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Hilton Garden Inn New Orleans French Quarter/CBD

3.5 star property

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Photo gallery for Hilton Garden Inn New Orleans French Quarter/CBD

Exterior
Lobby
Exterior
Exterior
Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • Bar

Explore the area

Map
821 Gravier St, New Orleans, LA, 70130
  • Caesars Superdome
    ‪10 min walk‬
  • Ernest N. Morial Convention Center
    ‪16 min walk‬
  • National World War II Museum
    ‪16 min walk‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Bathtub), City View, Snack Room

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility, Bathtub), City View, Snack Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower), City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower), City View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Bathroom shower

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn New Orleans French Quarter/CBD

Hotel with a rooftop terrace, steps from Immaculate Conception Church
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a rooftop terrace and valet parking.
Hilton Garden Inn New Orleans French Quarter/CBD offers 155 accommodations with MP3 docking stations and laptop-compatible safes. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary weekday newspapers. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hilton Garden Inn New Orleans French Quarter/CBD's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym and fitness classes
  • Guests have great things to say about the location and the helpful staff
  • Steps from Immaculate Conception Church and 6 minutes on foot from Lafayette Square
  • Cats and dogs welcome for a fee
Hilton Garden Inn New Orleans French Quarter/CBD offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. The business-friendly Hilton Garden Inn New Orleans French Quarter/CBD also features a rooftop terrace, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Hilton Garden Inn New Orleans French Quarter/CBD has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 14.95 for adults and from USD 6.95 for children
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

French Quarter/CBD
Hilton Garden Inn French Quarter/CBD
Hilton Garden Inn French Quarter/CBD Hotel
Hilton Garden Inn French Quarter/CBD Hotel New Orleans
Hilton Garden Inn French Quarter/CBD New Orleans
Hilton Garden Inn New Orleans
Hilton Garden Inn New Orleans French
Hilton Garden Inn New Orleans French Quarter/CBD
Hilton Garden Inn New Orleans French Quarter/CBD Hotel
Hilton Garden Inn Cbd
Hilton Garden Inn New Orleans French Quarter/CBD Hotel
Hilton Garden Inn New Orleans French Quarter/CBD New Orleans

Hilton Garden Inn New Orleans French Quarter/CBD Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 424 out of 1004 reviews
Rating 8 - Good. 241 out of 1004 reviews
Rating 6 - Okay. 137 out of 1004 reviews
Rating 4 - Poor. 102 out of 1004 reviews
Rating 2 - Terrible. 100 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service at the front desk. The entrance is a bit confusing. If you’re driving, parking is inconvenient, it’s preferable to walk. Great location.
Stayed 2 nights in Feb 2025

4/10 Poor

Jim

Driving up into the garage area is nasty. Needs a refresh and update. The bathtub had multiple patches , it needs replaced with stand up shower
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and helpful. Our hotel room was very clean and nice view of city.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent, had more than one problem with room keys not working, staff was quick and very nice in taking care of problem. Would stay here again was close to every thing we needed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Darryl, WINNIPEG

Liked: Cleanliness, staff & service, property conditions & facilities
Able to check in early. Parking a truck was easy. Location is great for Bourbon Street and parades. Beds are a little hard. Nice size fridge in the room.
Stayed 1 night in Feb 2025

8/10 Good

Leigh

Travelled with family and small children
Liked: Amenities
I liked that you got on the elevator from the parking garage and didn’t have to go through the lobby every time. It was much faster to go to and from room. It was close to restaurants.
Stayed 2 nights in Dec 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel stay ever.

The hotel over all was terrible. The staff were rude and slow. The staff didn’t know how to check people in. We were supposed to have a king view room and got a double interior room. The bar was junk.
Stayed 2 nights in Feb 2025

8/10 Good

Brandie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Furniture should match for the price of the rooms and not be ask beat up
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great, nothing to fault

Great stay. just remember to put the no service sign on the door if you do not wish to be woken up before 8am by housekeeping
Stayed 2 nights in Jan 2025

6/10 Okay

scott

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan, Portsmouth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with friendly and helpful staff.
Stayed 3 nights in Nov 2024

8/10 Good

Millie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay
Stayed 2 nights in Jan 2025

8/10 Good

Lupita, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Mareldi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

jimmy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

French quarter

The shower was a 10 The guy that checked us in was cool Don’t drive a truck u can’t park on site
Stayed 1 night in Jan 2025

4/10 Poor

Sriyanka

Travelled with partner
Disliked: Staff & service
They did not give us complimentary water!
Stayed 2 nights in Jan 2025

6/10 Okay

Ava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FIRST...the sign fir parking when you pull in sats $25 but thats for everybody BUT hotel giests, who do not get the option to swlf park. There was no cart for our baggage so we had to make nultiple trips. The TV was broken the emtire trip. It was a little bit of one tging after the other.
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was very convenient. The valet parking was a bit confusing but the staff were super professional and helpful. Our room had great views of the quarter and river. Would stay here again
Stayed 1 night in Dec 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good and clean. The elevator noise was bad. It was like planes flying over constantly.
Stayed 3 nights in Dec 2024

2/10 Terrible

Charmeka

Stayed 2 nights in Dec 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024