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Best Western Plus New Orleans Airport Hotel

2.5 star property

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Photo gallery for Best Western Plus New Orleans Airport Hotel

Lobby
Lobby
Premium bedding, pillow-top beds, in-room safe, individually furnished
Exterior
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
189 W Airline Dr, Kenner, LA, 70062
  • Place, Morgan Playground
    ‪2 min drive‬
  • Place, Destrehan Plantation
    ‪10 min drive‬
  • Place, Canal Street
    ‪22 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪2 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(56 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

1 King Bed, Non-Smoking, Pillow Top Mattress, 40 Inch Led Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2
  • Free Wi-Fi

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Suite-1 King Bed, Non-Smoking, Pillow Top Mattress, 40 Inch Led Television, Microwave and Refrigerator, Sofabed

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Pillow Top Mattress, 40 Inch Led Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4
  • Free Wi-Fi

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

King Room - Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

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includes taxes & fees
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About this property

Best Western Plus New Orleans Airport Hotel

This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space.
Best Western Plus New Orleans Airport Hotel offers 70 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus New Orleans Airport Hotel. During your stay, you'll be within walking distance of Mississippi River. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Pontchartrain Center and 10 minutes from Treasure Chest Casino
Best Western Plus New Orleans Airport Hotel offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 450 square feet (42 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus New Orleans Airport Hotel. Self parking is free.

This Kenner hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site (USD 8 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (450 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 8 per day
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM

Property is also known as

Best Western Plus New Orleans Airport Hotel Kenner
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Best Plus New Orleans Kenner
Plus New Orleans Hotel Kenner
Best Western Plus New Orleans Airport Hotel Hotel
Best Western Plus New Orleans Airport Hotel Kenner
Best Western Plus New Orleans Airport Hotel Hotel Kenner

Best Western Plus New Orleans Airport Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 489 out of 1000 reviews
Rating 8 - Good. 244 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 83 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Blake

Stayed 1 night in Feb 2026

10/10 Excellent

Conrad

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was great 👍
Stayed 1 night in Feb 2026

2/10 Terrible

Esther

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Did staff was not friendly and the sheets were stain with blood that they have to change me to a different room I regret staying there could not even get a late check out so I don’t know about anybody else but I would not ever stay here at all
Stayed 1 night in Feb 2026

4/10 Poor

Kelli

Stayed 1 night in Jan 2026

8/10 Good

Diego

Stayed 1 night in Jan 2026

2/10 Terrible

Haley

Disliked: Cleanliness, amenities
The front host man was so rude and inconsiderate during my checkout when I paid for additional check out time. I won't return here and their customer service needs an adjustment.
Stayed 1 night in Jan 2026

8/10 Good

Sherry

Stayed 1 night in Jan 2026

10/10 Excellent

Sally

Stayed 3 nights in Jan 2026

6/10 Okay

Antonio, Anacortes

Stayed 1 night in Jan 2026

6/10 Okay

Iriane, Gray

Travelled with partner
nice staff, okay rooms, overall good stay. rooms & restroom could be updated.
Stayed 1 night in Jan 2026

10/10 Excellent

Vanessa

Stayed 1 night in Jan 2026

10/10 Excellent

Elmer

Liked: Cleanliness
All great
Stayed 1 night in Jan 2026

10/10 Excellent

Kenny

Stayed 1 night in Jan 2026

8/10 Good

Hilair

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was safe, room was clean, and location was convenient. Staff was professional and friendly.
Stayed 1 night in Jan 2026

4/10 Poor

Cindy

Travelled with family
Disliked: Property conditions & facilities
Be mindful as this hotel only offers housekeeping every third day!! We were disappointed when, after asking the front desk in the morning to make our room, we were told that they needed to know about this the night before, so when we came back that night, the bed was messy, half way done, and trash was not picked up from the bathroom. They tried to fix the problem but it was not what we expected, and the excuse was that it was only our second night of our 4 night stay, so they were not supposed to do it.
Stayed 1 night in Jan 2026

10/10 Excellent

Maryn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great parking rate to fly out the next morning and leave your car there.
Stayed 1 night in Dec 2025

10/10 Excellent

Shari

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
My stay was everything I expected. Slight complaint that eggs were cold most mornings, but that was easily fixed in the microwave.
Stayed 5 nights in Dec 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was very clean only thing I had went down stairs for breakfast and couldn't find the butter and I asked the cook who was sitting down behind the front desk where you check in on the phone had an attitude because he had to get up and get me the butter some one had mixed it up with coffee creamers, other than that it was very pleasant stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and customer service was friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Sheena

Stayed 1 night in Dec 2025

10/10 Excellent

Desmond

Stayed 1 night in Dec 2025

6/10 Okay

RAGHAVENDRA

Stayed 1 night in Dec 2025

8/10 Good

Debra D

Travelled with family
Liked: Cleanliness
Friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Joelle

Stayed 2 nights in Dec 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The location was a little farther from the airport than reported however, I was pleasantly surprised by this hotel. I had a very late night check-in and the lady that checked me in couldn’t have been nicer or more customer friendly. The room was clean, breakfast was good. Overall, it was worth the little extra drive.
Stayed 1 night in Dec 2025