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Comfort Inn Ottawa West Kanata

2.5 star property

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Photo gallery for Comfort Inn Ottawa West Kanata

1 bedroom, premium bedding, pillow-top beds, individually decorated
Exterior
1 bedroom, premium bedding, pillow-top beds, individually decorated
1 bedroom, premium bedding, pillow-top beds, individually decorated
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included
  • Gym

Explore the area

Map
222 Hearst Way, Ottawa, ON, K2L3A2
  • Kanata Centrum Shopping Centre
    ‪2 min drive‬
  • Canadian Tire Centre
    ‪2 min drive‬
  • Tanger Outlets
    ‪4 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 king bed Non-Smoking (2nd floor)

1 bedroom, premium bedding, pillow-top beds, individually decorated

Room, 1 king bed Non-Smoking (2nd floor)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

1 bedroom, premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (2nd Floor)

1 bedroom, premium bedding, pillow-top beds, individually decorated

Room, 2 Double Beds, Non Smoking (2nd Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen beds Non-Smoking (2nd floor)

1 bedroom, premium bedding, pillow-top beds, individually decorated

Room, 2 Queen beds Non-Smoking (2nd floor)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (2nd Floor)

1 bedroom, premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (2nd Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Pet Friendly)

1 bedroom, premium bedding, pillow-top beds, individually decorated

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

1 bedroom, premium bedding, pillow-top beds, individually decorated

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Ottawa West Kanata

Eco-certified hotel with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Comfort Inn Ottawa West Kanata. During your stay, you'll be within walking distance of Landmark Cinemas Kanata. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Kanata Centrum Shopping Centre and a few minutes from Bell Sensplex
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Comfort Inn Ottawa West Kanata. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Comfort Inn Ottawa West Kanata Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 491 out of 1011 reviews
Rating 8 - Good. 329 out of 1011 reviews
Rating 6 - Okay. 104 out of 1011 reviews
Rating 4 - Poor. 51 out of 1011 reviews
Rating 2 - Terrible. 36 out of 1011 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and friendly staff good location

Excellent service
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Good clean rooms, pillows were small and bed a bit hard but overall a good stay and breakfast was good
Stayed 1 night in Mar 2025

6/10 Okay

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am merely suggesting that you review what is really required in an accessible room. The toilet paper was hung out of reach of the toilet. Its hard enough to get up and down off the throne without having to do it twice over just to reach the TP. Automatic doors at hotel entrance but not on the internal door leading to hall where accessible room was. No handle bars for support at toilet or in shower. Shower should have a seat or stainless steel chair to be truly accessible. The doors were wide enough for my walker but not sure they are wide enough for a persons wheelchair. Not being critical - just trying to help. When i get my hip surgery I wont need that level of service again. Just what i see.
Stayed 3 nights in Feb 2025

10/10 Excellent

Reginald G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly Surprised

We were in town for a hockey game. Front desk/reception was stellar. Room was clean and quiet as well as comfortable. I would definitely stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service
Fitness room was missing weights and had broken equipment. There was no way to let the clerk know we were waiting at the desk. She was lovely once I got her attention.
Stayed 1 night in Feb 2025

4/10 Poor

ethan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The bad: Bedside outlets not functional, A/C unit leaking. Bedside lights heavy flickering. Mini fridge makes a horrible high pitched sound, figured out how to turn it off and finally had quiet. Bed was awful. The good: Room was clean and organized, bathroom was great. Location is awesome if you're visiting for an Ottawa Senators game (10 mins from arena). Lots of available parking. This place is good if you're not expecting a lot, it is the cheapest option for a reason. If you want a real hotel experience pay the extra 40-60 a night. Staff who I spoke to during check in/out seemed very nice.
Stayed 2 nights in Feb 2025

8/10 Good

Kaylyn

Stayed 1 night in Feb 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the fact it was close to where i was visiting. CTC Place. I was there to sleep, had a breakfast then was on my way. Quite enjoyable.
Stayed 1 night in Feb 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff bent over backwards to help. They were courteous and professional. The hotel is very conveniently located for many sports activities, cross-country skiing in our case.
Stayed 2 nights in Feb 2025

6/10 Okay

Smita

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Katherine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, not far from Canadian Tire Centre if you're looking to catch a Sens game or concert. Hot breakfast included, which is a nice bonus as a traveller. Clean hotel, helpful staff. Would definitely consider another stay here.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Feb 2025

8/10 Good

Bill

Liked: Staff & service
Good value but breakfast area too small and noise from hall and neighbouring rooms was excessive
Stayed 2 nights in Feb 2025

6/10 Okay

Ginalyn

Travelled with family
No comment
Stayed 1 night in Feb 2025

8/10 Good

Naomi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Convenient stay

It was overall good. We staydd at this hotel based on the general distance to the hockey arena for my son's hickey tournament. There are restaurants and other ammenities less than 10 mins away with a gorcerystore and restaurants within a 5 minute walk. It had a fairly decent complimentary breakfast. The only negative points are no pool and no elevator.
Stayed 2 nights in Feb 2025

2/10 Terrible

Eric

Stayed 1 night in Feb 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service
the heater in the room was very loud and was hard to get a full night of sleep as it would come on every half hour and wake me up.
Stayed 1 night in Feb 2025

10/10 Excellent

John, Pierrefonds

Stayed 2 nights in Feb 2025

8/10 Good

Michael

Stayed 6 nights in Feb 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to lots of restaurant
Stayed 3 nights in Feb 2025

8/10 Good

Xiaojian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a weekend stay. Close to the CT center for a Senators game.
Stayed 1 night in Feb 2025

4/10 Poor

Marc

Travelled with family
Host were very courteous, and helpful. The property is lacking in parking, the breakfast area is too small and can not keep up with replenishing the food, especially on the weekends. Noisy neighbours slamming door in the morning.
Stayed 1 night in Jan 2025