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Aparthotel

El Faro 403 SURF

3.5 star property

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Photo gallery for El Faro 403 SURF

Exterior
Deluxe Room, 1 Bedroom, Kitchen, Beachside | Balcony
Outdoor pool
Interior entrance
Deluxe Room, 1 Bedroom, Kitchen, Beachside | Living area

Reviews

9.4 out of 10
Exceptional

Apart-hotel

Sleeps 4

Popular amenities

  • Spa
  • Gym
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle 10 norte esquina avenida 1 norte, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

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About this property

El Faro 403 SURF

Apartment with kitchen, steps from Quinta Avenida
This aparthotel features an outdoor pool, a fitness centre and spa services. Additionally, a children's pool, concierge services and tour/ticket assistance are on-site. The apartment features free WiFi and a kitchen with a fridge, a microwave and a dishwasher. Amenities also include a laptop-compatible safe and a shower. Limited housekeeping is available.
Air-conditioned accommodation at this aparthotel offers laptop-compatible safes and a safe. Accommodation at this 3.5-star aparthotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on weekdays only.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at this aparthotel, you're just a quick walk from Playa del Carmen Main Beach. Enjoy features like an outdoor pool, a gym and a round-trip airport shuttle (surcharge). The apartment offers free WiFi and a kitchen.
  • Air-conditioned apartment with kitchen, fridges and microwaves
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • On-site recreation includes a gym and zip-lining
  • Steps from Quinta Avenida and 3 minutes on foot from Playa del Carmen Main Beach
  • Airport shuttle service available for a fee
El Faro 403 SURF offers its guests a kids' pool, an outdoor pool, and a fitness centre. Spa services, tour/ticket assistance, and concierge services are also featured at El Faro 403 SURF.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen aparthotel.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Massage
  • Outdoor pool
  • Spa services

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Family friendly

  • Children's pool
  • Travel cot

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Housekeeping (weekdays only)
  • Laptop-compatible safe
  • Limited-hour front desk
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle parking
  • Children's pool
  • Gym
  • Ziplining
  • Bicycle rentals nearby
  • Boat tours nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Snorkelling nearby
  • Spelunking nearby
  • Swimming nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • Bicycle parking

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 8:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at El Faro 403 SURF

Children and extra beds

  • Children are welcome.

Smoking

Smoking allowed: in designated areas

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 40 per accommodation, per week.
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The front desk at this property is open daily from 8:30 AM - 8:30 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

El Faro 403 SURF Aparthotel
El Faro 403 SURF Playa del Carmen
El Faro 403 SURF Aparthotel Playa del Carmen

Reviews

El Faro 403 SURF Reviews

9.4

Exceptional

9.6/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 17 out of 24 reviews
Rating 8 - Good. 5 out of 24 reviews
Rating 6 - Okay. 2 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

Reviews

6/10 Okay

Nayir

Travelled with family
Liked: Cleanliness
Wasn't the best experience. Possibly one of the worst. Matress and pull-out sofa has a lot of wear and tear and would need to be replaced. The manager decided to take care of maintenance issues that we were not actively complaining about, and disregarded our request for the technician to come back after our stay. Additionally, there were electrical issues the night before our last night, which disrupted our sleep (the light automatically kept turning on and off), which was not adressed before we left. Positive points about it is the cleanliness, good communication from the manager, and bathroom and kitchen products that were free to use. Depending on preferences, location could also be a plus (very close to bars and clubs that play music until at least 2am). Guests may need eye shades and ear plugs if they are to have any semblance of a restful stay. They must also be unbothered by the service trucks who park outside the building to collect seaweed that is washed ashore. Unfortunately, we were here during seaweed season and there was a lot! Also, there may be construction/maintenance throughout the building, never mind that people may still be vacationing. Unfortunately, I will not return to this property and cannot give my recommendation to stay here based on the above comments. Thank you.
Stayed 7 nights in May 2025

8/10 Good

Shawneen

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025

6/10 Okay

Tiffany

Travelled with family
Liked: Amenities
Pros: Fantastic location - easily walkable to everything, beautiful pool, security, oceanfront building, condo had snacks, wine, literally nearly everything you could need. Very well appointed. Cons: On first night there was an ant (ants all over the kitchen and main area base boards) and centipede issue and we had to walk to Wal-Mart to buy Raid to spray the place down. Music from the bar across the street and immediate area is LOUD until 3am every night. The condo is essentially right avross the street from a beach bar. Condo is listed as the couch being usable as a double bed, but no blankets or bedding is provided in order to use it, so we couldn't. Fresh fruit was provided but most was already rotten when we arrived so it leaked sludge all over its container. We had to use the Raid again on the last night because there was a massive cockroach running across the dining room area. We basically didn't use anything in the kitchen area because we were so grossed out by the bugs, they were all over the counters, stovetop, everything.
Stayed 6 nights in Mar 2025

