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Hotel Europa, BW Signature Collection

3.5 star property

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Photo gallery for Hotel Europa, BW Signature Collection

Lobby
Exterior
Lobby
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
1240 Drummond Street, Montreal, QC, H3G1V7
  • Place, Sainte-Catherine Street
    ‪2 min walk‬
  • Place, The Underground City
    ‪2 min walk‬
  • Place, Bell Centre
    ‪5 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪19 min drive‬

Room options

View all photos for Two Queen Room

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Two Queen Room

  • Sleeps 4

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(55 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed, Non Smoking

Business Room, 1 King Bed, Non Smoking | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Business Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(139 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator

Executive Room, 1 King Bed, Non Smoking, Refrigerator | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Executive Room, 1 King Bed, Non Smoking, Refrigerator

7.2 out of 10
Good
(30 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(64 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed)

Suite, 2 Queen Beds, Non Smoking (with Sofabed) | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking (with Sofabed)

7.6 out of 10
Good
(13 reviews)
  • Sleeps 6
  • 2 Queen Beds

Queen Room

  • Sleeps 2

View all photos for Two Double Room

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Two Double Room

  • Sleeps 4

View all photos for King Room With Sofa Bed

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

King Room With Sofa Bed

  • Sleeps 4

View all photos for Two Queen Suite

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Two Queen Suite

  • Sleeps 6

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

King Room

  • Sleeps 2

Executive King Room

  • Sleeps 4

Executive Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 4

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About this property

Hotel Europa, BW Signature Collection

Hotel with 2 restaurants, steps from Sainte-Catherine Street
2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a business centre and conference space.
Hotel Europa, BW Signature Collection offers 197 accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries.

This Montreal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Hotel Europa, BW Signature Collection's great location. During your stay, you're just a quick walk from Bell Centre. Features include free WiFi in public areas, plus 2 restaurants and a gym.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Regional cuisine while dining at Chez Cora
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Sainte-Catherine Street and 4 minutes on foot from Bell Centre
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 3003 square feet (279 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at Hotel Europa, BW Signature Collection.

This 3.5-star Montreal hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 1:00 PM and at the weekend from 7:00 AM to 1:00 PM.
Chez Cora – This restaurant specialises in Regional cuisine and serves breakfast, brunch, lunch and light fare. A children's menu is available.
Addies Resto Pub – This bistro specialises in Regional cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Offsite parking available (CAD 25 per day)

Food and drink

  • Full breakfast available for a fee 6:00 AM to 1:00 PM on weekdays and 7:00 AM to 1:00 PM on weekends; CAD 20 for adults and CAD 20 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Addies Resto Pub
  • Chez Cora

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,003 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 20.00 for adults and from CAD 20.00 for children
  • Nearby parking fee: CAD 25 per day
  • Late check-out fee: CAD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2026-11-30, 541785
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Plus Europa
Best Western Plus Montréal Downtown Europa
Best Western Plus Montreal Downtown hotel Europa
Best Western Plus Montréal Europa
Best Western Plus Montréal Hotel Europa
Best Western Plus Montreal Downtown-hotel Europa Hotel
Best Western Plus Downtown-hotel Europa Hotel
Best Western Plus Montreal Downtown-hotel Europa
Best Western Plus Downtown-hotel Europa
Best Western Hotel Montreal
Best Western Montreal
Montreal Best Western
Best Western Plus Montréal Downtown Hotel Europa

Hotel Europa, BW Signature Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1620 out of 3436 reviews
Rating 8 - Good. 1075 out of 3436 reviews
Rating 6 - Okay. 464 out of 3436 reviews
Rating 4 - Poor. 166 out of 3436 reviews
Rating 2 - Terrible. 111 out of 3436 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Erica

Liked: Staff & service
Disliked: Cleanliness
Hotel is fine for one night to attend a game or concert at Bell Centre but no more. Walkablity to the arena is excellent, less than 5 min. We had a room in the 5th floor and there was barely any water pressure and the toilet bowl would take hours to fill in its own. We did ask to have the toilet fixed before we went out, I assume it was checked but it wasn't fixed and when we returned for the evening. We had a morning flight so we didn't bother to ask to have a room change, Cleanliness felt moderate.
Stayed 1 night in Oct 2025

