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Holiday Inn Express & Suites Merrillville by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Merrillville by IHG

Down duvets, in-room safe, desk, blackout curtains
Free daily continental breakfast
Exterior
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

View in a map
8460 Mississippi St, Merrillville, IN, 46410
  • Place, Westfield Southlake Mall
    ‪11 min walk‬
  • Place, Albanese Candy Factory
    ‪4 min drive‬
  • Place, Crown Point Sports Complex
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Down duvets, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Down duvets, in-room safe, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Down duvets, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-in Shower)

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Down duvets, in-room safe, desk, blackout curtains

Suite, Multiple Beds

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible (Communications)

Down duvets, in-room safe, desk, blackout curtains

Suite, Multiple Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Down duvets, in-room safe, desk, blackout curtains

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Fairfield Inn and Suites By Marriott Merrillville
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,000 reviews
The price is €82
includes taxes & fees
10 Nov - 11 Nov
Fairfield Inn and Suites By Marriott Merrillville

About this property

Holiday Inn Express & Suites Merrillville by IHG

Hotel in Merrillville with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Holiday Inn Express & Suites Merrillville by IHG offers 96 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Beds feature down duvets. 42-inch flat-screen televisions come with premium cable channels.

This Merrillville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Merrillville by IHG. During your stay, you'll be within walking distance of Westfield Southlake Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 11 minutes on foot from Westfield Southlake Mall and a 5-minute drive from Vibra Hospital of Northwestern Indiana
Holiday Inn Express & Suites Merrillville by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Free breakfast is available daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Merrillville by IHG. Self parking is free.

This Merrillville hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express & Suites Merrillville by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Merrillville Hotel
Holiday Inn Express Merrillville
Inn Express Merrillville
Holiday Inn Express Suites Merrillville
Holiday Inn Express Suites Merrillville
Holiday Inn Express Suites Merrillville by IHG
Holiday Inn Express Suites Merrillville an IHG Hotel
Holiday Inn Express & Suites Merrillville by IHG Hotel
Holiday Inn Express & Suites Merrillville by IHG Merrillville

Holiday Inn Express & Suites Merrillville by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 435 out of 746 reviews
Rating 8 - Good. 152 out of 746 reviews
Rating 6 - Okay. 72 out of 746 reviews
Rating 4 - Poor. 33 out of 746 reviews
Rating 2 - Terrible. 54 out of 746 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jelena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complaint was that there was no parking when we arrived later in the evening. There was a bus that took up 6 parking spaces and a pick up truck with a boat on a trailer that also took up 6 parking spaces. There should be a specific area for these type of vehicles. I had to park along a curb in front of the entrance which was Ok’d by the front desk personnel.
Stayed 1 night in Aug 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Amenities
The staff was friendly. The rooms are spacious and clean.
Stayed 1 night in Aug 2025

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family trip in Merriville IN.

Nice average hotel. Door to bathroom was a sliding door with no lock and 22 month kept opening it with other family members in it and without them too. Finally just had to hold her constantly. Also, trash cans very small. Not large enough for a family and kept overflowing.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work

Clean, quiet, comfortable
Stayed 1 night in Aug 2025

2/10 Terrible

kris

Business traveller
They will keep your $50 refundable deposit. I don’t smoke and I clearly did not damage anything. Unless they constitute sleeping in their bed and using their shower damaging.
Stayed 1 night in Apr 2025

2/10 Terrible

Jalah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Floor had sharpie marker all on it Nobody was ever able to bring us what we needed
Stayed 2 nights in Aug 2025

2/10 Terrible

Keather

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Aarika

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 4 nights with a family of 7. They were able to accommodate our large family without having to spend tons of money for an extra room. They serve breakfast, while it was the same options everyday it was delicious. Houskeeping tidied up everyday while we were gone. No smoke smell or loud noises during our stay. The pool is only about half the size of a normal pool but it was fun for our family. Great stay!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the property and overall everything was nice
Stayed 1 night in Jul 2025

