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El Dorado Maroma, All & More Inclusive - Adults Only

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Photo gallery for El Dorado Maroma, All & More Inclusive - Adults Only

A clear pool with lounge chairs and umbrellas, surrounded by palm trees and a thatched-roof structure.
Property video
4 restaurants; breakfast, lunch and dinner served
An aerial view of a resort with multiple bungalow-style accommodations, a central pool area, and a beachfront.
A beachside lounge with thatched roof, wooden deck, and two reclining chairs with towels.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Maroma Beach
    ‪5 min walk‬
  • Place, Virgen Beach
    ‪5 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪27 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for JUNIOR SUITE - MORE INCLUSIVE

A modern hotel room with a large bed, a desk with a kettle, a ceiling fan, and a view of the outdoors.

JUNIOR SUITE - MORE INCLUSIVE

9.6 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for HONEYMOON SUITE

HONEYMOON SUITE | In-room safe, desk, laptop workspace, iron/ironing board

HONEYMOON SUITE

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for ROYAL RETREAT MI HOTELITO BEACHFRONT SUITE

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, a ceiling fan, and a large window with curtains.

ROYAL RETREAT MI HOTELITO BEACHFRONT SUITE

  • Beach view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for PRIVATE POOL SUITE

A hotel room with a bed, desk, chair, and a balcony with a view.

PRIVATE POOL SUITE

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for SWIM UP SUITE

SWIM UP SUITE | In-room safe, desk, laptop workspace, iron/ironing board

SWIM UP SUITE

10.0 out of 10
Exceptional
(4 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for ROYAL RETREAT HAVEN SUITE

A hotel room with a bed, sofa, coffee table, and a view of the ocean.

ROYAL RETREAT HAVEN SUITE

  • Partial ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for ROYAL RETREAT PRIVATE POOL SUITE

A hotel room with a bed, desk, chair, and a balcony with a view.

ROYAL RETREAT PRIVATE POOL SUITE

  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for ROYAL RETREAT 1 BEDROOM STUDIO

A hotel room with a bed, desk, chair, TV, and a balcony with a view.

ROYAL RETREAT 1 BEDROOM STUDIO

  • Partial ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

El Dorado Maroma, All & More Inclusive - Adults Only

Catch some rays on El Dorado Maroma, All & More Inclusive - Adults Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
El Dorado Maroma, All & More Inclusive - Adults Only offers 149 air-conditioned accommodations with DVD players and a safe. Rooms open to balconies or patios. 40-inch Smart televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is provided on a daily basis.

4 outdoor swimming pools are on site along with a private beach and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Náay Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at El Dorado Maroma, All & More Inclusive - Adults Only. During your stay, you're just a quick walk from Maroma Beach. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free valet parking
  • Enjoy Italian cuisine at MIO CUCCINA ITALIANA, one of the property's 4 restaurants and 4 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to massages, body treatments or hydrotherapy at Náay Spa
  • Amenities include laundry facilities and a terrace
  • On-site recreation includes a private beach, a gym and kayaking
  • 12 minutes by car from El Camaleón Mayakoba Golf Course and 12 minutes from Tres Rios Ecopark
  • Airport shuttle service available for a fee
El Dorado Maroma, All & More Inclusive - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At El Dorado Maroma, All & More Inclusive - Adults Only, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive hotel also offers a fitness centre, a garden and a terrace. Free valet parking is available.