4/10 Poor

Khashayar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The toilet didn’t work and hotel refused to change our room or send a technician to fix the toilet. So we spent a night without any toilet! Rooms cleanness was ok, but it was very small! Not a proper room sound proofing . Elevators were dirty and were not working half of the time. Reception staff weren’t friendly at all
Stayed 1 night in Oct 2025

6/10 Okay

Wael

Travelled with partner
Liked: Staff & service
Not good room service, excellent reception,
Stayed 3 nights in Oct 2025

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Put simply, there was no water available. A slow trickle of cold water from the showerhead, zero hot water in the shower. Sink tap could produce small amounts of hot water only. Understood it was a supply issue with the city, but the hotel has done nothing regarding addressing this significant shortcoming. A polite complaint was lodged with the hotel and I was told the manager was notified. Why should I be paying full price for a hotel when I could not do something as basic as having a shower? Not particularly interested in finger pointing for who is responsible given the booking was done via Expedia. Hotel will point to Expedia, Expedia will point finger at hotel. Been there done that.
Stayed 2 nights in Oct 2025

2/10 Terrible

Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Hans

Travelled with partner
Liked: Cleanliness, amenities
Clean room and great staff
Stayed 3 nights in Oct 2025

6/10 Okay

Gabriel Gallardo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They charged me for a suite price more than $350 x night and the option for the fifth person was an old uncomfortable sofa bed.
Stayed 2 nights in Oct 2025

4/10 Poor

stephanie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room wasnt very clean, there were marks on the wall next to the sink that looked like blood that had splashed on the wall, long black hairs in the shower tray. The bedroom floor was dirty, I didnt realise until I had walked around in socks and the bottoms were covered in dirt and black hair. The bedroom floor was hard floor and clearly had not been vacuumed or mopped. There was no kettle in the room, when I asked at reception they had none available and could not provide me with boiling water which I needed for my medication. Service was poor, the room was dirty and the whole place was tired and needed an upgrade. Also I found out when I arrived that the water was being shut off from 11pm-7am which was inconvenient when I was travelling for work and needed and early shower, a note had been put under the door. I was not informed when I checked in nor was any apology offered for this. Very poor hotel for nearly $300 a night
Stayed 1 night in Oct 2025

4/10 Poor

Pietro

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was scheduled to turn off the water at 11pm by the city. This was not on your page for this hotel. Had I known this I would have chosen a different hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Shane

Stayed 1 night in Oct 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient! Excellent for walking around downtown.. staff very friendly, Cora's was awesome.. rooms were a tiny bit small, but very clean.
Stayed 3 nights in Oct 2025

6/10 Okay

Olayinka

Stayed 1 night in Oct 2025

10/10 Excellent

Philip

Stayed 2 nights in Oct 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Oct 2025

10/10 Excellent

Shalini

Stayed 4 nights in Oct 2025

6/10 Okay

Michael

Travelled with partner
Disliked: Cleanliness
Bathroom was borderline clean. Room was basic with few amenities. Price for the room seemed excessive for what we received.
Stayed 2 nights in Sep 2025

8/10 Good

Damond and Julie, Clarenville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely property , clean and quiet ! Check-in and checkout was simple and staff very friendly
Stayed 1 night in Oct 2025

6/10 Okay

Richard

Travelled with family
Disliked: Property conditions & facilities
Old, run down. Bed was uncomfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Brent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Narinder

Travelled with family
Disliked: Cleanliness, staff & service
Other
Stayed 1 night in Oct 2025

2/10 Terrible

Harsimer deep

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Washrooms clogged and no one came to help
Stayed 1 night in Oct 2025

10/10 Excellent

Alexa

Stayed 2 nights in Oct 2025

2/10 Terrible

Mariana

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A bit disappointed, the bathroom in my room had some hair, it wasn’t properly clear, the wait time for the elevator was crazy only one was working, but location was great
Stayed 2 nights in Oct 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Staff was friendly and accommodating. Will stay here again for the next trip.
Stayed 5 nights in Sep 2025