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Four Points Flex by Sheraton Newcastle

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Newcastle

Lounge
Reception
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪7 min walk‬
  • Place, Chinatown
    ‪8 min walk‬
  • Place, Northumbria University
    ‪10 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Efficient Double

Efficient Double | In-room safe, desk, blackout curtains, iron/ironing board

Efficient Double

9.0 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | In-room safe, desk, blackout curtains, iron/ironing board

Family Room

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Four Points Flex by Sheraton Newcastle

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, conference space and a 24-hour front desk are on-site.
Four Points Flex by Sheraton Newcastle offers 98 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch LED televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Four Points Flex by Sheraton Newcastle's great location. During your stay, you're just a quick walk from Bigg Market. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • Guests have great things to say about the location and the helpful staff
  • Steps from Bigg Market and Newcastle-upon-Tyne St. Nicholas' Cathedral
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 22 square feet (2 square metres) and includes conference space. Four Points Flex by Sheraton Newcastle also features multilingual staff, coffee/tea in common area, and a front desk safe.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 22 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13.95 for adults and from GBP 7.95 for children
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Sleeperz Newcastle

Newcastle Hotel Sleeperz

Newcastle Sleeperz

Newcastle Sleeperz Hotel

Sleeperz Hotel Newcastle

Sleeperz Newcastle

Sleeperz Newcastle Newcastle-upon-Tyne

Four Points Flex by Sheraton Newcastle Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 153 out of 278 reviews
Rating 8 - Good. 87 out of 278 reviews
Rating 6 - Okay. 25 out of 278 reviews
Rating 4 - Poor. 7 out of 278 reviews
Rating 2 - Terrible. 6 out of 278 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Daniel

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
No parking, rude staff, small rooms, poor breakfast. Overpriced.
Stayed 2 nights in Feb 2026

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Clean rooms, modern fittings, great staff
Stayed 2 nights in Feb 2026

8/10 Good

Mark

Liked: Cleanliness, staff & service
A comfortable room excellent staff very friendly and helpful
Stayed 3 nights in Feb 2026

10/10 Excellent

Cara

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant surprise: clean, comfortable, convenient, quiet, and with kind staff. As others note, the design of the shower cabin is not the best, and water does spray throughout the bathroom. Towels also fall too easily from the hooks. And the non-smoking policy might need additional enforcement.
Stayed 4 nights in Feb 2026

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff were outstanding. Location is fantastic, next to train station and short walking distance to both the city centre and Quayside
Stayed 2 nights in Jan 2026

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities
Great stay as always - friendly staff, good service and clean rooms
Stayed 3 nights in Jan 2026

2/10 Terrible

Martin

Business traveller
Disliked: Staff & service, amenities
I didn't sleep! The rooms face onto a main road or a train line. The rooms are like student let, very basic and noisy. I wont be back!
Stayed 1 night in Jan 2026

8/10 Good

Beth

Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff was very friendly and location was great.
Stayed 2 nights in Jan 2026

8/10 Good

Russell

Stayed 1 night in Jan 2026

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, amenities
Not terrible, not amazing
Stayed 1 night in Dec 2025

8/10 Good

Edward

Stayed 1 night in Jan 2026

2/10 Terrible

Rashmi

Disliked: Cleanliness, staff & service, amenities
Neglected
Stayed 1 night in Jan 2026

2/10 Terrible

Srikanth

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Nothing from Checkin to cleaning
Stayed 3 nights in Jan 2026

10/10 Excellent

Olivia

Stayed 2 nights in Dec 2025

8/10 Good

Noel

Stayed 1 night in Dec 2025

10/10 Excellent

Nathan

Stayed 1 night in Dec 2025

10/10 Excellent

courtney

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great room great value for money
Stayed 1 night in Dec 2025

10/10 Excellent

Mohanad

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Everything great!
Stayed 5 nights in Dec 2025

10/10 Excellent

Mohanad

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service
The room was fresh and looked new, I had a window looking on to Newcastle and the bed was comfortable, the hotel felt like a premier inn upgraded for a lower price. The staff were polite and helpful
Stayed 1 night in Dec 2025

10/10 Excellent

Dmitri

Stayed 1 night in Dec 2025

10/10 Excellent

Callum

Stayed 1 night in Dec 2025

8/10 Good

Derek

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, excellent location, comfortable bed, clean, secure. The shower was a bit small. We had a room with a double and 2 bunks. All of us over 6ft. For the price, no complaints
Stayed 2 nights in Dec 2025

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