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The Westin New Orleans

4.5 star property
VIP Access

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Photo gallery for The Westin New Orleans

Reception
Property amenity
Meeting facility
Premium bedding, pillow-top beds, in-room safe, desk
Presidential Suite, 1 Bedroom, River View | Living room | 27-inch flat-screen TV with digital channels, TV, pay films

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
100 Iberville Street, New Orleans, LA, 70130
  • Place, Canal Street
    ‪2 min walk‬
  • Place, Caesars New Orleans Casino
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(206 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(99 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(67 reviews)
  • River view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, River View

9.0 out of 10
Wonderful
(22 reviews)
  • River view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(27 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, River View

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, River View

8.8 out of 10
Excellent
(13 reviews)
  • River view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View | Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(24 reviews)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • City view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, River View

  • River view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, River View

Premium bedding, pillow-top beds, in-room safe, desk

Presidential Suite, 1 Bedroom, River View

  • River view
  • 167 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, City View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, City View (Hearing Accessible)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hilton New Orleans Riverside
New Orleans Central Business District
  • Pool
  • Restaurant
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 1,292 reviews
The price is €149
includes taxes & fees
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About this property

The Westin New Orleans

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and valet parking. Housekeeping is available on request.
The Westin New Orleans offers 462 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Westin New Orleans's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Canal Street. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and yoga classes
  • Guests really like the accommodation for the overall comfort, cleanliness and spaciousness
  • Just a 3-minute walk from Canal Street and 4 minutes on foot from Caesars New Orleans Casino
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 13 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 25918 square feet (2408 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the luxury The Westin New Orleans. Parking is available for a fee.

This 4.5-star New Orleans hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Bistro at the Bend – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
Observatory Eleven – On-site cocktail bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro at the Bend
  • Observatory Eleven

Things to do

  • 24-hour gym
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (25,918 square foot of space)

Outdoors

  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.50 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

The Westin New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2010 out of 2697 reviews
Rating 8 - Good. 408 out of 2697 reviews
Rating 6 - Okay. 157 out of 2697 reviews
Rating 4 - Poor. 64 out of 2697 reviews
Rating 2 - Terrible. 58 out of 2697 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kathleen

Stayed 3 nights in Jan 2026

10/10 Excellent

Rebecca W.

Liked: Cleanliness, staff & service, amenities
The room was their standard room and very spacious, beautiful with a fantastic view of the city
Lobby bar area
Live music in the lobby
Standard king room with a city view
City view
Stayed 1 night in Jan 2026

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities
All items.
Stayed 2 nights in Jan 2026

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Great location!
Stayed 1 night in Jan 2026

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was wonderful. A very pleasant stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lucile

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great views, excellent staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Tyler

Stayed 1 night in Dec 2025

10/10 Excellent

Barbara, Miami Springs

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every staff member throughout the property was outstanding — from check-in to housekeeping to the bartenders, everyone made us feel genuinely welcomed and well cared for. The location is unbeatable, within easy walking distance of all the major hot spots, including the casino right across the street. We’re already looking forward to our next stay at The Westin New Orleans.
View from our room
Beautiful holiday decor
Stayed 4 nights in Dec 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities
Great location to see all the sights. Wonderful views of the Mississippi River too!
Stayed 5 nights in Dec 2025

10/10 Excellent

Brittley Charlita

Stayed 3 nights in Nov 2025

10/10 Excellent

Kristen

Stayed 1 night in Jan 2026

10/10 Excellent

Laura, Towson

Stayed 1 night in Jan 2026

10/10 Excellent

Debra

Stayed 1 night in Jan 2026

6/10 Okay

Timothy Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I pre paid for the hotel months in advance only to be informed of an additional $35 daily fee. I received nothing for this. I feel like I got tricked at the last minute.
Stayed 3 nights in Jan 2026

10/10 Excellent

Hazem

Stayed 3 nights in Dec 2025

6/10 Okay

Laurie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Usually, my stay there is wonderful, but this last trip during Christmas to New Year’s. I was really disappointed with one of the room furniture was chipped together up. The bartenders in the bar downstairs were not really like social. They got mad because I wanted hot lemon water. It was freezing And the smell wasn’t as good as usual like when you walk into the Westin usually you have like a signature you know you guys pump through there and my room smell like sewage the whole leading up to my room was not so good either just smell funky. I also called you guys 10 hours after I checked out and asked somebody to please find a photograph that I left in the room with my nephew and ITS been sitting on the little dresser. You couldn’t miss it and no one returned my calls so I guess I’m not going to get it back. ** The girl who delivered my room service she was EXCELLENT. MY FOOD WAS HOT COOKED RIGHT IT WAS DELICIOUS
Stayed 3 nights in Dec 2025

6/10 Okay

Amy, Chicago

Stayed 3 nights in Jan 2026

8/10 Good

sherri g

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This has beautiful views, comfortable bedding, & great walkable location. The hidden tourism tax & extra fees are disappointing
Stayed 3 nights in Jan 2026

10/10 Excellent

Ariel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our stay! The hotel is beautiful and very upscale, the rooms were cleaned daily, and the accessibility was amazing. Everything was spotless and comfortable. We would definitely stay here again.
Stayed 5 nights in Jan 2026

10/10 Excellent

MIRKALA DESIREE, BISCAYNE PARK

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, and we had an early check in which was excellent. Very nice, big, and comfortable room. Overall, we were very happy with this hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Blake

Stayed 1 night in Jan 2026

6/10 Okay

Mayumi, Carson

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast buffet was very disappointing and the waitresses there were very rude. Hotel itself and the front desk people are very professional and nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lorrin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, helpful staff, clean & quiet room with a nice view.
Stayed 2 nights in Jan 2026

8/10 Good

Charles A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bar selection was great and very busy
Stayed 6 nights in Jan 2026

10/10 Excellent

Asia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is one of the best in New Orleans. Great location, the staffing and the hotel appearance is very pleasing. I will highly recommend this hotel for downtown New Orleans.
Stayed 3 nights in Jan 2026