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The Sakala Resort Bali

5.0 star property
VIP Access

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Photo gallery for The Sakala Resort Bali

2 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers
Property video
Two Bedroom Pool Villa | 2 bedrooms, premium bedding, down duvets, pillow-top beds
Beach bar
2 outdoor pools, open 6:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Housekeeping
  • Parking included

Explore the area

View in a map
Jalan Pratama 95, Tanjung Benoa, Nusa Dua, Bali, 80363
  • Tanjung Benoa Beach
    ‪5 min walk‬
  • Nusa Dua Beach
    ‪7 min drive‬
  • Jimbaran Beach
    ‪14 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Pool Access Suite

Deluxe Pool Access Suite | 2 bedrooms, premium bedding, down duvets, pillow-top beds

Deluxe Pool Access Suite

8.0 out of 10
Very good
(1 review)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Two Bedroom Pool Villa

Two Bedroom Pool Villa | Living area | 42-inch LED TV with satellite channels, toys

Two Bedroom Pool Villa

10.0 out of 10
Exceptional
(2 reviews)
  • 287 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Lower Ground Room - No View

Lower Ground Room - No View | 2 bedrooms, premium bedding, down duvets, pillow-top beds

Lower Ground Room - No View

  • 54 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Large Single Bed

View all photos for Deluxe Pool View Suite

Deluxe Pool View Suite | Terrace/patio

Deluxe Pool View Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

2 bedrooms, premium bedding, down duvets, pillow-top beds

Family Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Family Suite, 2 Bedrooms, Balcony, Pool View

Family Suite, 2 Bedrooms, Balcony, Pool View | 2 bedrooms, premium bedding, down duvets, pillow-top beds

Family Suite, 2 Bedrooms, Balcony, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Large Single Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Suite

2 bedrooms, premium bedding, down duvets, pillow-top beds

Deluxe Suite

7.0 out of 10
Good
(4 reviews)
  • 63 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Suite With Pool Access

2 bedrooms, premium bedding, down duvets, pillow-top beds

Deluxe Suite With Pool Access

  • Sleeps 2

View all photos for Two Bedroom Family Suite

2 bedrooms, premium bedding, down duvets, pillow-top beds

Two Bedroom Family Suite

  • Sleeps 4

View all photos for Two Bedroom Pool Villas

2 bedrooms, premium bedding, down duvets, pillow-top beds

Two Bedroom Pool Villas

  • Sleeps 4

View all photos for Two-Bedroom Suite With Pool View

2 bedrooms, premium bedding, down duvets, pillow-top beds

Two-Bedroom Suite With Pool View

  • Sleeps 4

View all photos for Deluxe Suite

2 bedrooms, premium bedding, down duvets, pillow-top beds

Deluxe Suite

  • Sleeps 2

View all photos for Deluxe Suite With Pool View

2 bedrooms, premium bedding, down duvets, pillow-top beds

Deluxe Suite With Pool View

  • Sleeps 2

View all photos for Lower Ground Room With No View

2 bedrooms, premium bedding, down duvets, pillow-top beds

Lower Ground Room With No View

  • Sleeps 2

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About this property

The Sakala Resort Bali

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at The Sakala Resort Bali's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Change of towels is available on request
The Sakala Resort Bali offers 261 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 42-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

Children aged under 5 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Sakala Resort Bali. During your stay, you're just a quick walk from Tanjung Benoa Beach. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine with a beachfront location at Sakala Beach Club, one of the property's 3 restaurants and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with reflexology, body scrubs or Thai massages at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, yoga classes and bicycles to rent
  • 7 minutes by car from Bali National Golf Club and 11 minutes from Samuh Beach
  • Free shopping centre and local-area shuttle service
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. At The Sakala Resort Bali, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a complimentary children's club, a children's pool and a health club. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Nusa Dua resort.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Sakala Beach Club – This beachfront restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
The Restaurant – Overlooking the garden, this buffet restaurant specialises in local and international cuisine and only serves breakfast. Open daily.
The Terrace – Overlooking the garden, this theme restaurant specialises in Indonesian cuisine and only serves dinner. Reservations are required. Open selected days.
Pool Bar – This poolside bar specialises in international cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Pizza & Beach Bar – This beachfront theme restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 5 kilometres
  • Free shopping centre shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 300,000 for adults and IDR 150,000 for children
  • 2 beach bars
  • 2 swim-up bars
  • 3 restaurants
  • 4 bars/lounges
  • Couples/private dining

