Crowne Plaza Suites MSP Airport - Mall of America by IHG

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Where to?

Dates

February 2026

March 2026

Breakfast, lunch, dinner served; American cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Hot tub
Free airport shuttle
Pet-friendly
Free Wi-Fi

Explore the area

3 Appletree Square, Bloomington, MN, 55425

Place, Mall of America
‪18 min walk‬
Place, Sea Life Minnesota Aquarium
‪19 min walk‬
Place, Nickelodeon Universe
‪2 min drive‬
Airport, Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
‪6 min drive‬

Room options

Premium Room, 1 King Bed with Sofa bed

Excellent

46 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

Excellent

26 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Very good

26 sq m
1 bedroom
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Good

26 sq m
1 bedroom
Sleeps 2
1 King Bed

Standard Room, 1 Double Bed, Accessible (Mobility, Accessible Tub)

Very good

26 sq m
1 bedroom
Sleeps 2
1 Double Bed

Junior Suite, 1 King Bed

Wonderful

38 sq m
1 bedroom
Sleeps 4
1 King Bed

Standard Room

Excellent

26 sq m
1 bedroom
Sleeps 2
1 Single Bed

Premium Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

Wonderful

26 sq m
1 bedroom
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

Wonderful

26 sq m
1 bedroom
Sleeps 2
1 King Bed

Standard Room, 1 King Bed

Excellent

26 sq m
1 bedroom
Sleeps 2
1 King Bed

Standard Room, 1 King Bed with Sofa bed

Good

26 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Similar properties

Pool
Hot tub
Breakfast included
Free airport shuttle

includes taxes & fees

22 Feb - 23 Feb

About this property

Crowne Plaza Suites MSP Airport - Mall of America by IHG

Hotel with an indoor pool, near Mall of America

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Weekly housekeeping is available.

Crowne Plaza Suites MSP Airport - Mall of America by IHG offers 430 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 43-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Suites MSP Airport - Mall of America by IHG. During your stay, you'll be within walking distance of Mall of America. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.

Free WiFi
Enjoy American cuisine while dining at AiRECraft Bar and Grill
Cooked-to-order breakfast served daily for a fee
Self-parking available for a fee
Take a swim in the indoor pool or soak in the hot tub
Services include a porter, luggage storage and wedding services
On-site recreation includes a 24-hour gym
Guests have great things to say about the helpful staff and the clean guestrooms
Just a 3-minute drive from Nickelodeon Universe and a few minutes from Mall of America
Free airport shuttle service
Dogs welcome for a fee
Pet-friendly amenities are available, including an off-lead area

Crowne Plaza Suites MSP Airport - Mall of America by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 11 meeting rooms are available. Event space at this hotel measures 8937 square feet (830 square metres) and includes conference space. A vending machine, an arcade/games room, and multilingual staff are also featured at the business-friendly Crowne Plaza Suites MSP Airport - Mall of America by IHG. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This 3.5-star Bloomington hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10 AM.

AiRECraft Bar and Grill – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Free return airport shuttle from 4:00 AM to midnight at scheduled times
Uncovered parking on site (USD 10 per night)
Limited on-site self parking
Wheelchair-accessible parking available

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: USD 12 to 30 for adults and USD 10 to 15 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

AiRECraft Bar and Grill

Things to do

24-hour gym
Arcade/game room
Billiards/pool table
Hot tub
Indoor pool
TV in common areas

Family friendly

Arcade/game room
Grocery/convenience store
In-room cot
In-room microwave
Indoor pool
Mini-fridge
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping on request
Multilingual staff
Porter/bellhop
Wedding services

Business services

11 meeting rooms
24-hour business centre
8,937 square feet of conference space

Outdoors

Garden
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Assistive listening devices
Braille/raised signage
Lift
Pool hoist on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site

1 building
7 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1981
Comprehensive recycling policy
Double-glazed windows
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Blackout drapes
Free cot
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

43-inch flat-screen TV with premium satellite channels
Pay films

Food and drink

Coffee/tea maker
Microwave
Mini-fridge

Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Electrical adapters
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Phone
Reusable coffee/tea filters
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 25.00

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 75.00

Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
Only dogs are allowed
An off-lead area is available

