We have stayed at this building two times before this trip, and have always loved the location & accommodations. However, this particular room was our least favorite by far. The room had decent space for NYC, but it had the least amenities of any room we've stayed in, at this same building, before. We were told we could not have additional towels solely based on booking through Hotels.com, no wash cloths or extra garbage bags were provided. The TV offered basic cable & wifi was an upcharge. Every other room we have chosen offered housekeeping, Roku TVs, wifi, & all linens.