4/10 Poor
Sarah, Port Jervis
Travelled with partner
21 Aug 2025
Disliked: Amenities
The place is definitely beautiful and the view is priceless, the pool area is also amazing, it looks like a resort but it's not really a resort. They close the pool area at 6pm crazy! I cam at 7pm from the casino and wanted to get into the hot tub and it was close, but it was daytime even the sun was still out. The next day I spoke with the guy in the pool bar and he said that only Fridays and Saturdays are open until 9pm. If I am paying to stay there I should use it, they should close it every night at 12pm. Bad administration. They should make more money having that beautiful area more lively with nice music and drinks less expensive. Friday I pay 18.00 dollars for one cup of pinacolada, crazy. I prefer for them to charge me a little more for the room and not charge me for parking 42.00 per day when the parking was right next door and the parking lot was empty, but it was mandatory to pay because I didn't have another place. The room was clean and again the view was amazing. Please change the towers they are old, not real white any longer. They were clean but old. Please place the tv in the higher table because the table it's too low we couldn't watch tv comfortable, the bed was higher than the tv. Thank you for bringing me lemon as per my request that was very nice of you. Thanks.
Sarah
Stayed 2 nights in Aug 2025
