Mountain Vista Inn & Suites

Property class: 2.5

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Photo gallery for Mountain Vista Inn & Suites

Terrace/patio
Penthouse Apartment | Living area | 32-inch TV with cable channels
Deluxe King Suite with Jacuzzi | Living area | 32-inch TV with cable channels
Indoor pool
Family Suite, 2 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
2647 Parkway, Pigeon Forge, TN, 37863
  • Place, Pirates Voyage Dinner & Show
    ‪3 min walk‬
  • Place, Island at Pigeon Forge
    ‪4 min walk‬
  • Place, Great Smoky Mountain Wheel
    ‪4 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪53 min drive‬

Room options

King room

  • 26 sq m
  • 5 bedrooms
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

  • 30 sq m
  • Sleeps 4
  • 2 King Beds

Double Room, 2 Queen Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 3 Bedrooms

  • 36 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

Family Suite, 2 Bedrooms

  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

Penthouse Apartment

  • 112 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 King Beds

Deluxe King Suite with Jacuzzi

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Mountain Vista Inn & Suites

Along with an indoor pool, this smoke-free hotel has ATM/banking services and free self-parking. WiFi in public areas is free. Other amenities include a vending machine.
Mountain Vista Inn & Suites offers 59 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and an iron/ironing board. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Mountain Vista Inn & Suites. During your stay, you're just a quick walk from Island at Pigeon Forge. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a lift, a terrace and an ATM
  • Guests speak favourably about the location and the clean guestrooms
  • 7 minutes by foot from Island at Pigeon Forge and a 2-minute drive from Titanic Museum
As a guest of Mountain Vista Inn & Suites, you'll find an indoor pool, a terrace, and a vending machine. WiFi is free in public spaces. Mountain Vista Inn & Suites also features an ATM and a lift. Free self parking is available.

This Pigeon Forge hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Thursday (8:00 AM - 11:00 PM) and Friday - Saturday (8:00 AM - 2:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property's front desk is open during the following times:
  • Monday - Thursday: 8:00 AM - 11:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mountain Vista Inn Pigeon Forge
Mountain Vista Inn
Mountain Vista Pigeon Forge
Family Inns Of America - Twin Malls Hotel Pigeon Forge
Mountain Vista Inn & Suites Hotel
Mountain Vista Inn & Suites Pigeon Forge
Mountain Vista Inn & Suites Hotel Pigeon Forge

Mountain Vista Inn & Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 224 out of 1000 reviews
Rating 8 - Good. 192 out of 1000 reviews
Rating 6 - Okay. 188 out of 1000 reviews
Rating 4 - Poor. 154 out of 1000 reviews
Rating 2 - Terrible. 242 out of 1000 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mercedes

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2026

8/10 Good

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly staff and it’s totally close enough to The island to walk… we walked it in the dark with multiple teens a 7 year old and 2 year with zero complaints
Stayed 1 night in Jan 2026

6/10 Okay

Maria

Travelled with family
Disliked: Cleanliness
The room itself was dirty; walls had dirt on them and paint peeling. Beds were clean and comfortable. Sink in bathroom drained very slow. Pool was nice and clean, but didnt provide towels or bathroom in pool area. Overall good experience.
Stayed 3 nights in Dec 2025

10/10 Excellent

MAIKEL Y

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Kyle

Travelled with family
Liked: Staff & service
Room was spacious and comfy. WiFi was absolutely terrible though, never did connect. Pool was ok, a little cool and cloudy but my niece was happy. Good place for the price.
Stayed 3 nights in Dec 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Room was outdated with put together furniture and electrical outlets that didn't work.
Stayed 3 nights in Dec 2025

6/10 Okay

Brandie

Stayed 1 night in Dec 2025

4/10 Poor

lucinda

Disliked: Cleanliness, amenities
Floors were filthy, no Continental breakfasts.....I use to stay here ofetn but this is the 2nd straightbstaybthay was not good
Stayed 3 nights in Dec 2025

10/10 Excellent

Candie

Stayed 3 nights in Dec 2025

10/10 Excellent

Charles

Stayed 5 nights in Dec 2025

2/10 Terrible

John

Stayed 1 night in Dec 2025

4/10 Poor

Isarys

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has a very good location, and the rooms are quite spacious. The young man at the front desk was very helpful and courteous. Unfortunately, the management does not seem to take full advantage of these positive aspects. Overall cleanliness was poor, which was disappointing. Noise from outside and from adjacent rooms was clearly noticeable, making it difficult to rest. Additionally, the hotel does not offer late check-out or luggage storage services until departure time, which would be a valuable improvement for guests.
Stayed 3 nights in Dec 2025

8/10 Good

Ryan

Stayed 1 night in Dec 2025

10/10 Excellent

Chelsie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Souvenir shops walking distance. Can enjoy the Ferris wheel lights and view from your window.
Stayed 2 nights in Dec 2025

2/10 Terrible

Stephanie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
We actually had to leave our room due to having mold issues .We rented the 3 bedroom and upon arrival in the bathroom there was black mold all around the ceiling then In the middle bedroom the ceiling fan had dust hanging from it and the ceiling also was filthy . The first and second bedroom had ladybugs everywhere ..So we requested our money back and had to move motels ..
Stayed 2 nights in Dec 2025

10/10 Excellent

Shannon

Stayed 1 night in Nov 2025

2/10 Terrible

Jack, Austin

Disliked: Staff & service, property conditions & facilities
The location is the only thing going for this place. The beds are terrible. There is nowhere near enough parking. The fixtures are broken. They also offer half the rate in person versus booking online. It's a dump. Don't stay here.
Stayed 1 night in Dec 2025

8/10 Good

TIMOTHY

Stayed 2 nights in Dec 2025

8/10 Good

Benjamin

Liked: Cleanliness, property conditions & facilities
Staff was amazing
Stayed 3 nights in Dec 2025

4/10 Poor

Michael

Disliked: Cleanliness
Unfinished drywall, holes, lights that didn’t work, and don’t get me wrong I had the bar set pretty low for the price.
Stayed 1 night in Dec 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities
Rooms are good.
Stayed 3 nights in Dec 2025

10/10 Excellent

josh

Stayed 4 nights in Nov 2025

8/10 Good

Billy

Liked: Room comfort
Disliked: Cleanliness
Could've been cleaner but was better than expected
Stayed 2 nights in Nov 2025

6/10 Okay

Andrew

Travelled with family
Disliked: Property conditions & facilities
The location is close to the islands but the noises ar night are rough. The pipes are loud in the walls and make alot of noise
Stayed 2 nights in Nov 2025