights in Mar 2019

10/10 Excellent

Minna, Haapajärvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kiitos

Henkilökunta ystävällistä ja avuliasta. Hotellissa pääsee vanhan ajan tunnelmaan jos kaipaat luksusta paikka ei ole sinua varten. Sijainti on loistava. Valitsisin uudelleen
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
Première nuit désastreuse... nous avons été logés dans une maison d'un particulier !!! Où nous n'avons pas pu prendre de douche car pas d'eau chaude, pas de papier toilette, des draps sales, oreillers sales remplis de cheveux, pas de housse de couette. (Photos pouvant l'attester) Apparemment tous les clients passent par cette 'case' maison car on suppose que le propriétaire pratique le surbooking!!! Nous avons donc bénéficier que de 3 nuits sur 4 sur le lieu loué ce qui a engendré d'autres problèmes à savoir que dès le lendemain nous devions partir en excursion avec une prise en charge à l'hôtel et un retour à l'hôtel mais comme nous n'étions pas au lieu prévu de depart nous avons failli rater notre activité et pour le retour comme nous ne connaissions pas la situation de la riad on s'est retrouvé lâchés en pleine ville sans repères et nous sommes retrouvés au commissariat car pris en charge par la brigade touristique car abordés par une personne ayant de pas très bonnes intentions à notre égard.... Je demande donc une insémination en dédommagement de cette réservation !!! Cordialement
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Centralt, måttlig standard

Vi betalade ca 300dh/natt. Läget är toppen om man vill bo mitt i marrakech, men man får vad man betalar för. Verkligheten levde inte upp till bilderna. Vi var där i december och då är det kyligt på morgnarna. Denna riad har inget glastak, så en varm jacka/tröja kan vara bra att ha med när man är i de allmänna utrymmena.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Points positifs: - Riad très bien situé dans la médina et à 5 minutes à pied d'un carrefour pour les taxis. - Le personnel est attentionné et disponible. - Calme , même si l'isolation phonique des chambres est très légère. - Petit déjeuner copieux. - Hygiène et équipement ok: couverture , sèche cheveux etc.. Points négatifs: - Problème de gestion du linge que l'on a donné à laver. - Très mauvaise surprise à l'arrivée avec l'annonce que le riad est complet et la proposition d'une chambre dans un autre riad qui était froide , donné sur une rue très bruyante et sans salle de bain... Après discutions avec le responsable nous avons pu aller dans un autre riad pour une première nuit. C'est apparemment systématique et cela gâche vraiment la première impression . Pour résumé, bon Riad bien situé, avec une équipe sur place disponible et agréable mais qui pratique un surbooking ...dommage de commencer un séjour avec une mauvaise impression.
Stayed 7 nights in Nov 2018

10/10 Excellent

Ruth, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso lugar. Los dueños divinos amenos y súper solidarios. Recomendable 100%. Ame este hotel sobre todo la gente.
Stayed 3 nights in Nov 2018

8/10 Good

chunyan, china

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整体不错

早餐很好吃,摩洛哥特有的房屋设计很可爱,地段也不错,出门能逛街。小小游泳池也很棒。 酒店小哥的服务真的很棒,特别赞一个
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos cambiaron el primer día de habitación pero al día siguiente ya pudimos dormir en nuestro Ríad y todo fenomenal.
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Riad aceptable con buena ubicación en la medina

Nos recibieron con un té marroquí mientras rellenamos papeles del check in. Muy buen servicio del personal que no dudan en ayudarte con todo cuanto vayas necesitando, son muy amables y simpáticos. El desayuno fue muy abundante y rico, típico marroquí. También ponen a disposición una carta con platos que puedes pedir para comer o cenar. Posibilidad de contratar excursiones (Ouarzazate, desierto Merzouga, Ait Ben Haddou, etc.). Te preparan un té muy delicioso en cualquier momento. Lo negativo ha sido la habitación, pues estaba algo sucia y no tenía ventilación (nos dieron la de la planta baja). En general un riad con ubicación muy buena en la medina de Marrakech, mejorable en cuanto a estado y limpieza de las habitaciones pero aceptable si lo que buscas es empaparte bien de la cultura y el bullicio de la ciudad.
Stayed 4 nights in Sep 2018