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Hotel Diligencias

3.0 star property

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Photo gallery for Hotel Diligencias

Interior
Family Room | In-room safe, free WiFi
Lobby
Lobby sitting area
Breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Bar
  • Room service

Explore the area

View in a map
Belisario Dominguez No. 6, Col. Centro Hist=rico, Mexico City, CDMX, 06010
  • Place, Alameda Central
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪7 min walk‬
  • Place, Zócalo
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪16 min drive‬

Room options

View all photos for Double Room Standard

In-room safe, free WiFi

Double Room Standard

  • 15 sq m
  • Sleeps 2

View all photos for Double Room Standard

In-room safe, free WiFi

Double Room Standard

  • 17 sq m
  • Sleeps 2

View all photos for Quadruple Room Standard

In-room safe, free WiFi

Quadruple Room Standard

  • 20 sq m
  • Sleeps 4

View all photos for Triple Room Standard

In-room safe, free WiFi

Triple Room Standard

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 3

View all photos for Triple Room

Triple Room | In-room safe, free WiFi

Triple Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, free WiFi

Quadruple Room

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

In-room safe, free WiFi

Classic Room

8.4 out of 10
Very good
(23 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

In-room safe, free WiFi

Superior Room

9.2 out of 10
Wonderful
(17 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | In-room safe, free WiFi

Family Room

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Double Room

In-room safe, free WiFi

Double Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Diligencias

Hotel with free parking, 6-minute walk to Alameda Central
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hotel Diligencias offers 68 accommodations with a safe and complimentary bottles of water. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Diligencias. During your stay, you're just a quick walk from Alameda Central. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at La Carreta
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Within a 10-minute walk of Alameda Central and Palacio de Bellas Artes
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and room service (during limited hours) are also featured at Hotel Diligencias. Limited free parking is available on a first-come, first-served basis.

This 3-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to noon.
La Carreta – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 25 to 200 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Carreta

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 25 to 200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Diligencias Mexico City
Hotel Diligencias
Diligencias Mexico City
Diligencias Hotel Mexico City
Hotel Diligencias Hotel
Hotel Diligencias Mexico City
Hotel Diligencias Hotel Mexico City

Hotel Diligencias Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 411 out of 1000 reviews
Rating 8 - Good. 364 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 48 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Victor Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy atentos, cuartos limpios y la Comida Buena Gracias
Stayed 6 nights in Sep 2025

4/10 Poor

Ruby

Travelled with family
Disliked: Staff & service

Rude front desk & location deceiving

Location was not where indicated. It was further away from Zocalo. Informed receptionist about this in case others went through the same trouble finding the hotel and he was very rude. Also, he didn't want to take my DL because he said it's not a vadid ID in Mexico. He was asking for my passport.
Stayed 1 night in Sep 2025

2/10 Terrible

ricardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
staff is good service good but very noisy and hard to sleep
Stayed 3 nights in Sep 2025

10/10 Excellent

Francisco

Stayed 1 night in Sep 2025

10/10 Excellent

Efrain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lake this place because it’s close to the popular places
Stayed 2 nights in Jul 2025

8/10 Good

Adriana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Erika, Grand Prairie

Stayed 1 night in Jun 2025

8/10 Good

Fidel

Stayed 3 nights in May 2025

10/10 Excellent

Veronica

Stayed 4 nights in Apr 2025

4/10 Poor

Mariana

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I wouldn’t stay there again, very unsafe area
Stayed 4 nights in Apr 2025

6/10 Okay

Salma

Liked: Staff & service, property conditions & facilities
El lugar solo es para dormir más no estar mucho tiempo ahí Mi cuarto olía bastante a cigarro aunque había un letrero de no fumar A diario tuve servicio de limpieza y el cuarto estaba cómodo dentro de lo que cabe En las afueras del hotel hay campamento de indigentes entonces cuidado al caminar por ahí
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Comfortable and reasonable priced

A bit outdated hotel but quite cheap after my stay in Puerto Vallarta. Close to everything, subway, bus, restaurants, iconic buildings of the city. There was a group of homeless people camping just next to the hotel and it felt a bit uneasy but I had no issues. The Uber can't stop in front, you need to walk to the corner but it wasn't an issue even at 3am - well lit and populated area. I would stay again for the convenience and price.
Stayed 1 night in Mar 2025

8/10 Good

Esmeralda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El hotel está muy cómodo y en el área muy céntrica. El staff de la recepción amable sin embargo, el room service pésimo servicio desde la llamada para ordenar el señor fue grosero y maleducado. Me dejó con un sabor agridulce.
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, room was clean, nice for the price, it’s close to many attractions, there are a lot of homeless around though, I understand the hotel has nothing to do with it, just be cautious when you walk around, specially at night.
Stayed 2 nights in Feb 2025

8/10 Good

Elias

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice hotel. Close to Zócalo and Bella's Artes. Bus route in front of hotel that makes getting around easy. The park next to it is iffy
Stayed 3 nights in Feb 2025

10/10 Excellent

emilio

Stayed 3 nights in Feb 2025

10/10 Excellent

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will recommend this hotel, very clean and very centric
Stayed 4 nights in Feb 2025

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very basic hotel in a convenient location. The staff was very friendly and helpful. The historic center, the Palacio de Bellas Artes, and the Alameda Central Park are within walking distance, which we enjoyed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service
The hotel staff is very friendly and polite especially the fellow who helped us with our luggage. Also, we appreciate that every morning we were asked if we needed anything for our room. The showers are leaking out to the main bathroom floor making it a slipping hazard and a big mess.
Stayed 1 night in Feb 2025

8/10 Good

Elias

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location, the clean room and the confidence of leaving your belongings in a reliable place.
Stayed 5 nights in Jan 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The property its very nice and safe, rooms are little and no a/c but its clean and quite! The area its the only reason i wouldn't stay there again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Florencio G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love mi stay here
Stayed 2 nights in Jan 2025

10/10 Excellent

don

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the money. Nothing fancy just a decent bed and a hot shower. The staff were great and my room was clean. Slightly loud, but your in a big city. Close to transportation, major sights, and good food.
Stayed 5 nights in Jan 2025

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025