Restaurants on site

  • Pizza & Beach Bar
  • Pool Bar
  • Sakala Beach Club
  • The Restaurant
  • The Terrace

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free beach club
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool (guest access)

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Pool gate
  • Pool toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (6,458 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free beach cabanas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property collects a IDR 500,000 deposit per night, per room. The listed general deposit is the maximum amount collected per stay.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Sakala Resort Bali

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 500000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 300000 for adults and from IDR 150000 for children
  • Airport shuttle fee: IDR 465000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: IDR 465000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Sakala Resort Bali offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chedi Sakala
Chedi Sakala Hotel
Chedi Sakala Hotel Nusa Dua
Chedi Sakala Nusa Dua
Sakala Chedi
Mantra Sakala Resort Beach Club Bali Nusa Dua
Sakala Resort Bali Nusa Dua
Mantra Sakala Beach Club Bali Nusa Dua
Mantra Sakala Beach Club Bali
Sakala Resort Bali
Sakala Bali Nusa Dua
Sakala Bali
Sakala Resort Bali All Suites Nusa Dua
Sakala Resort Bali All Suites
Sakala Bali All Suites Nusa Dua
Sakala Bali All Suites
Mantra Sakala Resort Beach Club Bali
The Sakala Resort Bali All Suites

The Sakala Resort Bali Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 255 out of 543 reviews
Rating 8 - Good. 170 out of 543 reviews
Rating 6 - Okay. 65 out of 543 reviews
Rating 4 - Poor. 28 out of 543 reviews
Rating 2 - Terrible. 25 out of 543 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ghamdan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great and clean place
Stayed 1 night in Jun 2025

10/10 Excellent

Jordan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had the best holiday at Sakala the resort was amazing as were the staff. Nothing was to hard a request for experience manager Demmy. I also had two lovely spa treatments which were lush
Stayed 7 nights in May 2025

4/10 Poor

Pratik

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The location and vicinity to beach was awesome. However we found glass in morning breakfast and also got food poisoning from it. When complained about it they just nodded along and definitely took precautions. but didnt refund even our breakfast fees or provide any other complimentary service.
Stayed 2 nights in May 2025

8/10 Good

Jukka

Travelled with family
Liked: Cleanliness, staff & service

Sakala review

We stayed at Sakala for 6 nights. We reserved a room with view to pool. That was on the 5th floor and we had to walk endless hallways to reach our room. In this hotel I advice to choose access to pool -room, because the pool area is wonderful. The Sakala resort area was very big, and to go to Sakala beach club you need to cross a very busy road. There is hotel personnel to quide you over, but good to know before choosing where to stay. Breakfast was good, but to get coffee from the barista area it took so long that the coffee was cold when served. Also the breakfast room was so huge and diveded into three different areas, so picking toast, omelets, fruits, juice and what ever you wanted to have took many steps and many minutes. Personnel were very polite, and it was easy to get lunch or beveridges from different bars in the resort. Rooms were a bit gloomy with dark floor materials and as the rooms were all very big, they also were chilly. Also Sakala is situated in quite remote area, so there were not many nice places outside Sakala to go for dinner or to do some shopping.
Stayed 5 nights in May 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Butch

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff were amazing...location of the hotel was unsatisfactory at best for travelers who want to explore or check out beautiful beaches. If you're a family just wanting pool time then this is a great pick. Massages, restaurants, and shopping are all a 10 minute walk away...the view from the pool was amazing but once you reach the beach you quickly realize there is nowhere to wonder. This is a jetstar airline hotel for pilots and stewardesses so a one night stay is perfect for that crowd. Overall, after 5 days we feel very relaxed but missed out on beautiful views and amazing beaches.
Stayed 5 nights in Mar 2025

8/10 Good

Yvonne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the resort is very clean and the beds are extremely comfortable with good sturdy pillows, enabling us to have a good sleep every night. Staff are also friendly and welcoming, kudos to Yani and team for always checking in on us. Our children practically had the whole pool to themselves every morning. Breakfast was okay and of a decent spread, though the taste and quality could be improved on. For shopping and dining options, there aren't much in the hood, so we took a Grab ride daily to look for more activities further down the street/ nearer to the city centre.
Stayed 3 nights in Mar 2025

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Resort
Stayed 5 nights in Mar 2025

