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Kixby

4.0 star property

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Photo gallery for Kixby

Exterior
2 bars/lounges, rooftop bar, cocktail bar
Lux Queen | Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

View in a map
45 W 35th St, New York, NY, 10001
  • Place, Macy's
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪19 min drive‬

Room options

View all photos for Lux Queen

Lux Queen | Premium bedding, pillow-top beds, in-room safe, desk

Lux Queen

9.0 out of 10
Wonderful
(79 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lux Queen Queen

Lux Queen Queen | Premium bedding, pillow-top beds, in-room safe, desk

Lux Queen Queen

8.6 out of 10
Excellent
(22 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Lux King

Lux King | Premium bedding, pillow-top beds, in-room safe, desk

Lux King

9.2 out of 10
Wonderful
(166 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Kixby

Hotel with bars, steps from Herald Square
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a rooftop terrace, coffee/tea in a common area and dry cleaning.
Kixby offers 195 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Kixby's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the cleanliness and spaciousness to the comfy beds and overall comfort
  • Steps from Herald Square and Empire State Building
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Kixby.

This New York hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 9:30 AM.
Lot 15 @ Kixby – This cocktail bar only serves light fare.
Black Tap 35th – This restaurant specialises in American cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
The Lookup Roof Bar – On-site rooftop bar. Happy hour is offered. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 65 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: USD 19.50 for adults and USD 19.50 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Tap 35th
  • Lot 15 @ Kixby
  • The Lookup Roof Bar

Things to do

  • Gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1901
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's rooftop bar, The Lookup Roof Bar, is open in summer only (weather permitting). The rooftop terrace is available year-round to hotel guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay
  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 19.50 for adults and from USD 19.50 for children
  • Nearby parking fee: USD 65 per day(98 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Metro
Hotel Metro New York
Metro Hotel
Metro Hotel New York City
Kixby Hotel
Hotel Metro
Kixby New York
Kixby Hotel New York

Reviews

Kixby Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1243 out of 1671 reviews
Rating 8 - Good. 301 out of 1671 reviews
Rating 6 - Okay. 80 out of 1671 reviews
Rating 4 - Poor. 21 out of 1671 reviews
Rating 2 - Terrible. 26 out of 1671 reviews

Reviews

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Biggest room I’ve ever had in NYC. Bed very comfortable. Room was quiet. An excellent experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Cathy

Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 4 nights in Aug 2025

10/10 Excellent

Jennifer, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Abbey

Liked: Cleanliness, property conditions & facilities
We loved staying at the Kixby. The staff was pleasant but could’ve done a better job at welcoming us, as the two people at the counter didn’t acknowledge us and just started asking us our name to check in without evening greeting us. The person the second day was fantastic though-super friendly and accommodating. The rooms are beautiful, clean and quiet for being in manhattan. There is so much to do within walking distance. We saw a show at Madison square garden, which we walked to, walked to dinner at the Flatiron room (highly recommend if you like good food and whiskey) and had a drink on both the Kixby rooftop bar and the Monarch right next door. We preferred the Monarch rooftop simply Bc the bar at Kixby seemed disorganized and the bartenders didn’t know how to make a sidecar. It was hard to get service and it didn’t seem terribly busy. Monarch had fantastic drinks, great bar staff and the atmosphere Eid super trendy and has an anthropology vibe to it. Kixby was great! Would definitely stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
I come to New York maybe two or three times a year and usually stay at different hotels. This was my first time at Kixby. I loved how close it was two different subway stations making it easy to go around the city. The room was great, the perfect size for a single traveler like myself and I also enjoyed eating the the black top for dinner. Great burgers. I’m coming back to the city in October and will definitely look at booking here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

ahmed, Manama

Liked: Cleanliness, staff & service
Everything was perfect except for Parking is very expensive and not convenient as being paid separately to garage.
Stayed 2 nights in Aug 2025

10/10 Excellent

EUNICE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at this hotel provided us with excellent service and for everything they did for us, they did it with a smile on their faces. This was the perfect spot for us. The location of the hotel was within walking distance of the attractions we were interested in seeing.
Stayed 3 nights in Aug 2025

10/10 Excellent

Meghan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend & I stayed here during our weekend getaway. It was such a great experience and will definitely be a return guest.
Stayed 2 nights in Aug 2025

10/10 Excellent

Heather

Stayed 1 night in Aug 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Ted, Racine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kixby was a great bang for the buck. It was centrally located and had a gym that was always accessible. The rooftop bar had some great apps also!
Stayed 7 nights in Jul 2025

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel is so conveniently located. I could easily get to the subway, and there were plenty of food options nearby. The room was clean and comfortable, and the service was great. I would stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded my expectations

An excellent stay all around. Showed up early so they happily stored my luggage for the day until check in. The room was much larger than I anticipated. Fantastic bathroom. Huge closet. My only complaint is that the tv in the room wasn’t a smart tv for me to use my own streaming accounts. But it didn’t really matter for me as I was too busy out and about.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location Rooms are good size Staf is great
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Yan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good space for the price in the heart of NYC. I love the convenient water station room (with flavor and sparkling option), specialty coffee machine, and 24hr coffee/tea. Literally steps from the busiest parts of Midtown, so there's options for food and entertainment at any moment and near every mode of public transportation.
Stayed 4 nights in Aug 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great! They were very sweet and changed our room to make our anniversary weekend special. The room was fantastic, clean and decorated well. The bed was so comfortable, especially after walking 30,000+ steps. The location is unbeatable for walk ability or subway access. So easy to get to anywhere in town.
Stayed 3 nights in Aug 2025

10/10 Excellent

Parivash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at the Kixby but not the last. Lovely room, very clean and with a wonderful bathroom and very comfortable bed and pillows. Especially liked the additional little touches of an umbrella in the room to use during the stay if needed, nice robes and a cute reusable water bottle given for free to fill up at the hotel's water stations, to cut down on use of plastic especially by tourists in the city. Location is great, with both 6th and 5th flanking the hotel on either side with tons of eating options for any meal, not to mention the attached Black on Tap restaurant and the rooftop bar. I've stayed at a lot of different hotels in NYC-I like trying out different places to compare and the Kixby just moved to the top of my list of places I would absolutely book again.
Stayed 1 night in Aug 2025

10/10 Excellent

Julissa Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo traveled, felt very safe. Staff was super friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert Canh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 8 nights in Aug 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was larger then most place I've stayed in NY and everything was new and clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ellington

Liked: Cleanliness
Stayed 3 nights in Aug 2025