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Vivence Suites Hotel Palmas

3.5 star property

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Photo gallery for Vivence Suites Hotel Palmas

Premium Suite | Minibar, desk, blackout curtains, soundproofing
Minibar, desk, blackout curtains, soundproofing
Minibar, desk, blackout curtains, soundproofing
Fitness facility
Premium Suite (Twin) | Minibar, desk, blackout curtains, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Lot13 Q.201 Sul Avenida Joaquim Teotonio, Palmas, Tocantins, 77001-036
  • Place, Shopping Palmas Mall
    ‪7 min walk‬
  • Place, Sunflower Square
    ‪9 min walk‬
  • Place, Espaco Cultural de Palmas
    ‪10 min walk‬
  • Airport, Palmas (PMW-Brigadeiro Lysias Rodrigues)
    ‪20 min drive‬

Room options

Deluxe Suite

8.2 out of 10
Very good
(16 reviews)
  • Partial lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Premium Suite

Premium Suite | Minibar, desk, blackout curtains, soundproofing

Premium Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Partial lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Premium Suite (Twin)

Premium Suite (Twin) | Minibar, desk, blackout curtains, soundproofing

Premium Suite (Twin)

10.0 out of 10
Exceptional
(1 review)
  • Partial lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Deluxe Suite (Twin)

Deluxe Suite (Twin) | Minibar, desk, blackout curtains, soundproofing

Deluxe Suite (Twin)

8.0 out of 10
Very good
(1 review)
  • Partial lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

Triple Premium Suite

  • Partial lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

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includes taxes & fees
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About this property

Vivence Suites Hotel Palmas

This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna and 24-hour room service.
Vivence Suites Hotel Palmas offers 51 air-conditioned accommodations with minibars and a hairdryer. 32-inch Smart televisions come with Netflix. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the overall property condition at Vivence Suites Hotel Palmas. During your stay, you're just a quick walk from Shopping Palmas Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and 6 meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Shopping Palmas Mall and Sunflower Square
  • Cats and dogs welcome for a fee (restrictions apply)
Vivence Suites Hotel Palmas offers its guests an outdoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and 6 meeting rooms are available. The business-friendly Vivence Suites Hotel Palmas also features tour/ticket assistance, a garden, and concierge services. Self parking is free.

This 3.5-star Palmas hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
Vivence Suites Hotel Palmas has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • Lift

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV
  • Netflix

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 70 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 70 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Vivence Suites Hotel
Vivence Suites Palmas
Vivence Suites
Vivence Suites Palmas Palmas
Vivence Suites Hotel Palmas Hotel
Vivence Suites Hotel Palmas Palmas
Vivence Suites Hotel Palmas Hotel Palmas

Vivence Suites Hotel Palmas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 144 out of 277 reviews
Rating 8 - Good. 70 out of 277 reviews
Rating 6 - Okay. 39 out of 277 reviews
Rating 4 - Poor. 12 out of 277 reviews
Rating 2 - Terrible. 12 out of 277 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Diogo Edilton, MITCHAM

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
I asked for clean towels and was told the hotel ran out. Some of the food at the breakfast table was off. Check-in took almost 45 minutes.
Stayed 3 nights in Sep 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place
Stayed 2 nights in Aug 2025

10/10 Excellent

Diego

Stayed 1 night in Jul 2025

10/10 Excellent

Diego

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Richard, Raleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, spacious room, wonderful breakfast, very convenient to most attractions. Will definitely stay here again. Only issue is parking for pickup trucks. A little tight but easily manageable.
Stayed 5 nights in Apr 2025

10/10 Excellent

Dario

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good Breakfast, free parking
Stayed 2 nights in Feb 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

james

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dirty sheets, dirty towels, broken a/c, bites from the mattress. Awful hotel.
Stayed 1 night in Sep 2022

8/10 Good

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia

Quarto limpo, ótimo atendimento e as dependências do hotel muito boas também. Porém, deveriam ter regras sobre o uso de caixas de som na piscina. Havia um grupo extremamente barulhento com uma caixa de som enorme na piscina.
Stayed 1 night in Jul 2022