10/10 Excellent

Ramon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay at the Sakala

he facilities were clean and the rooms were spacious and comfortable. The rooms were cleaned daily, and the mineral water bottles were replaced daily. The breakfast was fantastic with lots of choice in a pleasant atmosphere. The only negative is a meal served to my friend at the beach club restaurant, he did not like it. However, this experience was made up for later when we ate at the Indonesian restaurant, the food was excellent, but the best thing was Rini's service, with her kindness and sense of humor. Rini made our experience extraordinary.
Indonesian Restaurant at the Sakala
Stayed 3 nights in Feb 2025

8/10 Good

Suzanne, Abbotsford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with beach club. Terrace is a great restaurant and we were the only ones there. Great service.
Stayed 3 nights in Feb 2025

10/10 Excellent

Corrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow this Resort & the staff were absolutely AMAZING!! Our holiday at Sakala for my 40th birthday will be one we'll both fondly remember for a long time to come ❤ Every staff member we encountered was kind & helpful, they bent over backwards to create a beautiful stay for us both. We'd especially like to Thank Demmy & his breaky team, Novan, Wiri & his team & Ditya with the awesome barstaff! We met some really cool people who were staying there aswell and had the best neighbours ever!! 😀 Definitely recommend. See you all soon
Stayed 7 nights in Feb 2025

10/10 Excellent

George

Stayed 5 nights in Jan 2025

10/10 Excellent

Eleonora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so friendly and accommodating. They were so good with our kids and engaging. Demmy and Tiua at breakfast so lovely. Loved the egg station chef Kuma who remembered my order of my omelette every morning. The two bedroom suite was cleaned beautifully and so big and comfortable to stay in. Definitely recommend this resort.
Stayed 10 nights in Dec 2024

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the 2 bedroom villa for our trip to Bali, the apartment was huge, very well maintained and had everything we needed and more, it came with a butler, ours was Yudi, he was fantastic, everything we needed he sorted immediately, he would WhatsApp us restaurant suggestions, tours and what was happening in the resort, we really couldn't have asked for more from him. This place is an ideal relaxation destination, was a couple hours from all the hustle and bustle of Bali but that suited us and taxis were so cheap it didn't matter. Would highly recommend this resort!

10/10 Excellent

Arpita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ambience
Stayed 2 nights in Oct 2024

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Chloe

Liked: Room comfort
Disliked: Cleanliness

Not quite 5*.

Personally I don’t feel this is the 5* resort that it advertised. We actually got Bali belly from eating at the beach club restaurant here and it never seemed to be addressed. We had an awful room to begin with that smelt like mold and the room was so cold but you couldn’t turn the AC off. I complained and so they did come to find us to move us to another room, but I just feel that the rooms aren’t the clean standard that you would find in Europe. There isn’t much around this hotel, and you have to book the shuttle bus in advance which sort of defeats the object of hopping over to the beach.
Stayed 4 nights in Sep 2024

8/10 Good

Ajinkya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Karmen

Stayed 6 nights in Aug 2024

8/10 Good

Mark, Brackley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, relaxing and a place to come if you want to escape the hustle and bustle. Food is excellent and the property is well maintained. The manager is approachable and ensures to provide guests with a great experience here. Thank you for our stay.
Stayed 2 nights in Aug 2024

8/10 Good

Johanan

Travelled with family
Liked: Staff & service, amenities
It was a lovely place to stay, loved the pool. Showers had grime in corners and needs proper cleaning. Kettle was leaking out and the replacement was the same. No proper bar fridge/fridge, thus was not able to store medication that needed to be kept in a fridge. Staff were friendly and helpful. Breakfast was great with plenty of choices and resonable price.
Stayed 7 nights in Jul 2024

10/10 Excellent

Kristy Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sakala Resort, what a beauty! Stunning rooms, stunning hotel! A special thanks to Demmy and his team, I celebrated my Birthday whilst staying at Sakala last week and wow! A special Birthday breakfast with singing staff, a cake with candles and the most amazing food. Come home later that evening to Happy Birthday written on our bed in Banana leaf and red roses, absolutely stunning! Demmy and his team made our stay spectacular and we cannot thank them enough. Bali truly is beautiful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Tomoyuki, San Diego

Travelled with family
Disliked: Cleanliness, staff & service
The good things 1. The room of the hotel was clean and good. 2. There is a shuttle bus to the Bali collection shopping. The bad things: 1. The water of the swimming pool was so dirty and we could not swim. 2. The stuff members at the check-in counter didn’t explain about things in the hotel. 3. The staff members didn’t have enough hospitality attitude toward the guests.
Stayed 2 nights in Aug 2024

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort staff was amazing and the breakfast had a great selection of both western style and Indonesian dishes.
Stayed 8 nights in Jul 2024