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Best Western Plus Montreal Downtown-Hotel Europa

3.5 star property

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Photo gallery for Best Western Plus Montreal Downtown-Hotel Europa

Lobby
Lobby
Business Room, 1 King Bed, Non Smoking | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
Exterior
2 restaurants, breakfast, lunch, dinner served; Regional cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

View in a map
1240 Drummond Street, Montreal, QC, H3G1V7
  • Place, Sainte-Catherine Street
    ‪2 min walk‬
  • Place, The Underground City
    ‪2 min walk‬
  • Place, Bell Centre
    ‪5 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪19 min drive‬

Room options

View all photos for Two Queen Room

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Two Queen Room

  • Sleeps 4

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(52 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Business Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(134 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator

Executive Room, 1 King Bed, Non Smoking, Refrigerator | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Executive Room, 1 King Bed, Non Smoking, Refrigerator

7.4 out of 10
Good
(27 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed) | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

7.6 out of 10
Good
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

Queen Room

  • Sleeps 2

View all photos for Two Double Room

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Two Double Room

  • Sleeps 4

View all photos for King Room with Sofa Bed

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

King Room with Sofa Bed

  • Sleeps 4

View all photos for Two Queen Suite

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Two Queen Suite

  • Sleeps 6

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

King Room

  • Sleeps 2

Executive King Room

  • Sleeps 4

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About this property

Best Western Plus Montreal Downtown-Hotel Europa

Hotel with 2 restaurants, steps from Sainte-Catherine Street
2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a business centre and conference space.
Best Western Plus Montreal Downtown-Hotel Europa offers 197 accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

This Montreal hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Best Western Plus Montreal Downtown-Hotel Europa's great location. During your stay, you're just a quick walk from Bell Centre. Features include free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Chez Cora
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Sainte-Catherine Street and 4 minutes on foot from Bell Centre
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3003 square feet (279 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at Best Western Plus Montreal Downtown-Hotel Europa. A complete renovation of Best Western Plus Montreal Downtown-Hotel Europa was completed in June 2017.

This 3.5-star Montreal hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 1:00 PM and at the weekend from 7:00 AM to 1:00 PM.
Chez Cora – This restaurant specialises in Regional cuisine and serves breakfast, brunch, lunch and light fare. A children's menu is available.
Addies Resto Pub – This bistro specialises in Regional cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Offsite parking available (CAD 25 per day)

Food and drink

  • Full breakfast available for a fee 6:00 AM to 1:00 PM on weekdays and 7:00 AM to 1:00 PM on weekends; CAD 20 for adults and CAD 20 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Addies Resto Pub
  • Chez Cora

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,003 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Renovated entire property - June 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 20.00 for adults and from CAD 20.00 for children
  • Nearby parking fee: CAD 25 per day
  • Late check-out fee: CAD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2024-11-30, 541785
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Plus Europa
Best Western Plus Montréal Downtown Europa
Best Western Plus Montreal Downtown hotel Europa
Best Western Plus Montréal Europa
Best Western Plus Montréal Hotel Europa
Best Western Plus Montreal Downtown-hotel Europa Hotel
Best Western Plus Downtown-hotel Europa Hotel
Best Western Plus Montreal Downtown-hotel Europa
Best Western Plus Downtown-hotel Europa
Best Western Hotel Montreal
Best Western Montreal
Montreal Best Western
Best Western Plus Montréal Downtown Hotel Europa

Best Western Plus Montreal Downtown-Hotel Europa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1568 out of 3314 reviews
Rating 8 - Good. 1035 out of 3314 reviews
Rating 6 - Okay. 446 out of 3314 reviews
Rating 4 - Poor. 158 out of 3314 reviews
Rating 2 - Terrible. 107 out of 3314 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Der-Ing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Wing Chung

Liked: Cleanliness
..
Stayed 1 night in Aug 2025

6/10 Okay

Rachel

Stayed 2 nights in Aug 2025

10/10 Excellent

Alain-Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in the heart of downtown. Close to many popular places.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Marilyn

Travelled with family
Liked: Staff & service, room comfort
Good, basic hotel in the middle of downtown Mom
Stayed 5 nights in Aug 2025

6/10 Okay

Jegan, Ajax

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No phone charger port Not convenient
Stayed 1 night in Aug 2025

4/10 Poor

Elisabeth

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was in the centre of Montréal which I liked. The sheets and towels were clean! The hotel was dirty and was in a dilapidated state.
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, especially since it was last minute and unplanned. Will come back
Stayed 1 night in Aug 2025

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Shower was weird and my hinge was broken
Stayed 4 nights in Aug 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Decent breakfast restaurant. Good free coffee machine in lobby. Has a gym. Coffee in the restaurant was very weak. Rooms are clean and functional but nothing special. 30 minute walk to old Montreal/Port ( or $15 cab/uber). 1 block from Bell Centre.
Stayed 4 nights in Aug 2025

10/10 Excellent

Paul

Stayed 1 night in Aug 2025

8/10 Good

Anjelica

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

William X

Travelled with family
Liked: Property conditions & facilities, room comfort

A Few Things To Promote Excellent Rating

A few things would help improve comfort or safety: 1) Safety bars in bathtub 2)Stopper in bathroom sink stuck in place 3) Simple instructions need for older person to use the TV remote
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect place to stay if you are going to a concert/event at the Bell Centre! It is only a few minute walk down the street! A good choice of restaurants and shopping all within walking distance as well. Overall a fantastic location and great hotel!
Stayed 1 night in Aug 2025

8/10 Good

Max

Travelled with family
Liked: Cleanliness, staff & service
The beds are average
Stayed 4 nights in Aug 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, room comfort

Good place to stay

Very friendly staff and good service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Bell Centre
Stayed 2 nights in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Elizabeth M

Do not stay here. It was completely overpriced and overcharged for what we got. The “small room“ was tiny, and only had one chair. The room overlooked the construction site, where construction worker showed up at 7 AM and made lots of noise. Restaurants closed, just a poor experience for what should’ve been a great city!
Stayed 3 nights in Aug 2025

10/10 Excellent

Steph, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to fancy but does the job for sure
Stayed 4 nights in Aug 2025

6/10 Okay

Anna

The price was still expensive. But compared to the others price was lower and had better reviews. The room seemed to have not been swept. Bed was made up. Bathroom clean. Stain on bed sheet.
Stayed 1 night in Aug 2025