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Umbral, a Curio Collection by Hilton

4.5 star property

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Breakfast, lunch, dinner served; al fresco dining
Breakfast, lunch, dinner served; al fresco dining
Breakfast, lunch, dinner served; al fresco dining
Outdoor pool
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Bar
  • Gym

Explore the area

View in a map
Calle de Venustiano Carranza 69, Centro Historico, Mexico City, 06000
  • Place, Madero Street
    ‪2 min walk‬
  • Place, Zócalo
    ‪7 min walk‬
  • Place, Palacio de Bellas Artes
    ‪8 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪18 min drive‬

Room options

Queen Room

  • Sleeps 2

View all photos for One Bedroom Premium Suite

Down duvets, in-room safe, individually decorated, desk

One Bedroom Premium Suite

  • Sleeps 3

View all photos for Room, 1 King Bed

Down duvets, in-room safe, individually decorated, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Indoor Balcony)

Room, 1 King Bed (Indoor Balcony) | View from room

Room, 1 King Bed (Indoor Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Down duvets, in-room safe, individually decorated, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Down duvets, in-room safe, individually decorated, desk

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | Down duvets, in-room safe, individually decorated, desk

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Down duvets, in-room safe, individually decorated, desk

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds (Indoor Balcony)

Down duvets, in-room safe, individually decorated, desk

Room, 2 Single Beds (Indoor Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

King Room with Balcony

  • Sleeps 2

View all photos for Twin Room with Balcony

Bathroom | Eco-friendly toiletries, hair dryer, towels, soap

Twin Room with Balcony

  • Sleeps 2

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Down duvets, in-room safe, individually decorated, desk

Suite, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

King Room

  • Sleeps 2

One-Bedroom King Suite

  • Sleeps 3

One-Bedroom King Suite With Juliet Balcony

  • Sleeps 3

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About this property

Umbral, a Curio Collection by Hilton

Luxury hotel with bars/lounges and fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Additionally, a fitness centre, a snack bar/deli and a rooftop terrace are on-site. Change of towels is available on request
Umbral, a Curio Collection by Hilton offers 59 accommodations with MP3 docking stations and espresso makers. This individually decorated accommodation has separate sitting areas. Beds feature down duvets. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Umbral, a Curio Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Zócalo. Features include 2 bars, an outdoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Zócalo and Palacio de Bellas Artes
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Umbral, a Curio Collection by Hilton offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges.

Business amenities include a business centre and 3 meeting rooms. Event space at this hotel measures 19600 square feet (1821 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Umbral, a Curio Collection by Hilton.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Terraza Umbral Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Terraza Umbral Bar – This rooftop bar serves brunch, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per 24-hour period)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 per person
  • 2 bars/lounges
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Terraza Umbral Bar
  • Terraza Umbral Restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 19,600 square feet of conference space
  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 60
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 50.00 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15 per person
  • Fee for in-room wireless Internet: USD 10.00 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per day
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Umbral Curio Collection Hilton Hotel Ciudad de Mexico
Umbral Curio Collection Hilton Hotel
Umbral Curio Collection Hilton Ciudad de Mexico
Umbral Curio Collection Hilton
Hotel Umbral, a Curio Collection by Hilton Ciudad de Mexico
Ciudad de Mexico Umbral, a Curio Collection by Hilton Hotel
Hotel Umbral, a Curio Collection by Hilton
Umbral, a Curio Collection by Hilton Ciudad de Mexico
Umbral Curio Collection Hilton Hotel Mexico City
Umbral Curio Collection Hilton Hotel
Umbral Curio Collection Hilton Mexico City
Umbral Curio Collection Hilton
Hotel Umbral, a Curio Collection by Hilton Mexico City
Mexico City Umbral, a Curio Collection by Hilton Hotel
Hotel Umbral, a Curio Collection by Hilton
Umbral, a Curio Collection by Hilton Mexico City
Umbral a Curio Collection by Hilton
Umbral Curio Collection Hilton
Umbral, a Curio Collection by Hilton Hotel
Umbral, a Curio Collection by Hilton Mexico City
Umbral, a Curio Collection by Hilton Hotel Mexico City

Reviews

Umbral, a Curio Collection by Hilton Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 281 out of 368 reviews
Rating 8 - Good. 57 out of 368 reviews
Rating 6 - Okay. 11 out of 368 reviews
Rating 4 - Poor. 11 out of 368 reviews
Rating 2 - Terrible. 8 out of 368 reviews

Reviews

10/10 Excellent

Karen Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Love the establishment
Stayed 4 nights in Aug 2025

10/10 Excellent

Valeria Bedin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it !
Stayed 3 nights in Aug 2025

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manuel was very helpful with information around the city, he makes us feel comfortable around the city. Excellent customer service
Stayed 3 nights in Aug 2025

10/10 Excellent

Jo-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location near the Zocalo in Mexico City. Our scheduled tours were all conveniently located in walking distance which was great. The customer service was fantastic. Staff were friendly, courteous, and helpful. The beds were comfortable.
View from terrace on top of the hotel.
Stayed 7 nights in Aug 2025

