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Ratana Apart-Hotel at Kamala

4.0 star property

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Photo gallery for Ratana Apart-Hotel at Kamala

Sun deck
Two-bedroom Suite with Spa Bath | Balcony
Two-bedroom Suite with Spa Bath | Living area | 32-inch LCD TV with cable channels, TV
Two-bedroom Suite with Spa Bath | In-room safe, desk, free WiFi, bed sheets
Two-bedroom Suite with Spa Bath | In-room dining

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
73/65 Moo.3, Kamala, Phuket, 83150
  • Place, Kamala Beach
    ‪9 min walk‬
  • Place, Phuket FantaSea
    ‪9 min walk‬
  • Place, Big C Market Kamala
    ‪14 min walk‬
  • Airport, Phuket (HKT-Phuket Intl.)
    ‪37 min drive‬

Room options

View all photos for Grand Room, Balcony (Grand Superior, Balcony)

Grand Room, Balcony (Grand Superior, Balcony) | View from room

Grand Room, Balcony (Grand Superior, Balcony)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, No Windows (Economy)

Superior Room, No Windows (Economy) | In-room safe, desk, free WiFi, bed sheets

Superior Room, No Windows (Economy)

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Room (Grand Superior)

Grand Room (Grand Superior) | In-room safe, desk, free WiFi, bed sheets

Grand Room (Grand Superior)

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Room, Balcony

Grand Room, Balcony | View from room

Grand Room, Balcony

  • City view
  • 41 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Penthouse Suite A

Penthouse Suite A | Room amenity

Penthouse Suite A

  • City view
  • 133 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Penthouse Suite B

Penthouse Suite B | In-room safe, desk, free WiFi, bed sheets

Penthouse Suite B

  • City view
  • 154 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Two-bedroom Suite with Spa Bath

Two-bedroom Suite with Spa Bath | In-room safe, desk, free WiFi, bed sheets

Two-bedroom Suite with Spa Bath

  • 7 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Similar properties

Exterior
Thavorn Beach Village Resort & Spa Phuket
Kamala
  • Pool
  • Spa
  • All-inclusive plans available
  • Kids’ pool
4.2 out of 5, Very good, 1,002 reviews
The price is €76
includes taxes & fees
4 Jun - 5 Jun
Thavorn Beach Village Resort & Spa Phuket

About this property

Ratana Apart-Hotel at Kamala

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Ratana Apart-Hotel at Kamala offers 59 accommodations with washers/dryers and a safe. 32-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
During your stay at Ratana Apart-Hotel at Kamala, you'll be within walking distance of Kamala Beach. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy international cuisine while dining at The Anchor Bistro and Bar
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, convenience store and a computer
  • On-site recreation includes a gym
  • 10 minutes by foot from Kamala Beach and a 4-minute drive from Surin Beach
Ratana Apart-Hotel at Kamala offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Ratana Apart-Hotel at Kamala. Free self parking is available.

This 4-star Kamala hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10:30 AM.
The Anchor Bistro and Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to 10:30 AM for a fee: THB 300 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Anchor Bistro and Bar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • Lift

More

  • 6 floors
  • Art Deco architecture
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1000 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately THB 300 per person
  • Rollaway bed fee: THB 1000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ratana Apart-Hotel Kamala Hotel

Ratana Apart-Hotel Kamala

Ratana Kamala

Ratana Apart-Hotel Kamala, Phuket

Ratana Apart Hotel at Kamala

Ratana Apart-Hotel

Ratana Apart-Hotel Kamala Phuket

Ratana Apart-Hotel Kamala Aparthotel

Ratana Apart-Hotel Aparthotel

Ratana Apart Hotel at Kamala

Ratana Apart At Kamala Kamala

Ratana Apart-Hotel at Kamala Hotel

Ratana Apart-Hotel at Kamala Kamala

Ratana Apart-Hotel at Kamala Hotel Kamala

Ratana Apart-Hotel at Kamala Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 27 out of 143 reviews
Rating 8 - Good. 55 out of 143 reviews
Rating 6 - Okay. 34 out of 143 reviews
Rating 4 - Poor. 19 out of 143 reviews
Rating 2 - Terrible. 8 out of 143 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Mariel

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Kamala and only 15 mins from patong and very good value for money
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
I was very dissapointed. Firstly the location of the hotel is not the location which appears on the Expedia app. The WIFI did not work in the room, on rare occasions I got a short minute or two of WIFI connection. The Aircon unit was loud and did not function well. The tap leaked on the bathroom sink. The walls and doors are light and noise penetrated through them so it was very noisy. I had booked 8 nights but only stayed 2 because I could not relax and enjoy and the staff did not compensate me in any way so I lost a lot of money.
Stayed 11 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities
room not clean- bathroom not clean- ceiling damaged and falling down- terrible amenities- 1 checked out after 1 night even I paid 2
Stayed 2 nights in Nov 2019

10/10 Excellent

Lindsey, China

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent. It has a very modern design, restaurant and bar at the front of the hotel. It is very inviting, well lit. It is not a sports bar, the music is suitable, and is very quiet. Excellent for families or couples, or singles who want a relaxing get away. The staff are very caring and friendly. They always have a genuine smile! They make every effort to help things run smoothly and explain the location well. (There are local businesses such as hairdressers, opticians, clothing stores and supermarket). The hotel room was spotless. It was cleaned and freshened every day. A lot of space, again, excellent decor and lighting. I recommend a sun rise and sun set swim in the pool. The sky views are amazing! The breakfasts are beautifully cooked, lots of variety and can cater to different needs. The evening meals were fresh, delicate tastes and filling.
Stayed 7 nights in Sep 2019

