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Candlewood Suites New York City-Times Square by IHG

2.5 star property

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Photo gallery for Candlewood Suites New York City-Times Square by IHG

A hotel with a prominent "CANDLEWOOD SUITES" sign, large windows, and potted plants outside.
A LENDING LOCKER with a sign for LLOYDOPLY, a refrigerator, and bookshelves.
A hotel room with a bed, a sofa, a desk, and a TV.
A compact living space with a kitchenette, a dining area, and a seating area.
A hotel room with a sofa, a chair, a small table, a flat-screen TV, a lamp, a framed picture, and a window with curtains.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
339 W 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪48 min drive‬

Room options

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a sofa, a desk, and a TV.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

A hotel room with a bed, a kitchenette with a refrigerator, microwave, and coffee maker, a desk with a chair, and a framed picture on the wall.

Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(33 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

A compact kitchen with a microwave, stove, coffee maker, and refrigerator.

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

A hotel room with a large window, a wall-mounted air conditioner, and a view of the cityscape.

Studio Suite, 1 Queen Bed, City View (High Floor)

9.0 out of 10
Wonderful
(61 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed (High Floor)

A hotel room with a bed, a desk, a chair, a TV, and an air conditioning unit.

Studio Suite, 1 Queen Bed (High Floor)

9.0 out of 10
Wonderful
(86 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, City View

A hotel room with a desk, chair, kitchenette, and a bed.

Studio Suite, 1 Queen Bed, City View

8.0 out of 10
Very good
(27 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite

A hotel room with a desk, chair, kitchenette, and a bed.

Studio Suite

8.8 out of 10
Excellent
(57 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Kitchen

A hotel room with a desk, chair, television, and a window with curtains.

Studio Suite, 1 Queen Bed, Kitchen

8.8 out of 10
Excellent
(163 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Candlewood Suites New York City-Times Square by IHG

This smoke-free hotel features a fitness centre, valet parking and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Candlewood Suites New York City-Times Square by IHG offers 188 accommodations with DVD players and a safe. Flat-screen televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites New York City-Times Square by IHG. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a gym and a business centre are available.
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Times Square and Madison Square Garden
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Candlewood Suites New York City-Times Square by IHG. For a fee, parking is available.

This New York hotel is smoke free.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 90 per day)
  • Limited on-site valet parking

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 22.96 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 90.0 per day
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Candlewood Suites New York City-Times Square by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1102 out of 2038 reviews
Rating 8 - Good. 564 out of 2038 reviews
Rating 6 - Okay. 224 out of 2038 reviews
Rating 4 - Poor. 75 out of 2038 reviews
Rating 2 - Terrible. 73 out of 2038 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as always, super staff and perfect location!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Ondra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

yorgis

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay, quiet room, A/C perfect, awesome location and affordable price
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Great location close to all New York must see places. Staff was friendly. Would stay here again
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and staff were always available, courteous and helpful. Would stay here again and recommend to others
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service
Good hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Great staff and great location
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, much bigger than others in the city that we have stayed at. Very helpful people at the front desk! Will definitely stay here again
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Duc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Coffee, good location, clean room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Erik

Liked: Cleanliness, amenities, property conditions & facilities
great location and staff
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

marcus

Liked: Cleanliness, staff & service, amenities
One of my favorites places to stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, the staff very helpful. The room was clean and very spacious, a rare finding in NY. Coffee, tea and water in the lobby all day. We enjoyed a lot our stay, super recommended
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Zheela Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that is walking distance most restaurants, diner, and transportation.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Shamir Isa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at candle wood
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alana Minnee Marrero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price. Excellent location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice I enjoyed my stay
Stayed 1 night in Jan 2026
Verified

8/10 Good

Glenn

Liked: Cleanliness, amenities
Clean room, friendly staff, lots of nice little extras.
Stayed 8 nights in Feb 2026
Verified

8/10 Good

Doungdarra

Liked: Cleanliness, property conditions & facilities
Clean room and super close to timesquare
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms had everything we needed and the staff was great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly well located, short walk to moynihan, hell's kitchen and times square so really pretty prime. The customer service was also excellent
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Diana

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Full kitchen with all amenities.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms had everything we needed and staff was very friendly and helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Hotel is closer to Manhattan and there are plenty of shop and restaurants nearby too. Walking distance to pretty much anywhere and Broadway. I had a great experience!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

SHOTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Lance

Liked: Cleanliness, amenities, property conditions & facilities
My stay was good. It was in close proximity to the train station and close to the city center. Good area and affordable
Stayed 4 nights in Feb 2026