4/10 Poor

Jose

Ok
Stayed 4 nights in Aug 2025

8/10 Good

Joe Eliud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Leda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Umbral Hilton provided comfortable, high-quality accommodations. The area is safe for international travellers with key landmarks such as The Zocalo, Bellas Artes, and The Cathedral within a couple of blocks. Meet-up options for tours are also close by, although it often made more sense to walk a few blocks to grab our Uber because traffic is slow. No big deal, but wearing comfortable shoes is a must. Food options are plentiful, readily available, and steps away: 24-hr Taqueria Los Cocuyos (visited by Anthony Bourdain), Azulisimo (unmatchable high-end traditional), Terraza Gran Hotel (Zocalo view)...and we had Tim Horton's coffee next door, as well as excellent restaurants with natural juices and many options both at the base of the hotel and on the top floor. We also used the room service, and it was excellent. My husband liked the burger and I loved the quesadillas made with hand-made coloured corn tortillas. The blended margaritas by the pool are delicious. The bed and linen were comfortable and of high quality, and our room was very spacious. Overall, a great stay! Fully recommend it.
Stayed 8 nights in Jul 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing. Everyone was welcoming and made sure our needs were catered to. Alejandro went above and beyond. The design of the hotel was beautiful- modern & stylish, Highly recommend
Stayed 6 nights in Jul 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien!
Stayed 6 nights in Jul 2025

10/10 Excellent

Alexander

It was an amazing experience
Stayed 3 nights in May 2025

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, property conditions & facilities
Nos encantó absolutamente todo de este hotel! Todo el personal es muy amable y servicial. Queremos agradecer especialmente Miguel y Luis! Ustedes son personas excepcionales y tan agradables! Gracias por todo y por hacer nuestra viaje inolvidable!
Stayed 5 nights in Jul 2025

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Umbral a Curio Collection by Hilton is a beautiful hotel with excellent staff. Our room was clean and spacious with renowned staff 24 hours. The hotel was a walking distance from the central and zocalo.
Stayed 4 nights in Jul 2025

6/10 Okay

Robb

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great hotel but avoid the rooftop restaurant

This is a nice hotel if you need to stay in Centro Historico. The front desk staff and housekeeping team are very friendly and helpful. The rooftop restaurant is not very good and the service could not be any slower even if you are the only person in the restaurant. One waiter was either so poorly trained or in the wrong position that everything he did was incorrect. Kind of ruined what would have been a nice stay.
Stayed 5 nights in Jul 2025

10/10 Excellent

Cole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building, nice well-equipped rooms, and the loveliest staff. Truly in the heart of the city with many major attractions within walking distance. I highly recommend Umbral!
Stayed 5 nights in Jul 2025

8/10 Good

michael

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property is beautiful and the staff was excellent, but I would say that the hotel is already starting to feel a little worn out. Our front door to our hotel room looks like it had been broken into with a screwdriver. It’s hard to close any of the doors without them slamming extra hard.. There’s also numbers missing on the walls throughout the hallways and stairs and just generally rough around the edges. I know Hotel get thrashed very quickly by guests so it’s not the end of the world, but I’ve definitely excise. It needs somebody to run through it and clean it up a bit. But overall, we had a very good experience.
Stayed 3 nights in Jul 2025

8/10 Good

JESSICA

Stayed 6 nights in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities
My stay at Umbral Hilton Collection in Mexico City was absolutely pleasant. The staff are very welcoming and helpful and the rooms are spacious and very clean. The hotel is also stunning. The hotel is located in the busy city center close to sight seeing and lots of food options. Good choice for a first time visiting Mexico City.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Staff is very helpful and nice. This hotel is beautiful but definitely in the wrong neighborhood. It’s not really close by to any walkable places. Probably wouldn’t stay again just because of location. Spent a lot of money ubering. But overall a beautiful hotel and rooms are very comfortable and large.
Stayed 3 nights in Jun 2025

10/10 Excellent

Leonardo

Stayed 8 nights in May 2025

8/10 Good

Victor K

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good. I love the hotel but it’s in the wrong neighborhood.
Stayed 3 nights in Jun 2025

10/10 Excellent

sonal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! The staff were extremely nice ! The room was a great size and the location was safe. The restaurant on the first floor was amazing with fresh juices and food. Having a rooftop pool and gym was a plus!
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing old building, great spacious room, quiet.
Stayed 4 nights in May 2025

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Carlos, san jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and unique hotel, loved the complimentary coffee and alternating water/ soda/ alcoholic beverages in the lobby.the one issue I had was that I choose and paid full price for the balcony suite. Well I was expecting there is a balcony or a full size window resembling a balcony, I just wanted a room that looked like the picture for the “balcony suite” on Expedia . But I got 2 ordinary windows, one in each room. Not a big deal, but I paid for something I did not get. That was disappointing but after arriving on a red eye flight and waiting 6 hours for check in, by the time I got in the room,I was too tired. I just didn’t care to complain anymore.
Stayed 5 nights in May 2025