10/10 Excellent

Phany, Orlando, Fl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice, specially at the restaurant. I’m really picky with the food but the breakfast was amazing.
Stayed 4 nights in Aug 2019

10/10 Excellent

Nikolaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2019

8/10 Good

Martins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast has massivelly improved since 2016

Had stayed here before, so no major surprises. The main thumbs up goes for switching from buffet breakfast to cooked to order, which was great for Thailand. Sad they seem not to have fresh supply from bakery daily, so we got croisant and sweet pastry day1, only sweet day2 and nothing day3, but that's besides eggs/rice/noodle main dish, therefore if that's to complain about, means rest is none of issue. Some rooms are more worn out, we asked to change room due to poor and loud airCon (room 220 has bad one) and got same room as 3 years ago (318) and then it felt like at home again. So hotel is not brand new anymore, but it's not 100 years old either, and there are some great rooms still there. Although it's on main street, you get none of the noise, so don't be scared by that. All in all - were happy to be back in here.
Stayed 3 nights in Mar 2019

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Less value for higher price

strtaed with that the location point on the website wa totally wrong, instead of being close to the beach hotel is located at main street. Pool condition not nice, roof top feel left unattended for a long time. However staff is very helpful. Value for money not really good.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

The hotel is on the road to the beach walk 10 minutes, the staff was helpful when checking in only after 14 hours I came at 11 am although the hotel was half empty waiting three hours
Stayed 5 nights in Feb 2019

4/10 Poor

James

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Place needs upkeep. AC didn’t blow cold at night! bath wouldn’t drain, shower went from cold to burning every 10 seconds. On the plus side the Staff was friendly
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel was at a good standard but the room didn’t have a window which made it dark and depressing. Will not stay here again and will not recommend. The pool area was deserted and messy, the rooftop pool could be made to look better with little things like fairy lights!
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The unfortunate ‘odour’ to the back of the building was dreadful, suspect foul water in the canal or sewage system outside
Stayed 3 nights in Dec 2018

8/10 Good

Orapin

Liked: Cleanliness, staff & service, room comfort
This Room I book by Hotels,com have no Windows and I chanche the Room and I have to Pay 4400 Baht moore. This is the last Time I book by Hotels.com . Finish.
Stayed 11 nights in Nov 2018

8/10 Good

Nirmalya

Disliked: Staff & service

Overall stay experience

The rooms are clean but the matresa was very hard. I had requested the receptionist thrice to change the matress to a softer one but the request fell on deaf ears. The hotel staff are very miser on bottled water and the reception area smells of foul toilet odor after sunset. The selection at breakfast is good and filling.
Stayed 7 nights in Feb 2018

6/10 Okay

Andrew, Ningbo, Chia

Disliked: Cleanliness, property conditions & facilities

hotel room was good, as booked with 2 double beds

booked the hotel due to the room type of 2 double beds which was suitable for the 4 of us and not so easy to find. Rooms was nice and large. There was a little bit of repaitr needed where the laminate flooring had come apart. Biggest issues was with the bathrooms. Basin taps only supplied cold water, water was very yellow and so could not use the bath. Showers were manual and the hotels hot and cold water supply were out of balance - basically it was impossible to have a warm shower, you had to choose between too cold and too hot. The other issue we had is that out depature flight was very late so we wanted to extend the room for half a day, hotel wanted to charge eight thousand seven hundred baht, we paid seven thousand baht a day initially, usually half day rate is less than a full day not more! indeed we could have booked an extra full day on expedia for seven thoudand again but at that stage decided to just move across the road and got a nice extremely clean room with working bathroom for two thousand baht
Stayed 7 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ratana

Very good service, nice and friendly staff. Daily cleaning service. The bed was hard. 10 min walk to the beach. Breakfest was ok. Nice pool on the roof.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet hotel

I wouldn't really say this hotel should be rated 4 star. Perhaps 3 star? But I'm happy with the quiet surrounding, close proximity to Big C and massage and a short walk to the beach. The room is comfortable, great staff service they have.
Stayed 4 nights in Dec 2017

6/10 Okay

Jackie, New Zealand

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

You get what you pay for.

The location of the hotel is fantastic and the pool is great! Most of the staff cannot speak English however there are one/two that speak English well - if you're having issues with reception ask to speak to someone else. Our room hadn't been cleaned for over two days and we had to ask reception three times for it to be cleaned. Didn't receive any additional shampoo/body wash for our whole stay even after asking. Breakfast was average - great if you only need some cereal/fresh fruit but do not expect much in the way of a full cooked breakfast. The hallways are not air conditioned and will smell bad most days, however the shower and bathrooms have no smell which is great (some smaller/cheaper hotels in Thailand will have this issue).
Stayed 4 nights in Dec 2017

8/10 Good

Andreas

Liked: Cleanliness, staff & service

Okay for transit.

It was very nice considering price. A lot of noise from the road though and the bed was a bit hard.

6/10 Okay

Farid B

Liked: Cleanliness, property conditions & facilities, room comfort

close to the beach and restaurants

The Hotel was conveniently located close to the Beach.

6/10 Okay

Susann

Disliked: Staff & service, room comfort

2/10 Terrible

ash, g

Disliked: Staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE!!

Our room window looked out onto the hall, so we had no sunlight or nice view and felt boxed in. Staff were rude and not helpful The buffet breakfast was cancelled due to not enough people staying at the hotel Save your money and go elsewhere!!!!

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