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Hotel Relais II Chiostro di Pienza

4.0 star property

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Photo gallery for Hotel Relais II Chiostro di Pienza

Free daily continental breakfast
Seasonal outdoor pool, open 9:00 AM to 7:00 PM, pool loungers
View from property
Property entrance
Courtyard

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Air conditioning

Explore the area

View in a map
Corso Rossellino 26, Pienza, SI, 53026
  • Place, Historic Centre of Pienza
    ‪1 min walk‬
  • Place, Palazzo Piccolomini
    ‪1 min walk‬
  • Place, Pienza Cathedral
    ‪2 min walk‬

Room options

View all photos for Classic Room

Classic Room | 1 bedroom, minibar, in-room safe, free WiFi

Classic Room

9.0 out of 10
Wonderful
(12 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, free WiFi

Superior Room

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, Hill View

Deluxe Room, Hill View | 1 bedroom, minibar, in-room safe, free WiFi

Deluxe Room, Hill View

8.8 out of 10
Excellent
(8 reviews)
  • 25 sq m
  • Hill view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Valley View

Suite, Valley View | 1 bedroom, minibar, in-room safe, free WiFi

Suite, Valley View

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Valley view
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Room

Economy Room | 1 bedroom, minibar, in-room safe, free WiFi

Economy Room

9.6 out of 10
Exceptional
(4 reviews)
  • 8 sq m
  • Sleeps 2
  • 1 Large Single Bed

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About this property

Hotel Relais II Chiostro di Pienza

Hotel in Pienza with free breakfast and rooftop terrace
A restaurant, a bar/lounge and a rooftop terrace are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a seasonal outdoor pool, conference space and concierge services are on-site.
Hotel Relais II Chiostro di Pienza offers 37 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Relais II Chiostro di Pienza. During your stay, you're just a quick walk from Chiesa di San Francesco. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, meeting rooms and conference space
  • Steps from Chiesa di San Francesco and Palazzo Piccolomini
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A seasonal outdoor pool, a rooftop terrace, and a garden are also featured at Hotel Relais II Chiostro di Pienza.

Smoking is allowed in designated areas at this 4-star Pienza hotel.

Guests are served a free continental breakfast daily from 7:30 AM to 10:00 AM.
La Terrazza del Chiostro – This restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terrazza del Chiostro

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10.00 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number IT052021A1FM3EBH7X
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 7:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Relais II Chiostro di
Hotel Relais II Chiostro di Pienza
Relais II Chiostro di
Relais II Chiostro di Pienza
Relais Ii Chiostro Di Pienza
Hotel Relais II Chiostro di Pienza Hotel
Hotel Relais II Chiostro di Pienza Pienza
Hotel Relais II Chiostro di Pienza Hotel Pienza

Reviews

Hotel Relais II Chiostro di Pienza Reviews

8.8

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 320 out of 627 reviews
Rating 8 - Good. 220 out of 627 reviews
Rating 6 - Okay. 61 out of 627 reviews
Rating 4 - Poor. 17 out of 627 reviews
Rating 2 - Terrible. 9 out of 627 reviews

Reviews

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel - great location. Really quiet despite such a central location. Yes rooms are not super modern but they reflect the history of the building. Great pool and breakfast on the terrace.
Stayed 1 night in Jul 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
This property was a 15 century convent which has been converted into a hotel in the midst of a UNESCO world heritage site. The views at the rear of the hotel are breathtaking. A magical place.
The cloistered courtyard
The view for breakfast
Stayed 5 nights in Jul 2025

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic time . The most perfect location for a hotlet, right in the tow with stunning views . Would definitely recommend.
Stayed 2 nights in Jul 2025

8/10 Good

Nestor

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great Town, not so great hotel

The hotel it's ok It's a former Franciscan Convent dating back to 13th century! Depending of the room.it will be room size. The best views you will get from the outside terrace where breakfast it's served Amazing views of Toscana The hotel it's located right in the middle of the town Pienza right next to the church One big problem, it's LOADING AND UNLOADING luggage specially if you have a lot of heavy luggage Being INSIDE the medieval town cars are NOT allowed in front of the hotel You must park on streets outside the town wall That it's about 6 to7minutes walk, uphill, thru pavers streets that could destroy your luggage wheels Also on that street you are only allow to park for 30 minutes It was a problem for us first finding a parking spot on that street (they were all taken) and then had to unload walk to the hotel with the luggage, and then back to the car within the 30 minutes The hotel DOES NOT HAVE PARKING so if you are traveling with a car this could be a problem We had to park in a public PAID PARKING about 30 minute walk from the hotel No one from the hotel helped us to unload, or load our luggage at check in/checkout On another note and you may laugh about this if you are SENSITIVE do NOT stay here My wife and a friend COULD NOT sleep all night long The place felt being "Hunted" Remember this was an OLD CONVENT MONASTERY FROM 13 CENTURY A lot of thing happened here and a lot of people died here If you like "hunted like" experiences this is the place for you
Stayed 1 night in May 2025