This 4.5-star Playa del Carmen hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
MIO CUCCINA ITALIANA – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
CARIBBEAN GRILL – This restaurant specialises in Caribbean cuisine and only serves dinner. Open daily.
LIMA LIMÓN – This restaurant serves breakfast, lunch and dinner. Open daily.
PAPITOS GOURMET BEACH – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
24 SWIM-UP BAR – This bar is located by the pool. Open daily.
Room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing

Land activities

Volleyball

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 4 bars/lounges
  • 4 restaurants

Restaurants on site

  • 24 SWIM-UP BAR
  • CARIBBEAN GRILL
  • LIMA LIMÓN
  • MIO CUCCINA ITALIANA
  • PAPITOS GOURMET BEACH

Things to do

  • 4 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Kayaking
  • Music library
  • Nightclub
  • Snorkelling
  • Volleyball

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Firepit
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Humane treatment of captive wild animals
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with cable/satellite channels
  • DVD player

Food and drink

  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
El Dorado Maroma, All & More Inclusive - Adults Only offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

El Dorado Maroma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma All Inclusive
Maroma Karisma
El Dorado Karisma
El Dorado Karisma All Inclusive
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Karisma Gourmet All Inclusive Hotel
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma
El Dorado Maroma Karisma Gourmet All Inclusive
Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive by Karisma

El Dorado Maroma, All & More Inclusive - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 196 out of 241 reviews
Rating 8 - Good. 29 out of 241 reviews
Rating 6 - Okay. 11 out of 241 reviews
Rating 4 - Poor. 5 out of 241 reviews
Rating 2 - Terrible. 0 out of 241 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was more than Excellent Very Helpful and Food was amazing as well overall best experience in Mexico so far
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food! we loved it!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent stay!! We absolutely loved it
Stayed 12 nights in Feb 2026
Verified review

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was yummy and room service was so nice! We enjoyed the laid back atmosphere, was not overcrowded. The rooms were huge! pools clean and refreshing and the beach was beautiful. It was easy to get a cabana bed and Marco was amazing, helping get us a great spot anytime we asked :)
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, food is very good Would return again.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid all inclusive for adults only.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding team and resort for our marriage retreat with nine couples. Thank you!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Great food! Great staff (so helpful, and always available), absolutely gorgeous beach! Best place ever!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Doanjun Nguyen

Liked: Cleanliness, amenities, property conditions & facilities
Location, service, staff, quality of food, calm beach and ocean.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Virginia

Liked: Cleanliness
The room we had was quite lovely and clean. The staff all around the resort were friendly and extremely helpful with any requests.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Naomi

This hotel was amazing. Staff are so attentive and professional, food was amazing. We did the catamaran/snorkel and cenote free excursion included and were impressed with both. Loved the yoga!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Matthew Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a great experience. Room and entire property are beautiful. Bartenders and activity directors made it fun. Meals are all cooked to order but service inside the restaurants is very slow. We plan to go back and take friends with us.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

ARCHIBALD Waldo

Liked: Cleanliness, property conditions & facilities
The room was amazing and the staff is very friendly
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Staff were outstanding. Luxury service
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Victoria K

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice not great
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The staff were super friendly and attentive. I loved having a variety of restaurants to choose from. Room service was nice too, especially for the days we had an early excursion or were headed to the airport. Beach was beautiful. Drinks were strong.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Michael Clay

Liked: Cleanliness, amenities, property conditions & facilities
The place was fantastic! From the food to the cleanliness, to the staff.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
The food was absolutely fantastic and the staff was so accommodating and super friendly. Our favorites were Leo, Carlos, Arturo and Gus. Just an unbelievable vacation. The beach is also one of the most beautiful beaches we have walked on.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment staff was fantastic as well as all the rest of the resort staff.
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Thandeka

Liked: Cleanliness, amenities, property conditions & facilities
Great clean room, friendly staff and great food. No entertainment except for live music some days. Overall we had a great relaxing time
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, amenities
Loved the property and the food was excellent!
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Klarisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, food, and resort.
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach, friendly staff, huge rooms, good food.
Stayed 7 nights in Feb 2025
Verified review

8/10 Good

Steffen Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, beach is mainly clean
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Frederick

Liked: Cleanliness, amenities, property conditions & facilities
Room kept clean. Staff on grounds kept everything clean snd beautiful. Restaurant food had a great selection and prepared nicely.
Stayed 7 nights in Nov 2025