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Napa Valley Hotel & Suites

2.0 star property

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Room, 1 King Bed | 1 bedroom, desk, iron/ironing board, free WiFi
Outdoor pool
Deluxe Suite, 1 King Bed, Jetted Tub (Full) | 1 bedroom, desk, iron/ironing board, free WiFi
Lobby
Nightclub

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
853 Coombs St, Napa, CA, 94559
  • Downtown Napa Association
    ‪3 min walk‬
  • Napa Valley Wine Train
    ‪10 min walk‬
  • Oxbow Public Market
    ‪10 min walk‬
  • Concord, CA (CCR-Buchanan Field)
    ‪43 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | 1 bedroom, desk, iron/ironing board, free WiFi

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, desk, iron/ironing board, free WiFi

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | 1 bedroom, desk, iron/ironing board, free WiFi

Room, 1 Double Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | 1 bedroom, desk, iron/ironing board, free WiFi

Room, 1 Double Bed

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Hotel Indigo Napa Valley by IHG

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (1006)
The price is €244
for 1 room
includes taxes & fees
24 Jun - 25 Jun
Hotel Indigo Napa Valley by IHG

About this property

Napa Valley Hotel & Suites

Hotel with free parking, a short walk to Napa Valley Wine Train
This smoke-free hotel features an outdoor pool, concierge services and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a fireplace at reception, multilingual staff assistance and a vending machine are on-site. Change of towels is available on request
Napa Valley Hotel & Suites offers 45 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 43-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Napa Valley Hotel & Suites's central location gets high marks from our customers. During your stay, you're just a quick walk from Napa Valley Wine Train. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Uptown Theater and 10 minutes on foot from Napa Valley Wine Train
As a guest of Napa Valley Hotel & Suites, you'll find an outdoor pool, a vending machine, and multilingual staff. Public spaces have free WiFi. The business-friendly Napa Valley Hotel & Suites also features tour/ticket assistance, concierge services, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis.

This Napa hotel is smoke free.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 80
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 AM - 2:00 AM
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 6.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 80 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 3:00 AM - 2:00 AM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

3 Palms Hotel Napa Valley
3 Palms Napa Valley
3 Palms Napa Valley Hotel
Napa Valley & Suites Napa
Napa Valley Hotel & Suites Napa
Napa Valley Hotel & Suites Hotel
Napa Valley Hotel & Suites Hotel Napa

Napa Valley Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 364 out of 1003 reviews
Rating 8 - Good. 288 out of 1003 reviews
Rating 6 - Okay. 183 out of 1003 reviews
Rating 4 - Poor. 95 out of 1003 reviews
Rating 2 - Terrible. 73 out of 1003 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed just an overnight that wasn’t really expensive. Clean room, somewhat dated but comfortable mattress. Great staff.
Stayed 1 night in Mar 2025

4/10 Poor

Jennifer, Rocklin

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were there for only one night. The staff were very friendly. The rooms looked like they were improved and upgraded but our room had a strong disinfectant smell and the bathroom smelled like mildew. The parking lot is small so if you get there at night, you’ll need to park on the street or two blocks away in a public parking lot.
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Korina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had to switch rooms the first night, as the bathroom sink would not drain. We tried to plunge it, but it still didn’t work. The front desk clerk was very fast in bringing us a plunger to use and then also with switching our room, so that was nice. Parking was tight and hard to come by. Our 2nd room was better, but still had some stains on the washcloths. Outside noise was very loud on the front wall of the room. The location was good and within walking distance of all of downtown.
Stayed 2 nights in Feb 2025

4/10 Poor

Randy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is in process of upgrading but rooms are small, the bathroom sink drained very slowly and the bath/toilet area was in great need of repainting and cleaning of walls. When the slow drawing sink was reported to the front desk, the employee claimed he was surprised, not very convincingly.
Stayed 1 night in Feb 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the bathtub with jets. The room was very clean. The hotel was within walking distance of the concert I attended which was nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Boun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Manuela

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Romu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok! Nice time and will go again!
Stayed 1 night in Feb 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Make no mistake about it, this is a motel, not a hotel, and not a very nice one at that. This is the level of a place you'd expect to pay 59.99 if you were on a road trip and stopped at a roadside motel...maybe even 49.99. I paid $215 for my one night here. The room was tiny, bathroom hadn't seen a remodel in at least 40 years, grout was dirty, stains in and around the tub. The room was extremely loud. I happened to have a wall adjacent to the elevator and that was very loud. I also happened to be next to the maid/service room. At around 8:30 - 8:45 on Saturday morning there were a trio of Hispanic maids yelling (having a very loud conversation) with one another in Spanish right outside my door. Extremely annoying. When I went to checkout I was planning on mentioning something to the attendant that my experience was quite poor... but... naturally there was no one at the front desk so after a minute or two I just left. I get that it's all about location, and of the $215 I spent I'd say about $165 was paying for location and $50 went towards the accommodations. If I had to do it again, I would stay a mile away at a much nicer place for less money and use the leftover money on Uber into town.
Stayed 1 night in Feb 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

olivia

Travelled with partner
Guy at check-in was fabulous. Cute and in-town. Need to invest in towels that weren’t ratty and stained, sheets that didn’t have holes and ink stains on them, and perhaps curtains so that other guests couldn’t peek in at you. We checked out after one night of a four night reservation
Stayed 4 nights in Feb 2025

6/10 Okay

Shawn

Stayed 1 night in Feb 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to walk everywhere.
Stayed 1 night in Feb 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Luis

Stayed 1 night in Feb 2025

6/10 Okay

Carla, Oakland

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was basic and convenient for me.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location. Walls are pretty thin, can hear neighbors and upstairs rooms
Stayed 1 night in Feb 2025

2/10 Terrible

Robin

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Jayne

Disliked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel is great. That is the only thing it has going for it. The heater/air conditioner front panel fell off in the middle of the night on its own. The second day we did not have housekeeping service and when we asked at the front desk we were told that they didn’t have enough rooms booked so they did not have housekeeping come to work. There was no communication to us that this was going to happen and we had to ask for fresh towels, etc. There was a lot of noise during the night like they were working in some of the rooms. The stairs to get to the second floor were bumpy and were not safe. The bathroom had black mold around the caulking, cracked tiles in the bathroom. The shower head was so low. The side chair was so soiled that I would not sit in it.
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Feb 2025

6/10 Okay

George O.

Stayed 2 nights in Feb 2025