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Far exceeded our expectations! We would choose this property again if we ever return.
Stayed 6 nights in Mar 2025

10/10 Excellent

Angela K

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice condo !! Way more than expected and looks even better in person than pictures!! Front desk staff very friendly and helpful
Stayed 6 nights in Feb 2025

10/10 Excellent

Piper

Liked: Cleanliness, room comfort

Surf 403

Great condo at El Faro. El Faro is one of our favorite spots. This one bedroom condo is super roomy, decorated beautifully and housed with everything you need. Perfect for a couple! Pool is oceanfront and beautiful. Definitely would rent again. ⭐️⭐️⭐️⭐️⭐️
Sunrises are beautiful here! This pic was taken poolside at El Faro
Stayed 5 nights in Feb 2025

10/10 Excellent

carol

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Owners were outstanding! Left us with food in the fridge and snacks . thank you so much
Stayed 8 nights in Nov 2024

10/10 Excellent

Ileen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was gorgeous and perfect if you want the space a hotel can not offer. We loved this place and would definitely go back. If you are into the night life it is the perfect location as you are walking distance to the bars, but if you are looking for a quiet night this might not be the best option because the music from the bars can be heard at a distance. Parking is not included, but is affordable and in a parking garage where your car is safe.
Stayed 3 nights in May 2024

10/10 Excellent

Staphany

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Valeri

Liked: Cleanliness, amenities, property conditions & facilities
I visited this hotel when friends stayed there. The GIANT infinity pool overlooked the ocean and was sublime to swim and float in. It's so big you don't have to worry about swimmers into someone. The condo I stayed in was LUXURIOUS, with 2 full bathrooms.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mary Lou Irma, SANTA ANA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had an issue with air conditioner stopped working they changed our room right away and took care of the problem staff really nice and made our stay comfortable
Stayed 4 nights in Aug 2023

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice location and great pool but no restaurant on bar on premises. Lots of noise from nearby clubs but fairly soundproof inside. Great cooking facilities but no basic supplies like salt/pepper, oil, sugar etc. Comfortable bed and furnishings. Lots of day noise from pumper trucks etc. Not clear what cleaning policy was only got cleaned once on second day. One other day maid showed up at 9:30am but we were still in bed but never came back. Overall a great place.
Stayed 7 nights in Apr 2023

8/10 Good

steve

Liked: Cleanliness

Nice place but the club noise was a downside.

This particular room unfortunately has a balcony facing directly towards the noise of the nightclubs making it completely unusable. Ruining the rest of the experience completely. Room was clean and nice. Pool etc was nice. 1 of the elevators was out for our entire stay. More of a nuisance than anything. Also the patio door latch was broken and every time we closed the front door it would pop open.
Stayed 4 nights in Jan 2023

10/10 Excellent

Douglas, Highlands ranch

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great amenities, pool, gym, massage, right on the beach. This is right in the heart of 5th Avenue in PDC so it's very busy and open all night.
Stayed 3 nights in Oct 2022

10/10 Excellent

Juan

Liked: Cleanliness, room comfort
Stayed 9 nights in Jul 2022

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family went for spring break, loved it and will be back! pool excellent! We had a wonderful stay with El Faro in Playa de Carmen. The staff and service was excellent, the views are dreamy and the location was great. We will definitely return.
Stayed 8 nights in Mar 2022

8/10 Good

sylma

Travelled with family
Liked: Cleanliness, room comfort
Great unit well matained. Communications w manager was constant and clear. The building is well located by the beach and steps from all the clubs. Great security although to tough at times.
Stayed 4 nights in Nov 2021

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, room comfort

Great location on the beach and one block from 5th

Stayed 6 nights in Dec 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2021

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied Customer

I had a great stay. I loved the residence. Very nice. Convient to everything. Right on the beach.
Stayed 4 nights in Nov 2020

8/10 Good

Marianne I.

Liked: Cleanliness, room comfort
Stayed 14 nights in Nov 2024

10/10 Excellent

MARIBEL GARCIA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Es un lindo condominio junto al mar y con una gran alberca
Stayed 3 nights in May 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, room comfort
Perfect location just by the beach and very close to Quinta Avenida. Nice pool with a shallower part perfect for kids. Everything was clean. Drinking water was included. The only thing I can comment on was the air conditioner was a bit loud. Definitely recommend going there.
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar en frente a mar ubicado a menos de 100 metros de la 5 avenida. Increible
Stayed 4 nights in Mar 2021