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Fiesta Inn Playa del Carmen

Property class: 3
VIP Access

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Photo gallery for Fiesta Inn Playa del Carmen

Rooftop terrace
Rooftop terrace
Beach nearby, white sand
2 outdoor pools
Gym

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Avenida 10 Esq. Con Calle 26, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪10 min walk‬
  • Place, Mamitas Beach
    ‪11 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(30 reviews)
  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room with a balcony, 2 Double

Room with a balcony, 2 Double | In-room safe, desk, laptop workspace, iron/ironing board

Room with a balcony, 2 Double

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Terrace Room

Terrace Room | In-room safe, desk, laptop workspace, iron/ironing board

Terrace Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Fiesta Inn Playa del Carmen

This hotel features 2 outdoor pools, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Fiesta Inn Playa del Carmen offers 129 air-conditioned accommodations with espresso makers and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Fiesta Inn Playa del Carmen. During your stay, you're just a quick walk from Quinta Avenida. Features include free WiFi in public areas, plus 2 outdoor pools and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at La Isla
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Steps from Quinta Avenida and 7 minutes on foot from Mamitas Beach
Fiesta Inn Playa del Carmen offers its guests 2 outdoor swimming pools and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 1970 square feet (183 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly Fiesta Inn Playa del Carmen. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Playa del Carmen hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to noon.
La Isla – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 19 for adults and USD 14 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Isla

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (1,970 square foot of space)
  • Coworking space

Outdoors

  • Dock
  • Garden
  • On the boardwalk/promenade
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Fiesta Inn Playa del Carmen

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 20.00 per night
  • A tax is imposed by the city: USD 3.37 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19 for adults and from USD 14 for children
  • Covered self-parking fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Inn Playa Carmen
Fiesta Playa Carmen
Fiesta Inn Playa Del Carmen Riviera Maya Mexico
Fiesta Inn
Fiesta Inn Playa Carmen Playa del Carmen
Fiesta Playa Carmen Playa del Carmen
Fiesta Inn Playa Del Carmen Riviera Maya
Fiesta Del Carmen Del Carmen
Fiesta Inn Playa del Carmen Hotel
Fiesta Inn Playa del Carmen Playa del Carmen
Fiesta Inn Playa del Carmen Hotel Playa del Carmen

Fiesta Inn Playa del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 1003 reviews
Rating 8 - Good. 270 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Andre

Liked: Cleanliness, amenities, property conditions & facilities
Area and property was fantastic
Stayed 3 nights in Jan 2026

10/10 Excellent

Juan Felipe Rivera

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 4 nights in Dec 2025

10/10 Excellent

Dane, Henderson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our go to spot for an overnight stay in PDC. This time we stayed for NYE. Clean, quiet, quick check in and out. Close to everything
Stayed 1 night in Dec 2025

8/10 Good

Sean

Stayed 1 night in Jan 2026

8/10 Good

Mesut, Cambridge

Stayed 4 nights in Jan 2026

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was okay, pillows were terrible, chopped up foam. The air conditioning had a musty moldy smell when turned on. Coffee in the hallway was cold at 8:00am.
Stayed 2 nights in Jan 2026

10/10 Excellent

Carly

Stayed 1 night in Dec 2025

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness
The hotel food wasn’t great and the facilities could have been better. The staff were amazing
Stayed 8 nights in Dec 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities
The location was perfect - just a block off 5th Ave shopping and restaurants. Our room was very clean and quiet. The hotel staff were friendly and helpful. The rooftop pools and bar were fun, but if you are looking for a poolside vacation, there were only 5-6 pool chairs so it was difficult to snag one. We stayed for 5 days and would definitely stay here again.
Stayed 5 nights in Dec 2025

8/10 Good

Michael

Stayed 1 night in Jan 2026

6/10 Okay

Anu Roopa

Liked: Cleanliness
Disliked: Amenities
Very limited amenities for a 4 star hotel. They gave us 1 cup to share by two people. The pool was broken and the chairs were all worn. The hotel needs to be updated. Also note that there is no sea view although it claims to be sea facing
Stayed 4 nights in Dec 2025

10/10 Excellent

Pastora

Stayed 7 nights in Dec 2025

6/10 Okay

Nazanin, Oakville

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

N/a
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super clean and the staff was super helpful and friendly especially Javier, who helped me out and my friend Jane very much.
Stayed 13 nights in Dec 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, especially Javier. He was friendly and helpful to both me and my friend Jane.
Stayed 12 nights in Nov 2025

8/10 Good

JOSE, PHARR

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location just one block from La Quinta Avenida. Professional staff, clean room. They were having issues with the cable/internet provider, we were not able to watch TV, Netflix or any other app on the smart tv, nor were we able to mirror from my mobile device. They need to do some maintenance on the frameless glass shower door hinges, the glass door was dragging on the floor, it needs adjustment to prevent glass from shattering. (Safety concerns) Other than that, everything else was good.
Stayed 3 nights in Nov 2025

8/10 Good

ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, just one block away from the hot spot 5th Avenue. 26th Street is a perfect location that places you right smack in the middle of the best walking area in Playa del Carmen.
Don’t miss out on eating here. Best darn chicken.
Stayed 6 nights in Nov 2025

10/10 Excellent

Robert

Stayed 2 nights in Nov 2025

10/10 Excellent

Luis, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great, 2 mins from the 5th avenue and the beach.
Stayed 1 night in Oct 2025

10/10 Excellent

Hilberto

Stayed 1 night in Aug 2025

10/10 Excellent

ReneEmilio

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Lee-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Javier at the front went out of his way to ensure our check in and check out went smoothly. He organized a taxi for us when we left. Overall we have a great stay!
Stayed 1 night in Aug 2025

6/10 Okay

Ethnna

Travelled with family

Average

Bed base was damaged at halfway of bed made noise every time you sat or moved. No refrigerator
Stayed 2 nights in Aug 2025

10/10 Excellent

Mucio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025