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Hawthorn Suites by Wyndham Chandler/Phoenix Area

2.5 star property

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Photo gallery for Hawthorn Suites by Wyndham Chandler/Phoenix Area

Property grounds
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Gift shop
TV

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Kitchen
  • Room service
  • Pool
  • Pet-friendly
  • Gym

Explore the area

View in a map
5858 W Chandler Blvd, Chandler, AZ, 85226
  • Phoenix Premium Outlets
    ‪5 min drive‬
  • Chandler Fashion Center
    ‪5 min drive‬
  • Wild Horse Pass Motorsports Park
    ‪6 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪18 min drive‬

Room options

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About this property

Hawthorn Suites by Wyndham Chandler/Phoenix Area

Hotel in Chandler with 24-hour fitness centre and 24-hour front desk
An outdoor pool, a 24-hour fitness centre and a snack bar/deli are available at this hotel. Self parking is free. Other amenities include Access to hot tub, a business centre and conference space.
Hawthorn Suites by Wyndham Chandler/Phoenix Area offers 100 accommodations with a safe and free newspapers. Televisions come with premium cable channels. Kitchenettes offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
During your stay at Hawthorn Suites by Wyndham Chandler/Phoenix Area, you'll be within walking distance of Lone Butte Casino. You'll find features such as free self-parking, plus an outdoor pool and a 24-hour gym.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Chandler Fashion Center and 13 minutes from Arizona State University
  • Cats and dogs welcome for a fee (restrictions apply)
Hawthorn Suites by Wyndham Chandler/Phoenix Area offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a snack bar/deli on site. A business centre and a meeting room are available.

The business-friendly Hawthorn Suites by Wyndham Chandler/Phoenix Area also features barbecue grills, a garden, and a picnic area. Self parking is free.

Smoking is allowed in designated areas at this Chandler hotel.

Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Heated pool
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Room service
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 3.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place a credit card authorization up to USD 200 at time of check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 10 PM
  • Up to 2 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Wyndham Chandler Phoenix Area
Hawthorn Suites Wyndham Hotel Chandler Phoenix Area
Hawthorn Suites Wyndham Chandler/Phoenix Area Hotel
Hawthorn Suites Wyndham Chandler/Phoenix Hotel
Hawthorn Suites Wyndham Chandler/Phoenix Area
Hawthorn Suites Wyndham Chandler/Phoenix Area Hotel
Hawthorn Suites Wyndham Chandler/Phoenix Hotel
Hawthorn Suites Wyndham Chandler/Phoenix Area
Hawthorn Suites Wyndham Chandler/Phoenix
Hotel Hawthorn Suites by Wyndham Chandler/Phoenix Area Chandler
Chandler Hawthorn Suites by Wyndham Chandler/Phoenix Area Hotel
Hotel Hawthorn Suites by Wyndham Chandler/Phoenix Area
Hawthorn Suites by Wyndham Chandler/Phoenix Area Chandler
Hawthorn Suites by Wyndham Chandler/Phoenix Area Hotel
Hawthorn Suites by Wyndham Chandler/Phoenix Area Chandler
Hawthorn Suites by Wyndham Chandler/Phoenix Area Hotel Chandler

Hawthorn Suites by Wyndham Chandler/Phoenix Area Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 249 out of 1001 reviews
Rating 8 - Good. 314 out of 1001 reviews
Rating 6 - Okay. 204 out of 1001 reviews
Rating 4 - Poor. 122 out of 1001 reviews
Rating 2 - Terrible. 112 out of 1001 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Alejandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
IT IS CLOSED! SHUT DOWN
Stayed 1 night in Nov 2021

2/10 Terrible

Jennifer

Stayed 1 night in Oct 2021

2/10 Terrible

Roxanna

Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't waste your time or money. Utterly Disgusting

It was dirty, holes in the window screens, the sheets looked like they were used and not replaced. Smelled of smoke. The reception area the chairs looked like they took them from the dumpster with the rips and filling coming out. The man at the desk was ok but the overall was absolutely disgusting. Esp when the guy at the front asked the housekeeper if the room was clean and they said yes just finished cleaning it. I would say run away as fast as you can. This site is giving this place a 3 star this should've been a minus 10/no stars.
Stayed 4 nights in Sep 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We drove to Phoenix and arrived late in the evening. After checking in, we could not stay in the room assigned because it had not been cleaned, we changed rooms twice, even after having great difficulty finding staff to assist us to change rooms. After checking in the second room, we ended up cancelling the reservation and went through the inconvenience of finding a different hotel, and securing a reservation in the middle of the night somewhere else. I Would not recommend this place to my worst enemy!
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I checked in then went to the room and immediately went back to the front desk to cancel my stay. The room was disgusting and smelled very strongly of cigarettes.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My stay was from July 24 to August 1, 2021. Hawthorne Suites at Wyndham in Chandler AZ is primarily a residential hotel for clients, perhaps on government assistance? I am not judging the hotel based on the residents but rather the management of the hotel which seems to be geared towards the concept of assured monthly payments and as such falls very short on servicing those clients as well as their short-term guests. Some points to note from my trip in July 2021: NO breakfast is included, although it is still advertised as available, both on-line and in their on-hold phone message. NO pool is available. The pool water is dark green and a longer-term resident told me the pool has not been open for months. Really? In the summer in Arizona? The rooms and hallways are shabby, outdated and it is apparent that no money has been spent in the last decade or more to keep them updated. Hallways not vacuumed. During the 3rd night of my stay the children in the room above mine flooded the bathroom. Water poured from the ceiling through the AC register, the sprinkler-head, and the exhaust-fan and flowed into the living room area. I put all available towels onto the floor. After running to the office to report this I waited as the clerk went upstairs and knocked on the door. I heard the mother first feign ignorance, but then say the kids were "a little rowdy" and she'd tell them to stop. No consideration was given to me, even after requesting it, by the management. Please do not stay here.
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