6/10 Okay

Antonia

Travelled with family
Liked: Cleanliness, room comfort

GOOD AND STRANGE EXPERIENCE

The hotel it's okThe Hotel it's a former Franciscan Convent dating back to the 13th century !!! Depending of the room you have (we had a room with HILL SIDE VIEW) and it was a pretty good size The best views you'll get from the outside terrace where you will have breakfast Amazing views of Toscana The hotel it's located right in the middle of the town (Pienza) right next to the church as it was and old Franciscan Convent from XIII century One big problem it's LOADING & UNLOADING luggage, specially if you have a lot of heavy luggage Being INSIDE the medieval town cars are NOT allowed in front of the hotel You must park on the streets outside the town wall That it's about 6 to7 minutes walk uphill, thru pavers streets that could destroy your luggage wheels Also on that street you are only allow to park for 30 minutes It was a problem for us first finding a parking spot on that street (they were all taken) and then had to unload, walk to the hotel with the luggage and then back to the car within the 30 minutes The hotel DOES NOT HAVE PARKING so if you are traveling with a car this could be a problem At night we had to park in a public PAID PARKING about 30 minute walk from the hotel No one from the hotel helped us to unload or load our luggage at checkout On another note and you may laugh about this if you are SENSITIVE do NOT stay here My wife and a friend that was traveling with us COULD NOT sleep all night longThe place felt being "hunted"((I did not felt anything)
Stayed 1 night in May 2025

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a beautifully preserved town centre. Bags of atmosphere and history and generous service and breakfasts. The hotel is in the pedestrianised old town so vehicle access and parking is not catered for. The upside however is its central location and access to local amenities on foot or by bike. We had a wonderful stay here.
Stayed 3 nights in May 2025

6/10 Okay

Gary

Stayed 2 nights in May 2025

10/10 Excellent

Carmelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Ugene R

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Apr 2025

8/10 Good

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tatjana

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
One night stay during a stopover in Pienza (cool town!). Unfortunately this hotel didn't have functional air conditioning as advertised. Supposedly it had been turned off for the season despite Italy having near record daytime highs for this time of year. The staff did attempt to help by reactivating the in room AC units on our floor but it was completely ineffective. I believe it was 'functional' in the sense that the in room unit had power but it cooled the room 0%. We had 2 rooms and they acted the same way. We were given a fan and slept with the windows open but just couldn't get enough airflow intol the room despite the outside temperature being very pleasant sweatshirt weather. I know this can be the case in Europe, but as an American who seeks out places that advertise AC, this was a big letdown. I will say the breakfast and hotel location/views are excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Needed an extra night and got a room through Hotels.com. Was there for a wedding. The room was small but the location was where I wanted to be and the breakfast was very good.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Elviro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in a perfect location if you would like to visit Pienza. The restaurant on site - whilst not affiliated with the hotel sits right above the pool so found it a bit awkward leaving the pool and walking through people dining. Their drinks were also so expensive and not worth it - so avoid ordering off them if you are not wanting to spend a lot of money. Otherwise the hotel staff were pleasant and the breakfast was incredible!
Stayed 2 nights in Sep 2024

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities
La unica cosa mala es que el parking es complicado y puede ser lejos. La vista del desayuno es increible
Stayed 1 night in Sep 2024

2/10 Terrible

Roderick

Travelled with family
Disliked: Staff & service, property conditions & facilities
We booked nine months earlier but were given probably the worst rooms. Ours was right next to a restuarant bar which was noisy until midnight and the rooms above were noisy. The double glazing was totally inaffective at blocking sound. Our daughter's room was on the far side of the hotel and couldn't receive wifi or phone reception and the staff simply said the walls were too thick. Would never stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Nola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, convenient location for when we stayed to attend a wedding. The room was clean, quiet and spacious, and we really appreciated having access to a pool on the property for a quick dip when it was super hot outside. And the breakfast was varied and delicious!
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. If you’re driving to Pienza, make sure you message the hotel to get instructions on what the parking options are as you can’t drive anywhere near the hotel with your bags.
Stayed 2 nights in Sep 2024

6/10 Okay

Philip

Liked: Cleanliness, staff & service

Iconic

Iconic hotel in fantastic setting right in the centre of Pienza. We upgraded our room to a suite at a not unreasonable price as the standard room was bleak. It is a very old historic building so there are going to be not ideal rooms. We accept the drawbacks of the old building but it is tired and would benefit from a comprehensive sensitive refurbishment scheme. Terrace restaurant stunning and food good but somewhat overpriced. Overall a unique place to stay
Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Stayed 1 night in Aug 2024

8/10 Good

brian, westerly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is great. the terrace was infested with wasps and the coffee was mediocre. i will stay there again for sure.
Stayed 2 nights in Aug 2024