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Best Western Plus Meridian Hotel

Property class: 3.5
VIP Access

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Photo gallery for Best Western Plus Meridian Hotel

Front of property
Interior detail
2 restaurants, lunch, dinner served; Chinese cuisine
Outdoor pool, pool umbrellas
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
6 Murang'a Road, Off Moi Avenue, Nairobi, 00100
  • Place, University of Nairobi
    ‪2 min walk‬
  • Place, City Market
    ‪5 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪12 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(45 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Suite, 2 Single Beds, Non Smoking (Third bed is Single Bed)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Suite, 2 Single Beds, Non Smoking (Third bed is Single Bed)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About this property

Best Western Plus Meridian Hotel

Along with 2 restaurants, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a steam room and a rooftop terrace are on-site.
Best Western Plus Meridian Hotel offers 128 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Nairobi hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Meridian Hotel. During your stay, you're just a quick walk from Tom Mboya Statue. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy Chinese cuisine while dining at Pool Bar Restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • 11 minutes by car from Thika Road Mall and 12 minutes from Nairobi National Park
  • Airport and local-area shuttle service available for a fee
Best Western Plus Meridian Hotel offers its guests an outdoor pool and a steam room. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 1894 square feet (176 square metres) and includes a conference centre. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Best Western Plus Meridian Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this Art Deco Nairobi hotel.

Pool Bar Restaurant – This rooftop bar specialises in Chinese cuisine and serves lunch and dinner.
The Rendezvous – This restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Pool Bar Restaurant
  • The Rendezvous

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • High chair
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (1,894 square foot of space)

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: KES 5000
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: KES 5000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KES 5000 per vehicle (return, maximum occupancy 2)
  • Early check-in fee: KES 5000 (subject to availability)
  • Late check-out fee: KES 5000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Meridian Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Plus Meridian Hotel Nairobi
Meridian Hotel Nairobi
Meridian Nairobi
Best Western Plus Meridian Nairobi
Plus Meridian Hotel Nairobi
Best Western Plus Meridian Hotel Hotel
Best Western Plus Meridian Hotel Nairobi
Best Western Plus Meridian Hotel Hotel Nairobi

Best Western Plus Meridian Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1000 reviews
Rating 8 - Good. 272 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Debashis

Stayed 2 nights in Dec 2025

10/10 Excellent

Alfred

Stayed 2 nights in Jan 2026

8/10 Good

Lina

Stayed 1 night in Jan 2026

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, amenities
Le personnel a toujours chercher à nous aider dans nos recherches. Le petit déjeuner a été particulièrement apprécié.
Stayed 1 night in Jan 2026

8/10 Good

ANGEL

Stayed 2 nights in Jan 2026

10/10 Excellent

jifang

Travelled with family
Good
Stayed 2 nights in Jan 2026

4/10 Poor

Dante

Disliked: Cleanliness, amenities
Wasn’t what I expected from best western
Stayed 17 nights in Oct 2025

10/10 Excellent

Abdullahi

Stayed 1 night in Jan 2026

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were very helpful and welcoming. Accommodations were set with ease and professionalism. The hotel is well kept and has nice amenities for patrons to enjoy.
Stayed 1 night in Jan 2026

8/10 Good

Nabeelah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff of the hotel were nice. I asked for a room facing outside rather than a wall and they provided that. Unfortunately, the bed was very uncomfortable. It was extremely soft with no back support and bed framing was old and peeling. Plus one pillowcase was torn. The toilet flush button kept coming loose and needed multiple presses to stop the water. Overall, the room did what it needed to do, but comfort and maintenance were not great.
Stayed 3 nights in Jan 2026

8/10 Good

J

Liked: Cleanliness, staff & service, amenities
The rooms were cleaned along with complimentary water which is always a nice touch. The check-in staff were friendly as was the concierge. Security was present outside at all times and the hotel has a great ambience about it. The breakfast was ok and I do not believe the aircon was working properly.
Stayed 1 night in Dec 2025

8/10 Good

Alejandro Ruiz, San Ysidro

Liked: Cleanliness
El Hotel es antiguo y le falta mantenimiento
Stayed 4 nights in Dec 2025

8/10 Good

Rosemary

Stayed 1 night in Dec 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, clean room, and great hearty breakfast
Stayed 1 night in Dec 2025

4/10 Poor

Hirsi

Stayed 1 night in Dec 2025

6/10 Okay

Gloria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Room and hotel in general is very out dated. Needs to be freshened and refurbished. It’s very dark in the hallways; old carpet. Even the staff uniforms are very outdated. Staff are super friendly and helpful. They are fantastic!
Stayed 1 night in Dec 2025

10/10 Excellent

Rohan

Stayed 4 nights in Nov 2025

10/10 Excellent

joseph

Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent very good customer service. Very clean hotel very accommodating. Great experience advise others to stay.
Stayed 4 nights in Dec 2025

6/10 Okay

Vinay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Amenities there was no bathroom slippers.
Stayed 1 night in Dec 2025

2/10 Terrible

Sayed, Dubai

Stayed 4 nights in Nov 2025

10/10 Excellent

Abdiaziz

Stayed 1 night in Nov 2025

10/10 Excellent

Nadia Naa Kormiokor

Stayed 3 nights in Nov 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service
Very friendly and attentive staff A great breakfast A clean heated swimming pool with shaded loungers
Stayed 3 nights in Nov 2025

6/10 Okay

Hassan

Stayed 3 nights in Nov 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes very nice Staff was great..
Stayed 1 night in Oct 2025

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