thank you!

extremely nice staff. quiet place to sleep.
Stayed 1 night in Jul 2021

2/10 Terrible

Brianna

Stayed 1 night in Jul 2021

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never ever ever stay here, it’s disgusting

Our non-smoking room was full of smoke and the hallway smelled like weed. There were exposed wires, and my one year-old children could’ve easily shocked themselves. The Wi-Fi was not working, and overall it was just grungy and dirty. We ended up booking a different hotel for the same night unless there after about 15 minutes because it was so gross.
Stayed 1 night in Jul 2021

8/10 Good

Morgan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

50/50

there is no continental breakfast. $100 incidental fee if you have a card, $200 incidental fee if you have cash. It’s located near a lot. Also, an extended stay hotel so it can be loud sometimes but it has a basic kitchen.
Stayed 2 nights in Jun 2021

6/10 Okay

Shonnah

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel needs some renovations.
Stayed 1 night in Jun 2021

2/10 Terrible

Harrison

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jun 2021

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, Reasonable Place

Had all the amenities & appliances I needed. Thanks!
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very unhappy with the situation. Got there to check in, they told me that they didn’t have a room ready to come back in an hour. I came back an hour and a half later and they still didn’t have a room, was asked 2 more times to come back a 1/2 hour later. When I finally got checked in, the room want even cleaned from the precious guest. Went to the front to let them know. They then assigned me a smoking room. I have asthma and requested a non smoking room, when I told the attendant he scoffed. I finally just asked for a refund and searched for another hotel
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

2/10 Terrible

Beverly

Stayed 2 nights in May 2021

6/10 Okay

Verified traveller

Travelled with partner
The toilet moved back & forth, white paint dripping on the bathroom floor, sprinkler head missing from bathroom ceiling, air filter very dirty, both telephones not working, false advertising of breakfast online, bathroom door was damaged from inside of bathroom, wasn't told there wouldn't be housekeeping service during our stay.
Stayed 2 nights in May 2021

4/10 Poor

Katherine

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities

Wouldn’t come back

Rather disappointing overall... the suite we were in was really in need of a renovation but needed maintenance at the least. Lampshades had tears, door to the bedroom was damaged, door handle didn’t work properly, dresser knobs were broken, and the floor we were on smelled like smoke (even though it was a non smoking building). Bed was uncomfortable and the area was kind of sketchy... definitely not a place my friend nor I would stay again as two young women wanting to feel like we’re in a safe area. Definitely much more worn and janky than I expected from a hotel labeled as 3 star. Also the men who helped check us in and out weren’t wearing masks even though there are mask mandate signs in the lobby. When we booked it said breakfast was included but we were informed they don’t serve breakfast and their hotels.com listing is incorrect and “they’ve been trying to get that fixed since everyone asks.”
Stayed 1 night in Apr 2021

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

6/10 Okay

Adelaida

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Not good if you want a little breakfast

The details are not correct There is NO BREAKFAST. I have stayed in other hotels that breakfast was prepackaged. The room is like a one bedroom apartment, but needs to be repainted. There is paint peeled off the door. The toilet paper dispenser fell out of the wall and there is old mold around the air vents. I BOOKED THIS ROOM BASED ON HAVING SOME BREAKFAST BUT THAT WAS NOT GOOD
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was filthy!! Beyond nasty!
Stayed 5 nights in Apr 2021

2/10 Terrible

Stacie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do NOT consider this hotel

There is a long list of things that made the stay at this hotel a negative experience. The only positive things was the size of the room. It was nice having a suite to be able to move around. The negatives were that the exterior doors were broken so you had to search for a door that would open with the key. Front desk often would not answer the phone. No towels in the room. When asked for a plunger was told to come get one. They charge a daily resort fee, but the only thing they have is an extremely dirty pool with algae in it. No hot water in the shower.... overall a VERY poor experience. Would not stay again!!
Stayed 3 nights in Apr 2021

8/10 Good

Bradley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No usb options to charge devices floors were squeezing, ppl in the parking lot selling drugs
Stayed 1 night in Apr 2021