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Sure Hotel by Best Western Muenchen Hauptbahnhof

3.0 star property

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Photo gallery for Sure Hotel by Best Western Muenchen Hauptbahnhof

Daily buffet breakfast (EUR 14 per person)
Standard Room, 3 Single Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior
Family Room, 2 Double Beds (Cozy Sitting Corner) | Miscellaneous
Sports facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Parking available
  • Housekeeping

Explore the area

View in a map
Arnulfstr. 12, Munich, BY, 80335
  • Karlsplatz - Stachus
    ‪9 min walk‬
  • Theresienwiese
    ‪11 min walk‬
  • Marienplatz
    ‪19 min walk‬
  • Munich (MUC-Franz Josef Strauss Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Bathtub (Cozy Sitting Corner)

Superior Room, 1 Double Bed, Bathtub (Cozy Sitting Corner) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 Double Bed, Bathtub (Cozy Sitting Corner)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Single Beds

Standard Room, 3 Single Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 3 Single Beds

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Room, 1 Double Bed, Bathtub

Comfort Room, 1 Double Bed, Bathtub | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Comfort Room, 1 Double Bed, Bathtub

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds (Cozy Sitting Corner)

Family Room, 2 Double Beds (Cozy Sitting Corner) | Miscellaneous

Family Room, 2 Double Beds (Cozy Sitting Corner)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed

7.4 out of 10
Good
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner) | Miscellaneous

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Single Beds

7.4 out of 10
Good
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Single Room

  • Sleeps 1

View all photos for Comfort Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Comfort Room

  • Sleeps 2

View all photos for Superior Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room

  • Sleeps 2

View all photos for Standard Queen Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Queen Room

  • Sleeps 1

View all photos for Standard Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Twin Room

  • Sleeps 2

View all photos for Standard Triple Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Triple Room

  • Sleeps 3

View all photos for Family Room With 1 Double Bed And 2 Single Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room With 1 Double Bed And 2 Single Beds

  • Sleeps 4

View all photos for Family Room With Two Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room With Two Double Beds

  • Sleeps 4

View all photos for Standard Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Family Room With Queen And Single Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room With Queen And Single Bed

  • Sleeps 3

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About this property

Sure Hotel by Best Western Muenchen Hauptbahnhof

Hotel with a bar, near Theresienwiese
Along with a bar/lounge, this smoke-free hotel has self parking and a 24-hour front desk. WiFi in public areas is free. Additionally, a computer station, tour/ticket assistance and a front desk safe are on-site.
Sure Hotel by Best Western Muenchen Hauptbahnhof offers 138 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Munich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at Sure Hotel by Best Western Muenchen Hauptbahnhof gets high marks from our customers. During your stay, you're just a quick walk from Augustiner Keller. Features include free WiFi in public areas, plus a bar and self-parking (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a computer and multilingual staff
  • Guests have great things to say about the location and the breakfast
  • 15 minutes by foot from Theresienwiese and a 4-minute drive from Viktualienmarkt
  • Pets welcome for a fee
As a guest of Sure Hotel by Best Western Muenchen Hauptbahnhof, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Sure Hotel by Best Western Muenchen Hauptbahnhof also features a front desk safe and a lift. Parking is available for a fee.

This 3-star Munich hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Hotelbar – On-site bar. Guests can enjoy drinks at the bar.

Languages

Arabic, Bulgarian, English, French, German, Greek, Hungarian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per night)
  • Parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 5 for children
  • A bar/lounge

Restaurants on site

  • Hotelbar

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 5 for children
  • Self-parking fee: EUR 15 per night
  • Nearby parking fee: EUR 15 per night (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Winters · Hotel München
Winters · Hotel München Am Hauptbahnhof
Winters Hotel · München Am Hauptbahnhof
Winters Hotel München ·
Winters Hotel München · Am Hauptbahnhof
Winters Hotel München · Am Hauptbahnhof Munich
Winters Hotel München Am Hauptbahnhof
Winters München · Am Hauptbahnhof
Winters München · Am Hauptbahnhof Munich
Novum Hotel München Am Hauptbahnhof Munich
Novum Hotel München Am Hauptbahnhof
Novum München Am Hauptbahnhof Munich
Novum München Am Hauptbahnhof
Sure By Muenchen Hauptbahnhof
Hotel München Am Hauptbahnhof
Novum Hotel München Am Hauptbahnhof
Sure Hotel by Best Western Muenchen Hauptbahnhof Hotel
Sure Hotel by Best Western Muenchen Hauptbahnhof Munich
Sure Hotel by Best Western Muenchen Hauptbahnhof Hotel Munich

Sure Hotel by Best Western Muenchen Hauptbahnhof Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 233 out of 845 reviews
Rating 8 - Good. 336 out of 845 reviews
Rating 6 - Okay. 163 out of 845 reviews
Rating 4 - Poor. 70 out of 845 reviews
Rating 2 - Terrible. 43 out of 845 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Amenities
For central München this hotel is extremely cheap and right outside the main station. My room was clean and quiet and the bed perfectly comfortable. Great value. A decent breakfast is available for a bit extra.
Stayed 1 night in May 2025

6/10 Okay

Virginia

Travelled with partner
Nice room. Only issue was parking. There is a frequently used bus stop in front of the hotel so you are not even able to park briefly in order to check in and find where the parking is located. Very busy area.
Stayed 3 nights in Apr 2025

4/10 Poor

Sarah

Stayed 1 night in May 2025

8/10 Good

heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient for station but very small room.

