Sugar Sands Beachfront Hotel, a By The Sea Resort

2.0 star property

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Photo gallery for Sugar Sands Beachfront Hotel, a By The Sea Resort

Exterior
Children’s play area – outdoor
Room, 2 Queen Beds, Kitchen, Beachfront (Walkout) | Terrace/patio
Iron/ironing board, free WiFi, bed sheets
Fridge, microwave, oven, stovetop

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
20723 Front Beach Rd, Panama City Beach, FL, 32413
  • Place, Panama City Beaches
    ‪2 min walk‬
  • Place, Paul Brent Gallery
    ‪13 min walk‬
  • Place, Powell Lake
    ‪3 min drive‬
  • Airport, Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    ‪23 min drive‬

Room options

Premier Suite, Multiple Beds, Kitchen, Beachfront (Split Accommodations)

8.4 out of 10
Very good
(10 reviews)
  • Ocean view
  • Sleeps 6
  • 2 King Beds, 1 Double Sofa Bed and 2 Queen Beds

Classic Room, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations)

8.0 out of 10
Very good
(39 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Kitchen, Beachfront (Walkout, Split Accommodations)

8.0 out of 10
Very good
(10 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Kitchen, Beachfront

7.6 out of 10
Good
(34 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Kitchen, Beachfront (Walkout)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Premier Suite, 2 Queen Beds, Kitchen, Beachfront (Walkout)

  • Ocean view
  • Sleeps 8
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Kitchen, Beachfront (Top Floor)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations - Top)

  • Ocean view
  • Sleeps 2
  • 2 Queen Beds

Premier Suite, 2 Queen Beds, Kitchen, Beachfront (Split Accommodations - Top)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sugar Sands Beachfront Hotel, a By The Sea Resort

Family-friendly beachfront location with outdoor pool
At Sugar Sands Beachfront Hotel, a By The Sea Resort, relax by an outdoor pool or hit the beach where you can enjoy snorkelling. Housekeeping is available on request.
Sugar Sands Beachfront Hotel, a By The Sea Resort offers 84 air-conditioned accommodations, which are accessible via exterior corridors and feature an iron/ironing board. Rooms open to balconies. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Televisions come with cable channels. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sugar Sands Beachfront Hotel, a By The Sea Resort. During your stay, you're just a quick walk from Panama City Beaches. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, laundry facilities and a terrace
  • On-site recreation includes a playground
  • Guests have great things to say about the helpful staff and the beach
  • Steps from Panama City Beaches and 8 minutes by car from Pier Park
As a guest of Sugar Sands Beachfront Hotel, a By The Sea Resort, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. The family-friendly Sugar Sands Beachfront Hotel, a By The Sea Resort also features a vending machine, a picnic area, and coffee/tea in common area. Free self parking is available.

This Panama City Beach hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • Personal motorised watercraft
  • Playground
  • Snorkelling
  • Surfing/bodyboarding

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Outdoors

  • Barbecue grill
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift

More

  • 2 buildings
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.
  • Resort fee: USD 14.98 per accommodation, per night
The resort fee includes:
  • Beach access
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sugar Sands
Sugar Sands Inn
Sugar Sands Inn Panama City Beach
Sugar Sands Panama City Beach
Sugar Sands Sea Panama City Beach
Sugar Sands Sea
Sugar Sands By The Sea
Sugar Sands Beachfront Hotel a By The Sea Resort
Sugar Sands Beachfront Hotel, a By The Sea Resort Hotel

Sugar Sands Beachfront Hotel, a By The Sea Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 410 out of 1002 reviews
Rating 8 - Good. 294 out of 1002 reviews
Rating 6 - Okay. 145 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 92 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Claudia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon entrance to check in we were informed that the elevator did not work and it would be several weeks before it can be fixed, we could deal witn that no problem but as we got to our room in the second floor we noticed the dirty surroundings how unkempt the place looked. Then we got to our, it was late we just wanted to sleep, but started to see small cockoaches walking around, along wit that then ast day we discovered that the mattress had pee stains.. i asked for a refund but they
Stayed 3 nights in Oct 2025

6/10 Okay

Josè

Liked: Cleanliness
Disliked: Room comfort
The elevator was out and they had our room in the 4th floor…We have a toddler and an infant so this wasn’t ideal. They found a room in the building that had a working elevator but it wasn’t the layout we booked. The room was fine but the ac was only in one room. One room was nice and cool while the other one was hot. The beach view was beautiful and access to the beach was super easy! The rooms were a little run down but fairly clean.
Stayed 3 nights in Oct 2025

