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Comfort Inn Ottawa West Kanata

Property class: 2.5

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Photo gallery for Comfort Inn Ottawa West Kanata

Premium bedding, pillow-top beds, individually decorated
Premium bedding, pillow-top beds, individually decorated
Free daily buffet breakfast
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
222 Hearst Way, Ottawa, ON, K2L3A2
  • Place, Kanata Leisure Centre and Wave Pool
    ‪8 min walk‬
  • Place, Kanata Centrum Shopping Centre
    ‪2 min drive‬
  • Place, Bell Sensplex
    ‪4 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for 2 Double Beds, No Smoking,

Premium bedding, pillow-top beds, individually decorated

2 Double Beds, No Smoking,

  • Sleeps 4

View all photos for 2 Double Beds, Nonsmoking

Premium bedding, pillow-top beds, individually decorated

2 Double Beds, Nonsmoking

  • Sleeps 4

View all photos for Room, 2 Double Beds, Non Smoking (2nd Floor)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Double Beds, Non Smoking (2nd Floor)

8.2 out of 10
Very good
(43 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 king bed Non-Smoking (2nd floor)

Premium bedding, pillow-top beds, individually decorated

Room, 1 king bed Non-Smoking (2nd floor)

  • Sleeps 2

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • Sleeps 2

View all photos for Room, 2 Double Beds, Non Smoking (2nd Floor)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Double Beds, Non Smoking (2nd Floor)

  • Sleeps 4

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4

View all photos for Room, 1 King Bed, Non Smoking (2nd Floor)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (2nd Floor)

  • Sleeps 2

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • Sleeps 2

View all photos for Room, 2 Queen beds Non-Smoking (2nd floor)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen beds Non-Smoking (2nd floor)

  • Sleeps 4

View all photos for Room, 1 King Bed, Non Smoking (2nd Floor)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (2nd Floor)

9.0 out of 10
Wonderful
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.6 out of 10
Excellent
(29 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 king bed Non-Smoking (2nd floor)

Premium bedding, pillow-top beds, individually decorated

Room, 1 king bed Non-Smoking (2nd floor)

8.6 out of 10
Excellent
(16 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen beds Non-Smoking (2nd floor)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen beds Non-Smoking (2nd floor)

8.6 out of 10
Excellent
(23 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.6 out of 10
Excellent
(10 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed, Nonsmoking

Premium bedding, pillow-top beds, individually decorated

1 King Bed, Nonsmoking

  • Sleeps 2

View all photos for 1 King Bed, Nonsmoking, Upgrade

Premium bedding, pillow-top beds, individually decorated

1 King Bed, Nonsmoking, Upgrade

  • Sleeps 2

View all photos for 2 Queen Beds, Nonsmoking

Premium bedding, pillow-top beds, individually decorated

2 Queen Beds, Nonsmoking

  • Sleeps 4

View all photos for 2 Queen Beds, Nonsmoking, Upgrade

Premium bedding, pillow-top beds, individually decorated

2 Queen Beds, Nonsmoking, Upgrade

  • Sleeps 4

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Exterior
GLō Best Western Kanata Ottawa West
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  • Parking included
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4.3 out of 5, Excellent, 1,003 reviews
The price is €119
includes taxes & fees
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About this property

Comfort Inn Ottawa West Kanata

This smoke-free hotel features a fitness centre, a 24-hour business centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Comfort Inn Ottawa West Kanata. During your stay, you're just a quick walk from Kanata Leisure Centre and Wave Pool. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes on foot from Kanata Leisure Centre and Wave Pool and a 3-minute drive from Kanata Centrum Shopping Centre
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 377 square feet (35 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Ottawa West Kanata. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 377 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Comfort Inn Ottawa West Kanata Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 526 out of 1121 reviews
Rating 8 - Good. 358 out of 1121 reviews
Rating 6 - Okay. 129 out of 1121 reviews
Rating 4 - Poor. 61 out of 1121 reviews
Rating 2 - Terrible. 47 out of 1121 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff great place to stay
Stayed 2 nights in Jan 2026

2/10 Terrible

Roberta

Stayed 1 night in Jan 2026

10/10 Excellent

Muriel

Stayed 1 night in Jan 2026

8/10 Good

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, room sas clean and shuttle to the CTC was outstanding
Stayed 1 night in Jan 2026

6/10 Okay

Kevin

Travelled with group
Liked: Cleanliness
Room conditions were average at best. Staff was friendly and courteous.
Stayed 1 night in Jan 2026

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. It was nice to see a mini fridge and microwave in the room. The hotel was close to a number of places we wanted to go. The beds were comfortable and the breakfast buffet was a welcomed touch. It was nice to have something to eat before we headed back home in the morning.
Stayed 1 night in Jan 2026

8/10 Good

John

Travelled with family
Liked: Cleanliness
It was good
Stayed 1 night in Jan 2026

8/10 Good

Adele

Stayed 1 night in Jan 2026

6/10 Okay

Cindy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
The rooms were very clean but beds were not comfortable, noisy hallways at 1:00 am, wmployees shovelling outside our rooms very early in the mornings. Also heaters in rooms sounded like a motor starting through the night. Waking us up each time it kicked in.
Stayed 1 night in Jan 2026

6/10 Okay

Randy

Liked: Cleanliness, staff & service
Room spacious and clean. Friendly staff and easy check in. Hockey families had kids running and noisy in hallways until midnight while parents gathered in breakfast room. Breakfast area small and could not accommodate the sold out hotel. Kids everywhere. 2 floors, no elevator so if mobility issues, clarify ground level at reservation time. For convenience to the Arena, I would consider staying again and hope it isn’t a tournament weekend.
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
We need money pillows and the desk personal was very pleasant and provided them. Breakfast was great
Stayed 1 night in Jan 2026

8/10 Good

Richard

Stayed 2 nights in Jan 2026

6/10 Okay

Ronald

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
You’ll get what you pay for. Old hotel, the room cleaner woke us up, which she thought that we already checked out. Should have checked that from the front desk before waking us up. Breakfast area is so tight food is just okay.
Stayed 2 nights in Jan 2026

6/10 Okay

dale

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
long check in do to concert . breakfast had lots of choice room where hot a/c dials did not work the greatest
Stayed 1 night in Jan 2026

6/10 Okay

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in process took about 3 minutes after waiting in line for 40 minutes. Way too long. The room was nice and was clean but was a pet friendly room and I had an allergy attack after spending 10 minutes in the room. The hotel was unable to switch rooms as they were fully booked so I checked out. Not a great overall experience.
Stayed 1 night in Jan 2026

10/10 Excellent

james, hawkesbury

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean quiet room and pleasant front desk staff at checkin
Stayed 1 night in Jan 2026

8/10 Good

Shelley

Stayed 1 night in Jan 2026

10/10 Excellent

roy

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice place
Stayed 1 night in Dec 2025

10/10 Excellent

Jo-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk manager checked us in. He was very thorough and nice!
Stayed 1 night in Jan 2026

6/10 Okay

Ryan

Stayed 4 nights in Dec 2025

10/10 Excellent

Kevin, High River

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable and clean. Included breakfast was good as well. Older facility but everything seems to be well maintained.
Stayed 2 nights in Dec 2025

8/10 Good

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean and warm. Unfortunately the drains in the sink and bath tub were very slow to drain down. Otherwise the room was good
Stayed 1 night in Jan 2026

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