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Best Western Plus New Orleans Airport Hotel

2.5 star property

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Photo gallery for Best Western Plus New Orleans Airport Hotel

Lobby
Outdoor pool
Exterior
Premium bedding, pillow-top beds, in-room safe, individually furnished
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
189 W Airline Dr, Kenner, LA, 70062
  • Place, Morgan Playground
    ‪3 min drive‬
  • Place, Canal Street
    ‪24 min drive‬
  • Place, Bourbon Street
    ‪25 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(55 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Pillow Top Mattress, 40 Inch Led Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Pillow Top Mattress, 40 Inch Led Television, Microwave and Refrigerator, Sofabed

  • Sleeps 4

2 Queen Beds, Non-Smoking, Pillow Top Mattress, 40 Inch Led Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

Similar properties

Standard Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free rollaway beds
Best Western Kenner
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 1,002 reviews
The price is €85
includes taxes & fees
2 Mar - 3 Mar
Best Western Kenner

About this property

Best Western Plus New Orleans Airport Hotel

This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and conference space.
Best Western Plus New Orleans Airport Hotel offers 70 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus New Orleans Airport Hotel. During your stay, you'll be within walking distance of Mississippi River. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Pontchartrain Center and 10 minutes from Treasure Chest Casino
Best Western Plus New Orleans Airport Hotel offers its guests an outdoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 450 square feet (42 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus New Orleans Airport Hotel. Self parking is free.

This Kenner hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Extended parking on site (USD 8 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (450 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (97 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 8 per day
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM

Property is also known as

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Best Western Plus New Orleans Airport Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 480 out of 1005 reviews
Rating 8 - Good. 255 out of 1005 reviews
Rating 6 - Okay. 131 out of 1005 reviews
Rating 4 - Poor. 57 out of 1005 reviews
Rating 2 - Terrible. 82 out of 1005 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ada

Great
Stayed 1 night in Nov 2025

10/10 Excellent

G A

Liked: Cleanliness, staff & service, amenities
The room was adequate, and the location was convenient.
Stayed 2 nights in Nov 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The hotel was decent, although you could probably find better for the money. Room was clean. Bedding was clean but not very comfortable. The walls are paper thin and i was kept awake by the person in the next room snoring. The breakfast consists of a decent coffee machine, a juice and yogurt machines that were not working properly and put out overly sweet and sour product. The breads did not taste fresh. The eggs looked like powder patties. The waffles were good but the machine kept jamming up. During this time no one could be found manning the desk to ask for help with the machines. We ended up going to the Waffle House down the street the last morning for a real breakfast. I will not stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

sean

Stayed 1 night in Nov 2025

6/10 Okay

Ernesto

Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Stayed 1 night in Nov 2025

10/10 Excellent

Jazmine

Liked: Cleanliness, amenities, property conditions & facilities
Ms. Mary was the sweetest lady ever and the breakfast was great
Stayed 2 nights in Nov 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent front desk service.
Stayed 1 night in Nov 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and comfy. Bed sheets were clean but had torn edges.
Stayed 1 night in Nov 2025

10/10 Excellent

Adalberto

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous front desk
Stayed 1 night in Oct 2025

10/10 Excellent

Gerianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, breakfast was good, we didn't drive, so we didn't use parking.
Stayed 1 night in Nov 2025

8/10 Good

Vanessa

Clean
Stayed 2 nights in Nov 2025

2/10 Terrible

Keisha

Stayed 1 night in Nov 2025

10/10 Excellent

Gary, Kokomo

Liked: Cleanliness, amenities, property conditions & facilities
Nice reasonable room near the airport. All I needed.
Stayed 1 night in Oct 2025

10/10 Excellent

Shelly

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

10/10 Excellent

Mu, RUSTON

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Tahj

Stayed 1 night in Oct 2025

10/10 Excellent

Hok Chi

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities
Didnt do breakfest because of early flight. The young guy at the counter was excellent. Computers were down and he handled it like pro. You need to keep this guy. We brought him pizza from brick oven. Thats how good he was. Didnt make yall problem, our problem.
Stayed 1 night in Oct 2025

10/10 Excellent

Shaquera

Stayed 1 night in Oct 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Tina was wonderful. Our TV didn’t work and she made sure that we had a room with a working TV.
Stayed 1 night in Oct 2025

2/10 Terrible

EMILIARYS

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Natashia

Stayed 2 nights in Oct 2025