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 15.0 per day.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults and USD 10 to 15 for children
Uncovered self-parking fee: USD 10.0 per night
Pet deposit: USD 75 per stay
Pet fee: USD 75.00 per accommodation, per stay
Service animals are exempt from fees
Early check-in fee: USD 25.00 (subject to availability)
Late check-out fee: USD 75.00 (subject to availability)
Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Crowne Plaza Suites MSP Airport - Mall of America by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Minneapolis Int'l

Crowne Plaza Minneapolis Int'l Airport Mall America

Crowne Plaza Minneapolis Int'l Hotel

Crowne Plaza Minneapolis Int'l Hotel Mall Airport America

Crowne Plaza Aire MSP Airport Mall America Hotel Bloomington

Crowne Plaza Aire MSP Airport Mall America Hotel

Crowne Plaza Aire MSP Airport Mall America Bloomington

Crowne Plaza Aire MSP Airport Mall America

Crowne Plaza Suites MSP Airport - Mall of America by IHG Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

10/10 Excellent

Waylon

13 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2025

6/10 Okay

Shay

12 Nov 2025

Liked: Cleanliness, staff & service

Slightly outdated hotel that could use many upgrades but all staff were friendly and room was clean upon arrival.

Stayed 1 night in Nov 2025

8/10 Good

Cheryl

Travelled with family

9 Nov 2025

Liked: Cleanliness, staff & service

Front desk staff were wonderful- very helpful and friendly.

Stayed 1 night in Nov 2025

6/10 Okay

Scott

4 Nov 2025

Stayed 1 night in Oct 2025

4/10 Poor

Jeremy

2 Nov 2025

Stayed 2 nights in Oct 2025

2/10 Terrible

Dymeka

2 Nov 2025

Stayed 1 night in Nov 2025

10/10 Excellent

Rick

31 Oct 2025

Liked: Cleanliness, staff & service, amenities

Nice staff, clean I will stay there again. Great restaurant!

Stayed 1 night in Oct 2025

8/10 Good

Eric

Travelled with family

27 Oct 2025

Liked: Cleanliness, staff & service, room comfort

Another great stay.

Staff and hotel were great. The parking lot/garage was being worked on with lead to some congestion.

Stayed 2 nights in Oct 2025

10/10 Excellent

Lacey

21 Oct 2025

Stayed 2 nights in Sep 2025

10/10 Excellent

Meghan

20 Oct 2025

Stayed 1 night in Oct 2025

8/10 Good

Kerry

Travelled with family

20 Oct 2025

Liked: Staff & service, property conditions & facilities

The room was very comfortable with nice beds and clean. The breakfast area had dirty tables and only one waitress having to run and do all the tables could use more employees

Stayed 2 nights in Oct 2025

2/10 Terrible

Andrea

Travelled with partner

19 Oct 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

1 person checking the guest in the line was out the door! The room smelled like mold. Parking was HORRIBLE! And you have to pay $10 a night smh. The shuttle only goes to the airport and not the mall. The room next to me played loud music allllll night! Didn’t sleep well at all then to wake up and take a cold shower i left my room early 7am waste of my money!! Hot tub had towels in it from what i assume was the night before

Stayed 1 night in Oct 2025

8/10 Good

Jesus Jr.

Travelled with family

19 Oct 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

The gentleman who checked me in was very rude and not vary talkative. I was in line and he decided to help to other individuals and it took forever I along with 3 others were getting frustrated because he was chatting away not having any consideration for the people waiting. He could of asked for more assistance. So when i approached the desk I began to spek and he cut me off and asked for my ID in a rude manner. I was already tired from my trip and waiting in line for over 20 minutes so I let it slide. My experience was great nice hotel I would definitely come back but hopefully to some nicer help.

Stayed 1 night in Oct 2025

4/10 Poor

Abby

19 Oct 2025

Disliked: Cleanliness, amenities, property conditions & facilities

This was not what I expected from a Crowne Plaza hotel. The property was very dated and check-in was difficult. The front desk staff announced my room number to the lobby. I was traveling alone as a single woman so I wasn’t thrilled with this (especially as a male later approached me while getting into the elevator) The parking situation was difficult. I’m assuming the garage/ramp was starting to break down because many sections were cordoned off which made navigating it very difficult. Which spots you could/could not park in were marked but not clearly. There were many signs saying your car would be towed if you parked in the wrong spot yet many of the spots were “double marked” (said both hotel parking and reserved for apartment). I ended up parking down a “flight” to ensure I was safe. However, this meant walking up the stairs that were unlit and very slippery when wet. That was the most dangerous feeling of the night — especially as I checked in around midnight. Finding my way from parking to the hotel was also difficult. There was no outside security. Anyone could enter the building. It took a few wrong turns before I found my way to the correct elevator bank. Then I waited for an elevator which never came despite pushing multiple times. This is when the male approached me and called the service elevator. My room did not have a working tv and the shower dripped all night which flooded the bathroom floor. Overall, I would NOT recommend for the price point.

