Along with spa services, this smoke-free hotel has a business centre and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Gran Hotel de Merida offers 28 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with cable channels.
Bathrooms include bathrobes, complimentary toiletries and hairdryers. This Mérida hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us they can't get enough of Gran Hotel de Merida's great location. During your stay, you're just a quick walk from Hidalgo Park. Free WiFi in public areas, a business centre and dry cleaning service are available.
Free WiFi
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
Guests have great things to say about the location and the helpful staff
12 minutes by foot from Paseo de Montejo and a 4-minute drive from Yucatan International Convention Center
Public spaces have free WiFi. A business centre and meeting rooms are available. Spa services, a terrace, and a vending machine are also featured at Gran Hotel de Merida.
This 3-star Mérida hotel is smoke free.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking from 7:30 AM to 9:30 PM
Onsite parking available only on request
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business centre
Meeting rooms
Outdoors
Garden
Terrace
Spa
Massage
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
12 steps to reach entrance
Upper floors accessible by stairs only
More
3 floors
Mosquito nets
Reception hall
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Free bottled water
Limited room service
Refrigerator
More
Air conditioning
Ceiling fan
Iron/ironing board
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Gran Hotel de Merida
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Onsite parking at this property can be accessed from 7 AM-10 PM only.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Property is also known as
Gran de Merida
Gran Hotel de Merida
Gran Hotel Merida
El Gran Merida
Gran Merida
Gran Hotel de Merida Hotel
Gran Hotel de Merida Mérida
Gran Hotel de Merida Hotel Mérida
Gran Hotel de Merida Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 547 out of 1000 reviews
10 - Excellent
547
Rating 8 - Good. 312 out of 1000 reviews
8 - Good
312
Rating 6 - Okay. 96 out of 1000 reviews
6 - Okay
96
Rating 4 - Poor. 32 out of 1000 reviews
4 - Poor
32
Rating 2 - Terrible. 13 out of 1000 reviews
2 - Terrible
13
9.0/10
Cleanliness
9.2/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
Reviews
6/10 Okay
jared
23 Jan 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
Cheap and fair
jared
Stayed 1 night in Jan 2026
6/10 Okay
J Carlos
12 Jan 2026
Liked: Cleanliness, staff & service
Small room
J Carlos
Stayed 1 night in Jan 2026
8/10 Good
Carol, Wood Dale
9 Jan 2026
Liked: Cleanliness, staff & service
Great location and history. It’s close to main plaza and tons of shops and restaurants. It’s beautiful but needs some updating. Lighting could be better. The bathroom is oddly configured and water pressure was not very good. Little touches of free water , coffee in room or in common areas would have been nice. Staff was friendly and helpful.
The staff was super great! Kind, helpful, considerate, professional.
Our room was spotless.
We had an inside room which I recommend if you are sensitive to loud music from surrounding venues. Our inner room was very quiet. Lovely!
The AC was excellent. The bath products were very nice.
Rhonda
Stayed 1 night in Dec 2025
8/10 Good
Darlene, Appleton
Travelled with partner
2 Jan 2026
Staff friendly. We only stayed for a night but it was in El Centro area where we were able to see a lot and we took a short walking tour.
Great old hotel. A classic. The staff are great, very accommodating. There are not many amenities in the hotel, but the area is great. Easy morning coffee with the Starbuck’s downstairs.
A gem of an old hotel. It is just beautiful. There are not many services, but it is a great location with everything could want within a block or two. Great staff. Very accommodating.
Gilbert
Stayed 3 nights in Dec 2025
8/10 Good
Bertha A
Travelled with family
17 Dec 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
Good customer service skills! Thanks
Bertha A
Stayed 2 nights in Dec 2025
6/10 Okay
Louis
12 Dec 2025
Liked: Cleanliness
This is not a three-star hotel. Air conditioner was too weak to cool the room. Refrigerator did not work, although staff insisted it did. TV remote sometimes worked. However, when i got it working, channel selection was great. Staff was very friendly. Location is excellent.
Louis
Stayed 3 nights in Dec 2025
8/10 Good
Anne
12 Dec 2025
Liked: Cleanliness, staff & service
It’s beautiful building and the room have very high ceiling. The ambiance is very relax. Staff are very welcoming. Be
The staff was very friendly, very clean,lots of shopping and dinning close by
Felipe
Stayed 8 nights in Nov 2025
8/10 Good
sofia
Travelled with partner, Travelled with group
26 Nov 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Great location. Vwry old hoatoric buidling. Cleaning product very strong giving hotel almost a stinky smell at all times. Very lumpy pillows. Very nice staff.
sofia
Stayed 6 nights in Nov 2025
6/10 Okay
Marisa
Travelled with group
25 Nov 2025
Liked: Cleanliness
I don’t think my room was cleaned properly before I checked in.
The bed was made but I found a champagne cork on my floor and the restroom floor was dirty. There are no elevators and don’t expect the workers to help you carry anything up the stairs. I had to carry everything myself, after having to walk a block with all my things in the heat, to the third floor. Can get really loud outside, the room lighting wasn’t the greatest but the aesthetic of the hotel was nice. I’m sure there were better options out there.
Marisa
Stayed 3 nights in Nov 2025
10/10 Excellent
Igor
21 Nov 2025
Liked: Cleanliness
Disliked: Staff & service
Igor
Stayed 4 nights in Nov 2025
6/10 Okay
Nora Cristina, El Paso
Travelled with family
18 Nov 2025
Es una propiedad antigua y no tiene refrigeracion en la estancia ni elevador y las escaleras son de las antiguas que se te va el aliento cuando subes y con el calor que hace en agosto es insufribles. Pero la ubicacion es excelente, lo unico malo es que el estacionamiento al cual te mandan si traes carro cierra muy temprano y si viajas alrededor es dificil llegar. El ultimo dia tuve que pagar un estacionamiento porque estaba cerrado cuando llegue y me cobraron 500.00 pesos por la noche y no podia sacar mi carro antes de las 8:00 am
This hotel has photo shopped pictures it’s very old and not maintained at all. The front it’s not friendly and does not give any info on additional services like laundry. It doesn’t not refund at all. There’s no pool or even an elevator . No room service or any type of hotel entertainment. I was stuck here for 3 nights I ended up spending another night at another hotel
Gerardo Mendoza
Stayed 3 nights in Oct 2025
10/10 Excellent
Erasto, Houston
24 Oct 2025
Erasto
Stayed 2 nights in Oct 2025
6/10 Okay
Miguel Angel
Travelled with partner
15 Oct 2025
Liked: Cleanliness, staff & service
The room I stayed was a bit small and bathroom was hard to get into since the step to get into bathroom was a bit high and anyone can easily trip and fall when having to go use the bathroom in the middle of the night. Pillows could be a bit softer as well as mattress. The furniture inside the lobby area was nice but the hotel itself needs lots of repairs since it’s an old building but the actual architecture of the hotel is nice and looks antique. The parking area can be updated and a bit closer to the hotel itself since it’s a few blocks away and could work on it being open 24/7.
Miguel Angel
Stayed 4 nights in Oct 2025
10/10 Excellent
ARACELI, MORENO VALLEY
15 Oct 2025
Liked: Property conditions & facilities
ARACELI
Stayed 1 night in Oct 2025
6/10 Okay
andy
Travelled with partner
15 Oct 2025
Liked: Staff & service
My rating is base on the fact that I only stay one night I didn’t get to see the full facility