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Best Western Plus New Orleans Airport Hotel

2.5 star property

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Photo gallery for Best Western Plus New Orleans Airport Hotel

Lobby
Lobby
Exterior
Outdoor pool
Premium bedding, pillow-top beds, in-room safe, individually furnished

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym

Explore the area

View in a map
189 W Airline Dr, Kenner, LA, 70062
  • Place, Destrehan Plantation
    ‪11 min drive‬
  • Place, Pontchartrain Center
    ‪12 min drive‬
  • Place, Treasure Chest Casino
    ‪12 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(53 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Plus New Orleans Airport Hotel

Hotel with free breakfast, in the vicinity of Pontchartrain Center
This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space.
Best Western Plus New Orleans Airport Hotel offers 70 air-conditioned accommodations with MP3 docking stations and a safe. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus New Orleans Airport Hotel. During your stay, you'll be within walking distance of Mississippi River. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Pontchartrain Center and 10 minutes from Treasure Chest Casino
Best Western Plus New Orleans Airport Hotel offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 450 square feet (42 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus New Orleans Airport Hotel. Self parking is free.

This Kenner hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site (USD 8 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (450 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 8 per day
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM

Property is also known as

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Best Western Plus New Orleans Airport Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 460 out of 1004 reviews
Rating 8 - Good. 281 out of 1004 reviews
Rating 6 - Okay. 126 out of 1004 reviews
Rating 4 - Poor. 61 out of 1004 reviews
Rating 2 - Terrible. 76 out of 1004 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Miguel

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were 2 minor things off but everything else was good. Enjoyed breakfast. Spacious clean room. Very friendly staff at check in. All these at a rate lower than other places.
Stayed 1 night in Aug 2025

10/10 Excellent

Edmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived on a Saturday. Very surprised at the lack of heavy traffic on the road way. Staff at the front desk very helpful. Room was large clean , stocked with towels cups coffee machine, just about anything you need. A/C so cold had to turn the temp up. Comfortable bed, lots of light. I would definitely stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Dara

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I enjoyed the hotel
Stayed 1 night in Aug 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast meat was limited to sausage, and it was not very tasty.
Stayed 1 night in Aug 2025

10/10 Excellent

PAUL, GULFPORT

Stayed 1 night in Aug 2025

10/10 Excellent

Evan, Aurora

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Elsa

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Even though it was in not attractive area the hotel was Clean and comfortable. The complimentary breakfast was good and the staff were friendly and helpful
Stayed 1 night in Jul 2025

8/10 Good

Damien

Stayed 1 night in Jul 2025

10/10 Excellent

Nathanial

Stayed 1 night in Jul 2025

10/10 Excellent

Jaffar Abdul Rasheed Shaik

Stayed 1 night in Jul 2025

8/10 Good

Elsa

Travelled with family
Liked: Amenities
I don’t know how my reservation was messed up so I call Expedia and fix the reservation BUT Expedia did not call the hotel to inform of the changes so when I got there the lady had to change the dates and checked everything.
Stayed 1 night in Jul 2025

6/10 Okay

Shamara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everything was dirty/dusty in this hotel. A/C was dusty and dirty. No comforter on top of the bed, only a duvet cover and blanket, pillows were not firm and felt like they needed to be replaced. Towels had hair on them, and shower needed to be deep cleaned. I wiped down everything with Lysol wipes and Clorox and used all of them.
Stayed 2 nights in Jul 2025

10/10 Excellent

alanna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, very convenient, the staff was great, the room was clean, spacious, the bed was very comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at great value.

Staff was friendly and knowledgeable able area. Room was clean and very comfortable. Breakfast was well stocked.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service
Clean quiet and convienant
Stayed 1 night in Jul 2025

2/10 Terrible

Bobby

Stayed 1 night in Jul 2025

6/10 Okay

Enzo

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Poor breakfast , bathroom and beds dirty
Stayed 1 night in Jul 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Jul 2025

10/10 Excellent

Odell

Stayed 2 nights in Jul 2025

6/10 Okay

Sonia

Disliked: Staff & service

ok for 1 night stay

It was a good 1 night hotel stay, but rooms look outdated
Stayed 1 night in Jul 2025

10/10 Excellent

Sara, Donaldsonville

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean affordable and convenient to airport
Stayed 1 night in Jul 2025

8/10 Good

Sharrice

Stayed 1 night in Jun 2025

10/10 Excellent

Stacy

Travelled with partner
Our favorite place to stay for early morning flights.
Stayed 1 night in Jun 2025

6/10 Okay

melissa

Business traveller
Liked: Staff & service, property conditions & facilities
They didn’t provide shuttle to airport which was an inconvenience so I can no longer stay here for future business trips
Stayed 1 night in May 2025