Convenient hotel near the station on the quieter side. Old building, but in reasonable condition. Room very small but adequate for a one-night stay. Shower ok, but bathroom very small. Heating but no aircon. Comfy bed. No power socket near bed.
Stayed 1 night in Apr 2025

8/10 Good

Tiwi S

Liked: Cleanliness, staff & service

Value for money

Location opposite Munich central station
Stayed 1 night in Apr 2025

2/10 Terrible

Ute

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Did not like anything at this property. The front desk staff was unfriendly, except for one older woman. The room was not as shown. So small, there was no water no coffee. it was so loud, even with closed windows, horns, yelling screaming outside loud traffic, constant noise.There was no free water or coffee anywhere. We stayed 2 nights and were promised a free drink if we did. not have maid service. We were told that did not apply to us. Only one good thing: The room was clean.
Stayed 2 nights in Apr 2025

8/10 Good

Lincoln, Deerfield Beach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well located hotel right at the beginning of old town I will definitely recommend this place
Stayed 1 night in Mar 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, room comfort
Cheap place next to the train station. Not fancy but clean. Helpful staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael, Vero Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised with this hotel so close to the train station. My room was small, but enough for one person who is traveling. It had a desk and an easy chair and modern bathroom. Good heating ( since it was winter) and an excellent breakfast for 14 euros. Helpful front desk staff. All in all I would stay here again.
Stayed 1 night in Feb 2025

8/10 Good

GUNASEKARA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Disliked: Amenities
Great location. Rooms basic but fine enough for couple nights
Stayed 2 nights in Feb 2025

8/10 Good

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for just one night. Needed to be at the airport early the next day and it was quite convenient since a bus to the airport stops right outside. Thought it was a bit expensive for its accommodations but having the bus for me right there was it.
Stayed 1 night in Jan 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is spot on. Welcome staff. Simple but useful. Just a very short walk from station. And very close to the old town where you have shops and restaurants.
Stayed 1 night in Feb 2025

8/10 Good

Betsy

Liked: Cleanliness, staff & service, room comfort

Very good value

This hotel is right across from the main train station (Hauptbahnhof) in Munich. Such places are often not good value for money. The Sure Best Western was really good. We got the very spacious and clean Superior room. It had a desk with chair and a couch to sit on with room to spare. It cost 20 euros less than the place next door which was cramped and shabby.
Stayed 1 night in Jan 2025

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The check in was wonderful and the bed was very comfortable; however, my room had absolutely no heat, in January... Central heat vent totally cold, no radiator.
Stayed 1 night in Jan 2025

8/10 Good

Silvia

Travelled with partner
Liked: Cleanliness, staff & service
Very budget friendly but extremely simple and uncomfortable beds So tiny and simplistic rooms
Stayed 1 night in Jan 2025

8/10 Good

Hind

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing, always kind and helpful. Breakfast had great choices. Transportation was outside our door, along with restaurants and stores/bakeries. Overall one of the best locations I have ever stayed for a quick trip to Europe.
Stayed 3 nights in Dec 2024

8/10 Good

Nino

Stayed 1 night in Dec 2024

8/10 Good

Krystal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is ok for a short stay we are a family of 4 and we had a family room which was great it accommodated us with enough room for our 4 large suitcases however the family rooms are on level 7 and the lift goes to level 6 then you walk up 2 flights of stares with luggage it is a bit of a task. The wifi did not work well in the evening as it cut out. Service was good & friendly Rooms were serviced daily and were clean The area and people around the hotel is rough and can be a bit confronting at night however we did not have any issues. The train station across the road is a huge bonus when travelling to additional countries.
Stayed 3 nights in Dec 2024

8/10 Good

Stefano, Toronto

Two doors down from the entrance to the metro. Very clean room.
Stayed 1 night in Dec 2024

8/10 Good

MR A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Convenient location next to main train station. Augustiner Bierkeller 8 mins walk away.
Stayed 1 night in Dec 2024

4/10 Poor

Joe

Had to take elevator to 6th floor then carry my suitcase up to floor 7 not cool
Stayed 1 night in Dec 2024