10/10 Excellent

Kylee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights with family of 4. One of the cleanest properties we've stayed at. When we went down the hallway of our hotel room, it smelled of cleaning chemicals which was nice to know it was cleaned and not musty. Air conditioner in room was cold. Bedding was fresh on beds. Mattresses were not the most comfortable, but cleanliness of the room made up for it. Breakfast was great. Lots of options and was constantly refilled to not run out of hot or cold food options. We utilized the washer and dryer on site. Was affordable, but there was no option to purchase detergent. Dryer didn't get hot enough to completely dry our clothes. Check in and out was a breeze. Friendly and attentive staff. Would absolutely stay here again.
Stayed 3 nights in Jul 2025

6/10 Okay

Keven

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nicee and clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Gilda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay! Our family came out and visited us in the hotel Lobby. Our room could not accommodate us all.But everything worked out My brother was especially comfortable in the lobby. He is a double amputee so he is always conscious about taking up space with his wheelchair! The staff treated us respectfully and made sure we were comfortable!. The1 thing the pool was not in good shape and closed during our visit. So my grandchildren did not get a chance to enjoy it. However, they went to the beach the following week!
Stayed 3 nights in Jun 2025

10/10 Excellent

Bill

Liked: Cleanliness, amenities, property conditions & facilities
Very quick and easy.
Stayed 1 night in Jul 2025

8/10 Good

Abdelbassat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rochell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience!
Stayed 2 nights in Apr 2025

6/10 Okay

Ericka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy but hope you like music all night

Room is comfy , pool was cooling , kinda surprised at the $50 deposit my website didn't say anything about. Breakfast good, room good. However do not get a room above the lobby. You hear their music for the lobby ALL NIGHT LONG. Sounds like a jam session. Didn't get a lot of sleep at all. Besides that pretty good. DID like the full size shampoo, conditioner, body wash, etc. and Dove! Night light in bathroom was great for us to see by.
Full size don't need to bring your own.
Face wash and skin care. Awesome.
Night light for the bathroom!!!! Yes and thank you.
Stayed 1 night in Jul 2025

2/10 Terrible

Seneika

Business traveller, Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unattended Front Desk and Hostile Srvice

I arrived shortly after 1 a.m. after 13+ hours of travel to find the front desk completely unattended. I waited alone in the lobby for over 90 minutes with no staff, no access to my prepaid room, and no security. The alarm panel was beeping with a flashing trouble symbol, and I walked the hotel calling out “Hello?” multiple times. I even recorded video to show it was vacant. There was a handwritten Post-it with my name, confirming they knew I’d arrive late. I had also called earlier to inform them my flight was delayed and was assured check-in after midnight was fine. While I was on the phone with customer support trying to find another hotel, they called the front desk, and I answered since no one else was there. Well sometime after that, the front desk attendant finally returned. Instead of apologizing, he was rude, aggressive, and intentionally intimidating. He said I had an “attitude” and even told me to “just go” because he didn’t like how I handed him my ID. He said I was “late for check-in” and he “didn’t have to give me a room,” despite knowing I was coming. Other staff had been great, but this experience was unprofessional, disrespectful, and unsafe. I do not recommend this hotel to anyone.
Stayed 3 nights in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel was very nice for last minute stay. Clean and well kept. Staff was very nice.
Stayed 1 night in Jun 2025

6/10 Okay

Alberteen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was not the best water runnig on floor from the toilet i was there for 2nites second nite offer new room but leavin next mornin so i not takeit
Stayed 2 nights in Jun 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and breakfast was good!
Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Tatiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel. They also serve a nice continental style breakfast with many options to choose from. The rooms were very spacious and they also offer Netflix plus other apps on television to keep you entertained. So overall, it was a very nice stay at this location.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy access to the interstate
Stayed 3 nights in Jun 2025