8/10 Good

Arthur

Stayed 2 nights in May 2022

4/10 Poor

Verified traveller

Disliked: Room comfort

Bad

We were given a second floor apt looking over to a open air night club, unable to sleep till 3-4 am . Beds only had a sheet to cover, No blankets. 1 pillow. Bathroom no shampoo or conditioner, only bar soap. Definitely far from decent. Not to mention that we had reserved a more expensive room…
Stayed 1 night in Mar 2022

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room wit space

Stayed 4 nights in Oct 2021

10/10 Excellent

Gessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Very convenient location; clean; excellent breakfast, view and costumer service!
Stayed 2 nights in Oct 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stop

Easy access hotel. Good selection of restaurants on the vicinity. Friendly staff and good breakfast. There is only one elevator working when I stay, delaying access to the rooms. Nice pool and gym facilities. Excellent city views.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from room balcony . In the morning you can see lake Tocantins and at night with the street lights it’s beautiful.
Stayed 5 nights in May 2019

6/10 Okay

joao eduardo

Hotel está precisando de investimento, gestão e reforma. Quarto é ok, mas muita coisa deixa a desejar. Hotel também é um residence / apart hotel, e ainda divide o prédio com salas comerciais. Garagem é confusa, suja, e sem sinalização. Um dos hospedes "travou"meu carro na vaga na garagem. Staff pouco atencioso. Pode melhorar em vários pontos.
Stayed 1 night in Dec 2025

10/10 Excellent

vitor

Stayed 4 nights in Dec 2025

4/10 Poor

Auryany

Disliked: Cleanliness, staff & service
Minha experiência foi bastante negativa. Logo na chegada, senti falta de informações básicas por parte do recepcionista. Não houve qualquer explicação clara sobre a garagem: qual elevador utilizar, como acessar corretamente ou mesmo a organização do local. Em razão disso, acabei indo parar em outro prédio, errando o caminho diversas vezes, tendo que entrar e sair da garagem repetidamente, o que foi extremamente desgastante e constrangedor. Além disso, o hotel aparenta descuido geral na manutenção. É visível que o local precisa de mais atenção e cuidados. No quarto, apesar de estarmos em duas pessoas, havia apenas um sabonete, o que demonstra falta de atenção aos detalhes mais simples de hospedagem. O café da manhã foi outro ponto muito negativo. Pouquíssimas opções, variedade extremamente limitada e, para piorar, presenciei funcionários consumindo os alimentos junto aos hóspedes, pegando pães e bolos com a mão, sem uso de utensílios adequados. Enquanto comiam ao lado do local onde os alimentos estavam dispostos, eles conversavam, ao mesmo tempo em que iam pegando comida e comendo, enfim... Nunca tinha visto isso em nenhum hotel, e tive uma sensação de desorganização e falta de higiene. Isso era por volta de 7h30 da manhã. De modo geral, a experiência ficou muito abaixo do esperado, especialmente em aspectos básicos como atendimento, organização, limpeza e qualidade do café da manhã.
Stayed 1 night in Dec 2025

10/10 Excellent

Wellerson

Liked: Cleanliness, staff & service, amenities
Quarto muito bom
Stayed 4 nights in Dec 2025

10/10 Excellent

Alan gonçalves barbosa

Stayed 1 night in Nov 2025

10/10 Excellent

Joyce

Stayed 2 nights in Nov 2025

6/10 Okay

Arthur

Liked: Cleanliness, staff & service
Disliked: Amenities
O hotel é bem localizado, com instalações boas, contudo, as utilidades do hotel não estavam funcionando de forma adequado. A área de piscina não podia ser acessada. Contudo, isso não foi informado previamente e acabou prejudicando a nossa experiência no hotel. Além disso, o café da manhã é muito fraco, poucas variedades.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Foi tranquila a estadia
Stayed 1 night in Nov 2025

8/10 Good

ana luiza

Travelled with group
Liked: Cleanliness, staff & service, amenities
Quarto otimo espaçoso
Stayed 1 night in Nov 2025

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