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Fitzherbert Castle Motel

3.5 star property

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Photo gallery for Fitzherbert Castle Motel

Reception hall
Family Studio, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated
Front of property
Property entrance
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
124 Fitzherbert Ave, West End, Palmerston North, Manawatu, 4410
  • Place, Centrepoint Theatre
    ‪8 min walk‬
  • Place, Palmerston North Convention Centre
    ‪8 min walk‬
  • Place, The Square
    ‪8 min walk‬
  • Airport, Palmerston North (PMR-Palmerston North Intl.)
    ‪9 min drive‬

Room options

View all photos for Family Studio, 1 King Bed

Family Studio, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Family Studio, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Studio, Multiple Beds

Basic Studio, Multiple Beds | Premium bedding, minibar, in-room safe, individually decorated

Basic Studio, Multiple Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Premium bedding, minibar, in-room safe, individually decorated

Studio, 1 Queen Bed

9.6 out of 10
Exceptional
(24 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Studio, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)
  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed

Superior Studio, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Superior Studio, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Fitzherbert Castle Motel

Along with a snack bar/deli, this motel has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers and a front desk safe.
Fitzherbert Castle Motel offers 14 accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers, safes and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Fitzherbert Castle Motel. During your stay, you're just a quick walk from The Square. You'll find features such as free WiFi in public areas and free self-parking, plus a snack bar/deli.
  • Free WiFi
  • Free self-parking
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Within a 10-minute walk of The Square and City Library
There's a snack bar/deli on site. Public spaces have free WiFi. Fitzherbert Castle Motel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Palmerston North motel.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to 9 AM for a fee: NZD 10 to 18 for adults and NZD 10 to 18 for children
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per day.
  • Cots (infant beds) are available for NZD 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 10.00 to 18.00 for adults and NZD 10.00 to 18.00 for children
  • Crib (infant bed) fee: NZD 20.0 per day
  • Rollaway bed fee: NZD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Fitzherbert Castle
Fitzherbert Castle Motel
Fitzherbert Castle Motel Palmerston North
Fitzherbert Castle Palmerston North
Fitzherbert Castle Motel Motel
Fitzherbert Castle Motel Palmerston North
Fitzherbert Castle Motel Motel Palmerston North

Fitzherbert Castle Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 423 out of 695 reviews
Rating 8 - Good. 211 out of 695 reviews
Rating 6 - Okay. 48 out of 695 reviews
Rating 4 - Poor. 10 out of 695 reviews
Rating 2 - Terrible. 3 out of 695 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Milenka

Liked: Cleanliness, amenities, property conditions & facilities
Clean , Friendly staff , good size room Aircon needs upgrade
Stayed 1 night in Jan 2026

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Very well appointed and clean room. One of the most friendly welcomes we have had in a long time. Thank you!
Stayed 1 night in Jan 2026

8/10 Good

Russell

Business traveller
Liked: Cleanliness, staff & service
Excellent value
Stayed 1 night in Jan 2026

8/10 Good

Trudy

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean unit
Stayed 1 night in Jan 2026

6/10 Okay

Diego

the room was ok
Stayed 1 night in Jan 2026

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Dated but comfortable , good bed no noise., clean room, needs an upgrade to look modern.
Stayed 1 night in Jan 2026

8/10 Good

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and spotless bathroom.
Stayed 2 nights in Dec 2025

8/10 Good

Dan

Travelled with partner
Liked: Cleanliness, amenities
The space was great,all we needed,and surprisingly quite being so close to a main road . Very central to the town and all amenities, however the room could do with some cosmetic fixing up .And dish liquid would also be helpful for washing up the dishes provided, especially on extended stays.
Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities
Friendly check in. Able to choose where to park. Clean and tidy room - looking out onto trees. Very close to city centre. You will hear neighbours plumbing and they will hear yours - so be aware of this. Good vibes.
Stayed 1 night in Dec 2025

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good check in experience, clean room
Stayed 1 night in Dec 2025

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large room, quiet.
Stayed 1 night in Dec 2025

10/10 Excellent

Dodge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and light room (upstairs) with ensuite bathroom, had everything we needed for one night. Close to the CBD and quiet at night.
Stayed 1 night in Dec 2025

8/10 Good

Michell

Liked: Cleanliness, amenities, property conditions & facilities
The building. I love castles. But that’s not all. Room was clean and welcoming. Bed slept good. Reception guy was very friendly and helpful. Thanks for an awesome stay.
Stayed 3 nights in Nov 2025

8/10 Good

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was brief but good. Very handy location.
Stayed 1 night in Nov 2025

10/10 Excellent

Herminia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean room, highly recommended
Stayed 1 night in Nov 2025

6/10 Okay

Kavarn Daniel

Business traveller
It was ok
Stayed 4 nights in Nov 2025

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness
Room was dark and in need of a full refurbishment. Stayed for 6 nights and on one occasion bed wasn’t made, rubbish not collected and only 1 towel replaced. Motel was hard to find because hedge is growing over the sign and signage on the building doesn’t show up very well. TV so small it was difficult to watch. Overall the place just looks very tired.
Stayed 6 nights in Nov 2025

6/10 Okay

Diane

Liked: Cleanliness, staff & service
The bed was not great, we rolled together in the middle of king size bed. The toilet could possibly be replaced with new and the shrub was stained.
Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 4 nights in Nov 2025

4/10 Poor

Diane

Travelled with group
Disliked: Property conditions & facilities
Could hear everything from unit above me. Power plug by bed wouldn’t work. Used chocolate wrapper from previous guests left in drawer by bed. We stayed 6 days and unit was not serviced everyday. Very pleasant welcome when we arrived
Stayed 6 nights in Nov 2025

8/10 Good

Tracey

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely helpful & the room was lovely and clean
Stayed 1 night in Oct 2025

6/10 Okay

John-Paul

Liked: Cleanliness
Disliked: Property conditions & facilities
The noisiest plumbing I have ever come across...!! I could virtually hear every flush, shower, basin in the whole establishment... day AND NIGHT.
Stayed 2 nights in Oct 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room. Friendly service.
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth, Brisbane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazingly helpful, happy and pleasant. The room was spacious and we loved the bay window dining area. Lovely fluffy white towels and daily room service. We loved it
Stayed 2 nights in Oct 2025

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