Cambria Hotel New York - Chelsea

3.5 star property

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Photo gallery for Cambria Hotel New York - Chelsea

Property amenity
Lobby
2 bars/lounges, rooftop bar
In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
123 W. 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Place, Times Square
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

Deluxe Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(52 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(47 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds, Non Smoking, City View

7.8 out of 10
Good
(12 reviews)
  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(9 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Cambria Hotel New York - Chelsea

This smoke-free hotel features a restaurant, 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business centre and self parking. Housekeeping is available on request.
Cambria Hotel New York - Chelsea offers 135 accommodations with a safe and coffee/tea makers. 50-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Cambria Hotel New York - Chelsea's great location. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a meal at the bistro or drinks at the rooftop bar
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Madison Square Park and Empire State Building
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a rooftop terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Cambria Hotel New York - Chelsea. For a fee, parking is available.

This 3.5-star New York hotel is smoke free.

Cambria Hotel New York - Chelsea has a restaurant on site.
City View Rooftop Lounge – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Social Circle – This bistro only serves dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 62 per day)
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • City View Rooftop Lounge
  • Social Circle

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping on request

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 62.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Oversize vehicles are subject to additional nightly fees.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CAMBRiA hotel New York Chelsea
CAMBRiA New York Chelsea
Cambria Hotel
CAMBRiA hotel suites New York Chelsea
Cambria York Chelsea York
Cambria Hotel New York - Chelsea Hotel
Cambria Hotel New York - Chelsea New York
Cambria Hotel New York - Chelsea Hotel New York

Cambria Hotel New York - Chelsea Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1001 reviews
Rating 8 - Good. 267 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2026

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities
Kevin at the front desk was so great! Friendly and accommodating!
Stayed 1 night in Jan 2026

10/10 Excellent

Daniella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service (Chelsea and Sunam). Also, clean, fresh, crisp room. Will definitely go back
Stayed 3 nights in Jan 2026

10/10 Excellent

Della, Pierrefonds

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean room great stay
Stayed 1 night in Jan 2026

10/10 Excellent

Joel

Stayed 1 night in Jan 2026

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities
The staff was very friendly and the service was excellent!
Stayed 4 nights in Jan 2026

10/10 Excellent

karin

Stayed 2 nights in Jan 2026

8/10 Good

Tyler

Stayed 2 nights in Jan 2026

8/10 Good

Heaven

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, but beware cleaning service gets VERY busy very early. 2-3 cleaning staff on the floors, and the hallways are very thin. The walls are also extremely thin!! I could hear our neighboring room opening bottles, zipping bags, all of it.
Stayed 2 nights in Dec 2025

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was clean. Staff was nice and everything felt right!
Stayed 3 nights in Jan 2026

8/10 Good

Maggie

Very friendly, sad and the room was very clean and well furnished and large for New York. The lobby and our area downstairs was a little too quiet and very inviting. I am used to larger hotels with more going on to this hotel, probably is better for families
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very big well equipped rooms in the Flower District
Stayed 2 nights in Jan 2026

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean rooms and bathroom. Friendly staff and super close to the 1 train which was super convenient
Stayed 3 nights in Jan 2026

8/10 Good

Billy

Stayed 4 nights in Jan 2026

10/10 Excellent

Cory

Business traveller
Liked: Cleanliness, staff & service, amenities
All good
Stayed 5 nights in Jan 2026

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very friendly front desk team, housekeeping friendly and efficient, all in all a great stay.
Stayed 4 nights in Jan 2026

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Yes the room was very clean and the staff courteous
Stayed 2 nights in Jan 2026

10/10 Excellent

Debra, Middleburg

Stayed 4 nights in Jan 2026

10/10 Excellent

Nicholas

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael, River Edge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Small but big enough room, pleasantly modernly designed, TV worked, clean, great staff, great price, room to drop off on street, some overnight parking after 7pm until 6am.
Stayed 1 night in Jan 2026

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the Cambria for 5 days for NYE. Check-in was easy, the elevators are clean and quick. We stayed in an accessible room. It was really nice. Bed was comfortable, pillows were perfect. The only issue we would complain about was the shower. The shower curtain didn't get close enough to the floor to keep water from going everywhere. We showered carefully and close to the corner. The water got all over the floor, all the way to the sink on the other side of the bathroom, and even outside of the bathroom from under the door. We had to get new towels every single day because the ones we had would be soaked from cleaning up all of the water. Aside from that, it was a great stay and we may stay there again if we come up for NYE 2026.
Stayed 5 nights in Dec 2025

4/10 Poor

Anil

Stayed 1 night in Jan 2026

4/10 Poor

Allison

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had multiple problems with this stay - including housekeeping not coming all day until after 4 - we were out all day, then had to still stay out for housekeeping to clean the room. They only left 3 towels for 4 of us. I called down to housekeeping - nobody answered. I called front desk, he said he would tell houskeeping right away. An hour passed, and nothing came. We called down to the front desk again - he was very rude and dismissive and said we called "10 minutes ago" (we didn't). He said to come down to the front desk if we REALLY needed it. The next day they came at 9:00 and woke us up. We all left the room, went out for an hour, came back, and they still had not cleaned the room, even after us leaving and telling them we were leaving. Similar to the next day - we went out all day and came back after 4 and the room was still not ready - had to leave and wait for them to finish. Very frustrating. I asked for a quiet room, and was placed right by an ice machine that people used all throughout the night. New Years Eve, my kids wanted to watch the ball drop on TV - the TV just stopped working at night and we were left with nothing to do. Apparently it is a common issue with the TV type. There is no way to warm the shower up before getting in - the handle is at the far end of the shower with no way to move the handle beforehand. This was an expensive stay - we used Choice Points and tacked on another stay through Hotels.com.  We expected far more.
Stayed 2 nights in Dec 2025