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Palace Gate Hotel & Resort by EHM

5.0 star property

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Photo gallery for Palace Gate Hotel & Resort by EHM

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds
Lobby
Bar (on property)
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub

Explore the area

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#44. St. Sothearos Blvd (Corner St. 240), Chey Chumneas, Daun Penh, Phnom Penh, 12206
  • Place, Riverside
    ‪1 min walk‬
  • Place, Royal Palace
    ‪3 min walk‬
  • Place, NagaWorld Casino
    ‪12 min walk‬
  • Airport, Techo Intl. Airport (KTI)
    ‪36 min drive‬

Room options

View all photos for Apsara Deluxe

Apsara Deluxe | View from room

Apsara Deluxe

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apsara Suite

Apsara Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Apsara Suite

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Deluxe Double Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Royal Deluxe Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Double Room with Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Royal Suite Double Room with Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Majesty Suite

Majesty Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Majesty Suite

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Palace Suite

Palace Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Palace Suite

8.0 out of 10
Very good
(1 review)
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Deluxe Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Royal Deluxe Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Suite Twin Room with Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Royal Suite Twin Room with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Deluxe Double with View

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Royal Deluxe Double with View

10.0 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Deluxe Twin with View

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Royal Deluxe Twin with View

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Royal Suite Double Room with Balcony-Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Royal Suite Double Room with Balcony-Pool View

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite Twin Room with Balcony-Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, memory-foam beds

Royal Suite Twin Room with Balcony-Pool View

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Palace Gate Hotel & Resort by EHM

Luxury hotel with full-service spa and free valet parking
This hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 poolside bars, a fitness centre and a bar/lounge.
Palace Gate Hotel & Resort by EHM offers 105 air-conditioned accommodations, which are accessible via exterior corridors, and features MP3 docking stations and DVD players. This individually decorated and furnished accommodation has separate sitting areas and includes day beds. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Phnom Penh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Palace Gate Hotel & Resort by EHM. During your stay, you're just a quick walk from Riverside. Enjoy features like free WiFi in public areas and free valet parking, plus 2 poolside bars.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, 2 poolside bars and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to deep-tissue massages, body wraps or hydrotherapy at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Riverside and 3 minutes on foot from Royal Palace
  • Airport shuttle service available for a fee
Palace Gate Hotel & Resort by EHM offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 1615 square feet (150 square metres) and includes conference space. A fitness centre, a sauna, and a library are also featured at the luxury Palace Gate Hotel & Resort by EHM. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Phnom Penh hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Palace Gate Hotel & Resort by EHM has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 for adults and USD 9 for children
  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Library
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,615 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In a national park
  • On a river
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 18 for adults and from USD 9 for children
  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 2)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Palace Gate Hotel & Resort by EHM offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palace Gate Hotel Resort Phnom Penh
Palace Gate Hotel Resort
Palace Gate Phnom Penh
Palace Gate
Gate & By Ehm Phnom Penh
Palace Gate Hotel Resort
Palace Gate Hotel Resort By EHM
Palace Gate Hotel & Resort By EHM Hotel
Palace Gate Hotel & Resort By EHM Phnom Penh
Palace Gate Hotel & Resort By EHM Hotel Phnom Penh

Palace Gate Hotel & Resort by EHM Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 462 out of 618 reviews
Rating 8 - Good. 123 out of 618 reviews
Rating 6 - Okay. 19 out of 618 reviews
Rating 4 - Poor. 12 out of 618 reviews
Rating 2 - Terrible. 2 out of 618 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Krzysztof

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, pool area seems like little pace of paradise in the middle of a very busy city
Stayed 2 nights in Aug 2025

10/10 Excellent

Krzysztof

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Susan

Liked: Cleanliness
Didn’t feel like a five star hotel. Rooms a bit jaded. Missing handle on draw in room when we arrived but fixed quickly. Wedding took over restaurant on one day, limited places to sit for breakfast and no access for dinner. However excellent location, friendly staff , nice pool and amazing roof bar.
Stayed 4 nights in Aug 2025

10/10 Excellent

Tracey Anne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great resort. Wonderful staff. Enjoyed our holiday
Stayed 6 nights in Aug 2025

10/10 Excellent

Savun, ALGONA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel fantastique et une équipe très professionnelle. Je recommande cet hôtel par la qualité et extrême gentillesse du personnel. La proximité des sites incontournables est un autre des atouts de ce bel hôtel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tarun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Krzysztof

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

karona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and a wonderful staff. We enjoyed our stay
Stayed 1 night in Apr 2025

8/10 Good

karona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and we enjoyed our stay. We arrived during the Cambodian New Year and it was quite noisy. There were a few times where hotel staff had a hard time controlling some obnoxious guests.
Stayed 2 nights in Apr 2025

8/10 Good

Jasbir

Liked: Cleanliness, staff & service, property conditions & facilities
Five star service and facilities. However sleep was constantly disturbed by noise from corridor and room above.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10

Incredible experience right in the heart of Phnom Penh. Could not have asked for more. Top tier service, food, amenities, and comfort.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pool temporarily turned my hair blue Otherwise perfect
Stayed 4 nights in Jul 2025

10/10 Excellent

Evan, Palm Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. The hotel is luxurious and comfortable, though our room felt a little worn and dated. Staff is wonderful and the pool area and poolside restaurant could not be prettier.
Stayed 3 nights in Jul 2025

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool, terrace area and roof top bar. Room was nice, although we had a view of a bamboo wall which was masking an AC unit. Would have appreciated clearer communication of Happy Hour Rules (it’s two of the same drink, not two drinks for the price of one), and the laundry was the most expensive we have come across in Asia so far! Overall, still a v nice place to stay, and staff were very friendly and warm, remembering names after one encounter.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning hotel with an excellent location

The location of this hotel in central Phnom Penh right across from the Royal Palace is absolutely perfect. The hotel is stunning, with many beautiful details including period furnishings, artwork, etc. The breakfast is excellent, as is the rooftop bar (with great views of the city). One of the nicest hotels I have stayed in in SE Asia.
Stayed 4 nights in Jun 2025

6/10 Okay

Shaun

Stayed 1 night in Jul 2025

10/10 Excellent

supriya

Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was incredibly comfortable, and everything from the pool and restaurant to the service and gym was truly outstanding. Even the price was reasonable, and the location couldn’t have been better. A fantastic stay overall!
Stayed 3 nights in Jul 2025

10/10 Excellent

Jean-Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The place to be a Phnom Peng

Un emplacement idéal face au Palais Royal et idéal pour les visites, balades… un sans faute pour ce merveilleux établissement et un personnel exceptionnel Une seule envie: y retourner
Stayed 6 nights in Jul 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

David Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Vincent

Travelled with family
Liked: Property conditions & facilities
The staff was nice and professional. The area around the pool is the nicest part of the hotel by far. The rest is unfortunately quite ordinary and it is disappointing because the pictures of the pool set an expectation of comfort and luxury. We can see than an effort was made to put art and furniture everywhere but it just feels overloaded and tacky. The rooms are weirdly decorated and they just don’t feel cozy. They feel like big rooms that they tried to fill with stuff by people who did not really know what they were doing. The automatic spray device in the elevator is awful. It wreaks of cheap perfume. So nice place, well located, nice staff, nice service, nice pool but does not carry the type of luxury you would expect from what you see in the pictures. They should hire someone to look at how they can make it feel more comfortable and quiet-luxury - it definitely has a lot of potential (or maybe I am not the target audience and I have different taste - I am westerner)
Stayed 2 nights in Jun 2025