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MainStay Suites Omaha Old Mill

2.5 star property

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Photo gallery for MainStay Suites Omaha Old Mill

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains
Suite, 2 Double Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains
Exterior
Lobby
Gym

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Parking included
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

View in a map
360 S 108th Ave, Omaha, NE, 68154
  • Westroads Mall
    ‪2 min drive‬
  • University of Nebraska-Omaha
    ‪8 min drive‬
  • Baxter Arena
    ‪10 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪23 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(54 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Wyndham Omaha / West Dodge

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.3 out of 5, 1,738 reviews
The price is €49
includes taxes & fees
14 Sept - 15 Sept
Wyndham Omaha / West Dodge

About this property

MainStay Suites Omaha Old Mill

Hotel in Omaha with 24-hour fitness centre and 24-hour business centre
A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
MainStay Suites Omaha Old Mill offers 130 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Omaha Old Mill. During your stay, you'll be close to Topgolf. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 4-minute drive from OPPD Arboretum and a few minutes from Miracle Hill Golf & Tennis Center
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at MainStay Suites Omaha Old Mill. Self parking is free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hawthorn Suites Omaha Old Mill
Hawthorn Suites Wyndham Old Mill
Hawthorn Suites Wyndham Old Mill Aparthotel
Hawthorn Suites Wyndham Old Mill Aparthotel Omaha
Hawthorn Suites Wyndham Omaha Old Mill
Hawthorn Suites Wyndham Omaha Old Mill Aparthotel
Hawthorn Suites Wyndham Omaha Old Mill Hotel
Hawthorn Suites Wyndham Old Mill Hotel
MainStay Suites Omaha Old Mill Hotel
MainStay Suites Omaha Old Mill Omaha
MainStay Suites Omaha Old Mill Hotel Omaha
Hawthorn Suites by Wyndham Omaha / Old Mill

MainStay Suites Omaha Old Mill Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 364 out of 1001 reviews
Rating 8 - Good. 334 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 77 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ace

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice.
Stayed 5 nights in May 2025

2/10 Terrible

Erin

Disliked: Cleanliness, property conditions & facilities
We had a reservation for 2 days. Check-in was fine. Walked into the room and the smell was absolutely horrible. We could not stand to be in the room so we cancelled our stay for the second night. We were just going to tough it out and stay the first night but after an hour we all felt sick and left, had to find a new hotel to stay at. The manager said we wouldn’t be charged for the second night. Looked at my bank account and of course we were charged for both nights…and I have yet to receive a call back from their manager.
Stayed 1 night in May 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

It was a spacious kitchenette and the staff was the friendliest
Stayed 1 night in May 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

8/10 Good

Abbey

Stayed 1 night in May 2025

6/10 Okay

APRIL

Stayed 3 nights in Mar 2025

2/10 Terrible

Sara

Disliked: Cleanliness, property conditions & facilities
Room was not only not clean when we got to our but had been absolutely trashed. Front desk said they had 2 singles that they would give us at a discount. We said we'd take them for the price of the 1 double room we had booked. They then found an available double room. We had also paid online and they charged our card again at check in.
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Ace

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

It was Amazing. I'm going to stay again!
Stayed 1 night in May 2025

6/10 Okay

Denise

Business traveller
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Signage in hallways could be improved but otherwise very good
Stayed 1 night in May 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. Nothing above the board of course but just a general great experience
Stayed 1 night in May 2025

10/10 Excellent

Pankaj

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the property during Berkshire annual meeting. It is clean, friendly staff. We had a comfortable stay and it was good value for money during a busy time. Not much to do around the area.
Stayed 2 nights in May 2025

2/10 Terrible

Chelsea

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

It literally smells terrible

The room itself was clean and the bed fairly comfy but the building rinks of cigarette smoke during the day and weed at night.
Stayed 1 night in May 2025

6/10 Okay

Benjamin

Stayed 5 nights in Mar 2025

6/10 Okay

Daniel

Liked: Staff & service
Smelled like smoke on the first floor
Stayed 4 nights in Apr 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in May 2025

8/10 Good

Eric

Stayed 2 nights in May 2025

4/10 Poor

Brandi

Travelled with family
Disliked: Cleanliness, amenities
This was one of the dirtiest hotels I’ve stayed in. I tried to get ahold of Expedia to change immediately upon arrival but to no avail. The interior smelled of cigarettes, the halls, property and room were dirty and old. Bathroom floor and kitchen floor was sticky and dirty. Towels had hairballs. Walls were paper thin and dogs barking til 11 at night. Would never recommend nor stay here again.
Stayed 2 nights in May 2025

2/10 Terrible

Denis

Disliked: Cleanliness, staff & service
Worst place we have ever stayed. Large dog barking all night in the room above us. No owner around. Strong smell of smoke and weed. Toilet seat broke. Drain plugged. We checked out early and slept elsewhere. Brutal to pay 571.00 for this place.
Stayed 2 nights in May 2025

4/10 Poor

Jayb

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Jackquline

Stayed 4 nights in Apr 2025

10/10 Excellent

John

Stayed 14 nights in Apr 2025

6/10 Okay

Mason

Stayed 1 night in Apr 2025

2/10 Terrible

Colson

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST STAY EVER! Firstly, it is NOT smoke-free. Everything reeked of cigarettes & stale smoke; my wife & I were coughing our lungs out. Secondly, the customer service was appalling. We were treated very poorly by staff members - Jacob was rude & had zero customer service/social skills. Thirdly, we got ZERO sleep! The room above us was incredibly loud all night long - they were stomping loudly, banging on walls, & moving furniture around. I called the front desk multiple times but nothing put an end to this person’s behavior. Our night was completely disrupted & ruined. I went back to the front desk at 7am to talk with the assistant manager, Victoria, but she did not empathize/apologize about the incidents. Instead, she proceeded to argue & defend the behaviour of this individual. I have never been treated so disrespectfully by hotel staff who dismissed all of my concerns/complaints & made no effort to resolve the issues. We checked out the next day & demanded a full refund of our stay. We were told the manager would call us about this but no one did. On a follow-up call, Jacob put me on hold for 10 minutes & forgot to pickup the phone. Eventually, the ‘new general manager’ picked up & assured me they would be in touch - unsurprisingly no one has contacted me. I gave them ample time to make this right but every opportunity was wasted due to incompetence & impassivity. I still believe we deserve to be refunded, but until then this review will remain. [Full review on Google]