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Best Western Plus Crown Colony Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Crown Colony Inn & Suites

Exterior
Reception
Free daily full breakfast
Pillow-top beds, desk, laptop workspace, iron/ironing board
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
3211 S 1st Street, Lufkin, TX, 75901
  • Place, Naranjo Museum of Natural History
    ‪2 min drive‬
  • Place, Cinemark Lufkin
    ‪3 min drive‬
  • Place, CHI St. Luke's Health-Memorial Lufkin
    ‪5 min drive‬
  • Airport, Nacogdoches, TX (OCH-A L Mangham Jr. Regional)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Microwave

9.4 out of 10
Exceptional
(22 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Microwave

9.0 out of 10
Wonderful
(23 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

9.4 out of 10
Exceptional
(8 reviews)
  • 51 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave

Suite, 2 Queen Beds, Non Smoking, Microwave | Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Microwave

8.8 out of 10
Excellent
(5 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

King Room With Mobility Accessible Bathtub-Non-Smoking

  • Sleeps 2

King Room With Mobility Accessible Roll-in Shower-Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator, Work Desk

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, High Speed Internet Access, Sofabed, Microwave, Refrigerator

  • Sleeps 4

Suite-1 King Bed, Mobility Accessible, Bathtub, Sofabed, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave, Refrigerator, Work Desk

  • Sleeps 4

King Suite with Whirlpool

  • Sleeps 2

Two Queen Suite

  • Sleeps 5

Two King Suite

  • Sleeps 6

Mobility Accessible Two Queen Room with Tub

  • Sleeps 4

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About this property

Best Western Plus Crown Colony Inn & Suites

Hotel in Lufkin with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Best Western Plus Crown Colony Inn & Suites offers 58 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature pillowtop mattresses. 49-inch LED televisions come with premium satellite channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Lufkin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Best Western Plus Crown Colony Inn & Suites. During your stay, you'll be close to Naranjo Museum of Natural History. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym and mini golf
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Naranjo Museum of Natural History and a few minutes from Cinemark Lufkin
  • Pets welcome for a fee (restrictions apply)
Best Western Plus Crown Colony Inn & Suites offers its guests an outdoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. The business-friendly Best Western Plus Crown Colony Inn & Suites also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Lufkin hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Mini golf
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Crown
Best Western Plus Crown Colony
Best Western Plus Crown Colony Inn
Best Western Lufkin
Best Western Plus Crown Colony Lufkin
Lufkin Best Western
Best Western Plus Crown Colony Inn And Suites
Best Western Plus Crown Colony Hotel Lufkin
Best Western Plus Crown Colony Inn Lufkin
Best Western Plus Crown Colony Inn Suites
Plus Crown Colony & Suites
Best Western Plus Crown Colony Inn & Suites Hotel
Best Western Plus Crown Colony Inn & Suites Lufkin
Best Western Plus Crown Colony Inn & Suites Hotel Lufkin

Best Western Plus Crown Colony Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 628 out of 923 reviews
Rating 8 - Good. 206 out of 923 reviews
Rating 6 - Okay. 42 out of 923 reviews
Rating 4 - Poor. 31 out of 923 reviews
Rating 2 - Terrible. 16 out of 923 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kayla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location, clean and friendly. I would definitely recommend it especially as a woman traveling alone.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs Up!

Clean and comfortable room. Breakfast was wonderful!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Tevin

Stayed 4 nights in Aug 2025

10/10 Excellent

George

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet clean and safe.
Stayed 1 night in Aug 2025

10/10 Excellent

Kristi

Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Latha

Business traveller
Liked: Cleanliness, staff & service
Very friendly and helpful staff. Must entire property needs a full makeover and updating. Really musty carpets. I had to change my room twice. Coffee machine to make lattees is a plus. Breakfast was nice with lots of options. Unfortunately I would not stay here again.
Stayed 6 nights in Aug 2025

10/10 Excellent

Evelyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

drew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness

Unfriendly staff

Was accused of dialing 911 and not apologized too after staff realized it wasn’t our room. Found 2 roaches and was told they didn’t believe that, and the main room ac didn’t work well.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashleigh

Stayed 1 night in Jul 2025

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great, the hotel is very clean, the staff was nice, and the whole experience was great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we always stay at this hotel and they treat us very nice
Stayed 2 nights in Jul 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not sure I would stay again

It's a much older property and the A/C unit was very noisy making it difficult to sleep. Staff were very nice. Towels were very rough.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

Front desk, young man was friendly and upbeat.
Stayed 1 night in Jun 2025

8/10 Good

Diana

Stayed 3 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Clean rooms, nice staff, great stay.
Stayed 2 nights in Jun 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Experience from Start to Finish

My stay was full of issues from the moment I checked in. I had booked and paid for a 1 King Suite, but was given a standard 2 Queen room instead. When I tried calling the front desk to address the issue, the in-room phone didn’t even work—so I had to go down in person. When I showed the staff my receipt clearly stating I booked a suite, I was told they were fully booked and couldn’t accommodate the room I paid for. No upgrade, no refund, not even a real apology—just a “sorry.” At that point, I was stuck for the night and decided to just get through it. The room itself was disappointing: the bed was uncomfortable, the mini fridge was dirty, and the overall cleanliness was lacking. On top of that, the walls were paper-thin—I could hear every door, conversation, and car passing by. Even the elevators were unbearably hot. Needless to say, I won’t be returning.
Stayed 1 night in Jun 2025

6/10 Okay

Fernando

Liked: Staff & service
The facilities look old and a bit dirty, the price was high for what it offer. The place is very convenient, close to the town, easy access
Stayed 1 night in Apr 2025

4/10 Poor

Sherrie

Travelled with family
Liked: Cleanliness
The bed was hard and the pillows bad. One of the outlets in our room was burnt. The pool was cloudy. The tv did not work having kids that was not cool since we had been traveling 11 hours. The front desk did her best. The manager got mad at her for bothering him while she was trying to fix the tv.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 3 nights in Jun 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the cleanliness to the breakfast…. THEY DOING IT! We will book again.
Stayed 3 nights in May 2025

10/10 Excellent

Barry

Travelled with partner
Clean, quiet and comfortable!! A great place to stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Cristian

Stayed 2 nights in Jun 2025