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Leonardo Hotel Newcastle

4.0 star property
VIP Access

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Photo gallery for Leonardo Hotel Newcastle

Lobby lounge
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Property entrance
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Scotswood Road, Newcastle-upon-Tyne, England, NE1 4AD
  • Utilita Arena Newcastle
    ‪4 min walk‬
  • St. James' Park
    ‪13 min walk‬
  • Quayside
    ‪2 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Triple Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double and Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double and Single Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Double and Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double and Single Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior King Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior King Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Leonardo Hotel Newcastle Quayside

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very good, (1001)
The price is €65
for 1 room
includes taxes & fees
23 Jun - 24 Jun
Leonardo Hotel Newcastle Quayside

About this property

Leonardo Hotel Newcastle

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities.
Leonardo Hotel Newcastle offers 274 accommodations with coffee/tea makers and a hairdryer. Smart televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at Leonardo Hotel Newcastle gets high marks from our customers. During your stay, you're just a quick walk from Life Science Centre. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests have great things to say about the location and the breakfast
  • 12 minutes by foot from St. James' Park and a 3-minute drive from Quayside
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at the eco-certified Leonardo Hotel Newcastle. You'll have access to the health club at a partner property.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Bar and Grill – This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 14 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bar and Grill

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16 per person
  • Nearby parking fee: GBP 14.00 per night (984 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Jurys Inn Newcastle
Jurys Inn Newcastle Newcastle-upon-Tyne
Jurys Newcastle
Jurys Newcastle Newcastle-upon-Tyne
Newcastle Jurys
Newcastle Jurys Inn

Leonardo Hotel Newcastle Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 495 out of 1068 reviews
Rating 8 - Good. 300 out of 1068 reviews
Rating 6 - Okay. 147 out of 1068 reviews
Rating 4 - Poor. 87 out of 1068 reviews
Rating 2 - Terrible. 39 out of 1068 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Pretty good with unfortunate niggles

Pretty good overall. Breakfast especially good and room comfortable. Main downside was the bathroom which looked old and tatty especially the silicone sealant. Toilet constantly running. Sink tap constantly leaking from handle and occasionally making a loud vibrating noise which could also be heard coming from other rooms. Shower good though. But liquid soap and shampoo poor quality and nozzles don't screw properly into bottles and don't pump properly. No sound proofing against corridor noise (and there was plenty) and you had to make sure to push or pull the door behind you because it did not swing fully closed.
Stayed 2 nights in Mar 2025

6/10 Okay

David

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The Leonardo Hotel in Newcastle is disappointingly shabby, a far cry from the four-star luxury it claims to offer. Dust clings to surfaces like a stubborn guest, while the carpets—grubby and barely vacuumed—look as though they’ve not seen proper care in ages, leaving the whole place feeling worn and neglected. Assigning me a disabled room without asking felt like an oversight, only adding to the lackluster experience. A Premier Inn honestly provides a cleaner, more comfortable stay for less. Leonardo needs to invest in a serious deep clean and better upkeep to even approach the standard they advertise—until then, it’s a letdown worth skipping.
Stayed 2 nights in Mar 2025

2/10 Terrible

Leslie

Disliked: Property conditions & facilities
2nd weekend in a row without hit water
Stayed 1 night in Feb 2025

8/10 Good

Victoria

Stayed 1 night in Feb 2025

10/10 Excellent

Garry

Stayed 3 nights in Feb 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Gavin

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible experience

Shocking. Broken bed, threadbare carpet, rotten woodwork and no hot water for the whole stay. Staff tried and gave a discount but the whole experience was awful.
Stayed 1 night in Feb 2025

4/10 Poor

Paul

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Poor for a 4 star.

Rooms was very tired. Bathroom was old, no plug in the sink. Couldnt access the soap and due the the anti theft device. Hotel had no hot water throughout my stay so couldnt shower, it was freezing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First Class Customer Service!

Fantastic customer service! Brian went above and beyond the expected. Very friendly and informative. He made by partner's daughter beam with happiness with the sweet treats and his wonderful magic show! Yana on reception was also brilliant. They both deserve a special mention.
Stayed 2 nights in Feb 2025

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
poor lighting in the room also the shower was unusable as the pressure was so bad and wasnt hot enough
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good location for The arena

Great staff
Stayed 1 night in Feb 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An ideal place for an overnight, just a 10 minute walk from central station. Staff were amazing, very welcoming and chatty. Room was comfortable, with a great bed.
Stayed 1 night in Feb 2025

4/10 Poor

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in guy was a little abrupt. Beared guy. Woke.up on the morning with a busy day a head of us to have no water. Couldn't shower, brush teeth and toilet was struggling to flush. Rang reception to the same abrupt guy who was on check in to tell me that everyone was trying to shower at the same time and the pressure was down as the pump can't take every one showing at the same time. This is not acceptable in a large hotel . I felt dirty not been able.to shower and freshen up and to add insult the woman on reception told me I could maybe go to a one gym.or local swimming baths to shower 🤔 it had spoilt our valentines stay not been able to shower
Stayed 1 night in Feb 2025

6/10 Okay

Graeme

Disliked: Staff & service
Aparently its perfectly acceptable for allowing shouting along the corridors and music coming from rooms at 0100! The staff at reception where enjoying a conversation together I dont think they even seen what I looked like - simply bare minimum communication and gave me the room key. I should have booked the cheaper hotel up the road! The shower pressure certainly seen better days. I will not recommend here.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Stayed 4 nights in Jan 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheerleading competition

Great hotel, very welcoming. Beds were extremely comfy! Best pillows ive ever had in a hotel. Very clean, definately stayed in worse hotels over the years. Would 100% return.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Mukesh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Gavin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brian at front desk was fantastic
Stayed 1 night in Feb 2025

4/10 Poor

Lola

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hasnt been updated in 20 plus years, shower was pathetic and wouldnt wash a frog, still has a shower curtain / bath! Was booked to stay again, as hard to get two separate beds, but cancelled to stay elsewhere at a higher cost!
Stayed 1 night in Feb 2025

8/10 Good

Jacqui W

Stayed 2 nights in Jan 2025

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