4/10 Poor

David

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking lot small, extra parking across street.Working on elevator. Ac was holding water you could hear it but still worked. Walkout on patio to ramp beautiful views. The only thing about having walkout, there is a sliding glass door to patio that you can not lock when leaving to beach area from outside. You have to either lock inside and walk around or have one outside waiting on patio and other inside to lock door and walk around. Hate that. If you are going to have a walkout it should be where you can walkout and lock the door as well. So frustrating to know and had to walk around. Kitchen was nice, beds too hard for me but that's just my opinion, Bathroom was clean. PUT LOCKS ON WALKOUT to beach doors. Staff was nice but also messed up deposit n resort fees. Got over charged deposit and couldn't give money back since it was in pending until after checkout so it took some of our trip funds as it was our daughters wedding weekend on budget. Get home next day went out of pending, three days later they charged us the resort fee $14.98 per night supposedly only stay 3 nights but got charged more.Will be calling. But overall is was nice area end of building directly in front of gazebo and entrance to beach ramp.
Our view from a sliding glass door that would not and does not lock from outside if you wanted to leave to beach that way. Who wants to leave their personal belongings for anyone to go in and steal! Cant trust anyone. Had to walk around.
water was so clear and blue 
Beautiful
Stayed 3 nights in Oct 2025

10/10 Excellent

ROSA

Stayed 2 nights in Oct 2025

6/10 Okay

Wendy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Oct 2025

2/10 Terrible

Clifton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to be so close to the beach
Stayed 4 nights in Oct 2025

2/10 Terrible

connie

Travelled with family
Disliked: Staff & service
I was very disappointed in my stay. The elevator was out for at least 24 hours on the day we checked out and nobody had any answers as to how long it would be out. I had my elderly sister with me and we were on the 4th floor. Couldn’t even go down to the beach our last day there as she couldn’t do the stairs. Our air condition went out that night also and maintenance had to come at 10:00 at night to fix it. The day we checked out we had to do the stairs and we both ended up on heating pads the next day for our backs I know things happen but when there is only one elevator it seems like the repair shouldn’t have taken that long as it affected in a negative way our whole trip. We won’t stay there again
Stayed 2 nights in Oct 2025

10/10 Excellent

Terril

Stayed 3 nights in Oct 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes Lotchen was fully equi
Stayed 4 nights in Oct 2025

10/10 Excellent

kenneth

Stayed 7 nights in Sep 2025

6/10 Okay

Karen

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
The air was not cold enough. The coffee pot had to be replaced 2 times. It still was crappy. We had a lawn chair stolen. There were only2 trollys to bring your luggage up and 1 of them was broke. The beach was not well maintained. The balcony could not be used because the return on air blew hot air on you. I would not stay here again. Not enough parking. Tear it down and start over
Stayed 6 nights in Sep 2025

10/10 Excellent

Artemio

Stayed 1 night in Oct 2025

8/10 Good

Beverly

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice beach view
Stayed 4 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the water beautiful spot , great price for locarion
Stayed 1 night in Oct 2025

8/10 Good

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very quite and not crowded beach but didn’t like that you only brought towels and TP after the third day and I had to ask.
Stayed 6 nights in Sep 2025

4/10 Poor

Joseph

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

2 stars is kind.

Room smelled musty,one of the bed box springs sweaked,could not even hear the waves from the room because of the noise from their machines that run 24 hours a day Booked for 3 nights only stayed one night and they charged me over $200.
Stayed 3 nights in Sep 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay however we did not get the room that we chose when reserving our room. Which was the only reason we chose to stay at this motel to begin with and kinda messed up our 1 year anniversary celebration considering the setting we chose was for a purpose… employees were extremely kind just not helpful on fixing the room issue
Stayed 1 night in Sep 2025

10/10 Excellent

Judy

Liked: Cleanliness, amenities
Beautiful views. Clean spacious rooms comfortable beds. Loved it. Will return
Stayed 2 nights in Aug 2025

8/10 Good

Michael, Saint Johns

Liked: Cleanliness, staff & service, property conditions & facilities
Nice low frills hotel on the beach.
Stayed 1 night in Aug 2025

10/10 Excellent

Martha

Stayed 1 night in Sep 2025

8/10 Good

Willard

Stayed 1 night in Sep 2025