Stayed 2 nights in Oct 2025

6/10 Okay

Lisa

18 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff was friendly and check in was easy. The room itself was clean and spacious but did have an older smell to it. I specifically stayed at this hotel for the free shuttle to the airport as I had an early flight. I was told the shuttle starts at 4am and runs every 20min. However, after getting ready to get on the shuttle, the driver said he is only going to Terminal 1 today due to many pilots and flight attendants (I needed T2). So then had to download the app and request a Lyft driver. Luckily one was there within 1 minute!

Stayed 1 night in Oct 2025

6/10 Okay

Anna

Travelled with family

17 Oct 2025

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

Meh

Staff was polite and the check in/out process was smooth. No big issues, this was just not a good choice for a family vacation, would be better for a business traveler who needs a no-frills place to stay. In fact, many of their units appear to have been converted to apartments for this exact purpose. The TV didn’t allow you to rent a movie or connect a device so we couldn’t do movie night. Room was a bit run down looking. Tub and toilet were stained. Pool area also was a bit scraggly but the pool itself was huge and clean - we enjoyed that and the hot tub too. Still, I think we will pick a different hotel next time we’re in the area.

Stayed 1 night in Oct 2025

10/10 Excellent

Stephanie

12 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2025

4/10 Poor

Nancy

Travelled with family

11 Oct 2025

Disliked: Property conditions & facilities

Disappointed

The decor is old. The walls are thin. Could hear our neighbors most of the night. The guy next door we could hear coughing and talking. Front desk and other staff were rude. Maid was at our door at 0900 wondering when we were leaving. Parking was very confusing due to areas being blocked off.

Stayed 1 night in Oct 2025

8/10 Good

Clendon

11 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Oct 2025

4/10 Poor

Barbara

3 Oct 2025

Disliked: Cleanliness, staff & service, amenities

Room had a nat problem carpet was dirty table and fridge were not clean. Walls paper thin. This place has changed since I last stayed a few years ago

Stayed 2 nights in Sep 2025

2/10 Terrible

lydia

Business traveller, Travelled with partner

30 Sept 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This stay was absolutely unacceptable and conditions were atrocious.

Stayed 3 nights in Sep 2025

10/10 Excellent

Connie

Travelled with family

22 Sept 2025

Liked: Staff & service, room comfort

Floors need updated. Elevator floors were awful. Main floors have lots of scuffs and missing or chipped tiles. Beds were very comfortable. Food in restaurant was very good. They need more staff though. Pool and hot tub were very good. I’ve stayed here many many times over the years and I see it needs some TLC just in construction and closer cleaning in bathroom floor corners…..but then I’m one who cleans nooks and cranny’s. The staff work very hard and are very pleasant but they need extra workers.

Stayed 3 nights in Sep 2025

10/10 Excellent

Weston

Travelled with family

22 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2025

10/10 Excellent

Marvin

21 Sept 2025

Stayed 3 nights in Sep 2025

10/10 Excellent

Marvin

Travelled with pets, Travelled with partner

21 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was quite fun and clean

Stayed 1 night in Sep 2025

Crowne Plaza Suites MSP Airport - Mall of America by IHG

Choose dates to view prices

Photo gallery for Crowne Plaza Suites MSP Airport - Mall of America by IHG

Reviews

Popular amenities

Explore the area

Room options

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

View all photos for Standard Room, 1 Double Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 Double Bed, Accessible (Mobility, Accessible Tub)

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

View all photos for Standard Room

Standard Room

View all photos for Premium Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

Premium Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

Standard Room, 1 King Bed, Hearing Accessible (Mobility, Accessible Tub)

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

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About this property

Crowne Plaza Suites MSP Airport - Mall of America by IHG

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Crowne Plaza Suites MSP Airport - Mall of America by IHG Reviews

Reviews

Very good

8.2/10

8.4/10

7.6/10

7.8/10

Reviews

10/10 Excellent

Waylon

Waylon

6/10 Okay

Shay

Shay