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Iberostar Selection Paraíso Maya Suites - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Iberostar Selection Paraíso Maya Suites - All Inclusive

8 outdoor pools, pool umbrellas, pool loungers
Lobby
Garden
On the beach, white sand, sun-loungers, beach umbrellas
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Hot tub

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Paraiso Golf Course
    ‪10 min walk‬
  • Place, Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪2 min drive‬
  • Place, Maroma Beach
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Junior Suite

  • 58 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

View from room

Junior Suite, Beachside

  • 62 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Free minibar, in-room safe, desk, laptop workspace

Junior Suite

8.8 out of 10
Excellent
(41 reviews)
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Beachside

View from room

Junior Suite, Beachside

8.0 out of 10
Very good
(9 reviews)
  • 62 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior

Free minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 58 sq m
  • Sleeps 4

View all photos for Suite Junior with Beach View

Free minibar, in-room safe, desk, laptop workspace

Suite Junior with Beach View

  • 58 sq m
  • Beach view
  • Sleeps 4

View all photos for Suite Junior with Pool View

Free minibar, in-room safe, desk, laptop workspace

Suite Junior with Pool View

  • 57 sq m
  • Sleeps 4

View all photos for Suite Junior with Pool View

Free minibar, in-room safe, desk, laptop workspace

Suite Junior with Pool View

  • 58 sq m
  • Sleeps 4

View all photos for Junior Suite, Poolside

View from room

Junior Suite, Poolside

9.4 out of 10
Exceptional
(6 reviews)
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Poolside

View from room

Junior Suite, Poolside

  • 58 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View)

View from room

Junior Suite (Tropical View)

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Promo)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Promo)

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View)

View from room

Junior Suite (Tropical View)

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Promo)

Free minibar, in-room safe, desk, laptop workspace

Junior Suite (Promo)

8.0 out of 10
Very good
(2 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior with Garden View

  • Sleeps 4

Suite Junior with Garden View

  • Sleeps 4

View all photos for Suite Junior

Free minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 58 sq m
  • Sleeps 4

View all photos for Suite Junior with Beach View

Free minibar, in-room safe, desk, laptop workspace

Suite Junior with Beach View

  • 58 sq m
  • Beach view
  • Sleeps 4

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About this property

Iberostar Selection Paraíso Maya Suites - All Inclusive

Beachfront property with 20 restaurants and 8 outdoor pools
Spend the day relaxing at the beach, practising your swing on Iberostar Selection Paraíso Maya Suites - All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 20 restaurants.
Iberostar Selection Paraíso Maya Suites - All Inclusive offers 434 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 8 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Iberostar Selection Paraíso Maya Suites - All Inclusive. During your stay, you're just a quick walk from Paradise Beach. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 20 restaurants, 2 coffee shops/cafes, a beach bar and a poolside bar
  • Splash around at the free water park with a lazy river or swim in the 8 outdoor pools
  • Indulge with aromatherapy, deep-tissue massages or hydrotherapy at Spa Sensations
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, tennis courts and a gym
  • Guests have great things to say about the family-friendly amenities and the helpful staff
  • Just a 2-minute drive from Playa Paraiso Golf Course and 14 minutes from Maroma Beach
Iberostar Selection Paraíso Maya Suites - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Summer fun is a breeze at Iberostar Selection Paraíso Maya Suites - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 8 outdoor swimming pools and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 20 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking and valet parking are available.

This 4.5-star Playa del Carmen property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
La Pagoda – This buffet restaurant serves lunch and dinner.
La Marina – This restaurant only serves dinner. Reservations are required. Open daily.
Bistró L'Etoile – This restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
El Rancho – This steakhouse only serves dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (some restrictions)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 coffee shops/cafes
  • 20 restaurants
  • 8 bars/lounges
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bistró L'Etoile
  • El Rancho
  • La Marina
  • La Pagoda

Things to do

  • 18-hole golf course
  • 2 hot tubs
  • 8 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Health club
  • Kayaking
  • Lazy river
  • Nightclub
  • Optional golf privileges
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping centre
  • Snorkelling
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing

Family friendly

  • 8 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Iberostar Selection Paraíso Maya Suites - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Iberostar Paraiso Maya
Iberostar Maya Paraiso
Iberostar Paraiso Maya
Iberostar Paraiso Maya All Inclusive
Iberostar Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya Playa del Carmen
Maya Iberostar
Paraiso Maya
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Paraiso Maya Playa Paraiso, Riviera Maya, Mexico
Iberostar Riviera Maya
Iberostar Paraiso Maya All Inclusive All-inclusive property
Iberostar Selection Paraíso Maya All Inclusive Playa del Carmen
Iberostar Selection Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya All Inclusive
Iberostar Selection Paraíso Maya All Inclusive

Reviews

Iberostar Selection Paraíso Maya Suites - All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 541 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

Reviews

10/10 Excellent

Hyun Ju

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great. All staffs were nice. 👍
Stayed 3 nights in Aug 2025

10/10 Excellent

Kyrylo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Shawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend, was nice, staff was friendly, def recommend walking around to other nearby iberostar buildings.
Stayed 5 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Everything was awesome. Friendly, great food, water tasted very good. First time in Mexico, very impressed Small issue with some flies outside our balcony because of a dead bird or something but they sprayed and offered to change rooms which we declined cause we didn’t use balcony.
Stayed 5 nights in Jul 2025

10/10 Excellent

Greter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho las amenidades dentro del hotel, realmente no necesitas nada más fuera y el start Camp para niños es muy animado y bien seguro
Stayed 5 nights in Jul 2025

8/10 Good

Maria Nilce sales

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
All private restaurants had nothing available only buffet so sad
Stayed 4 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. It was our 5th time there. Food for an all inclusive was decent. Need more chairs by the pools.
Stayed 7 nights in Jul 2025

8/10 Good

Ian, Woburn

Stayed 6 nights in Jun 2025

8/10 Good

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely love the property. It’s well-maintained. It’s clean and we love the wildlife.
Stayed 7 nights in Jul 2025

8/10 Good

Anna

Liked: Cleanliness, amenities
Stayed 9 nights in Jun 2025

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We did a lot of research looking for a resort that was big enough to have lots of food options and things to do. This resort did not disappoint. Everything was really great. The staff there are really great people and so friendly ALL the time. Pools were clean, food was really good. Service was excellent (except the sit down restaurants) those took a bit to get your drinks or more drinks but buffets were really good. The seaweed was pretty strong when we were there but we never had to wait for a drink, either at the bar or someone always came by to serve us. (Don't forget to tip) We would for sure go here again and bring friends and family. Great experience.
Stayed 5 nights in Jun 2025

8/10 Good

Brynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, I did not have a good stay, but this was not the hotel‘s fault. I went as a solo traveler, which was a bad idea. Given this is a family resort. I thought I could find some quiet, but I couldn’t and they even put me in a room across the waterpark. I tried to get a refund on the extra day because I went home early and they wouldn’t do it, but I understand. I highly recommend this place for families, though, it looks like a blast! And the food was incredible!
Stayed 4 nights in Jun 2025

6/10 Okay

Norma

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel was nice, however the service was poor. Under staffed and, staff not very professional. We did have a couple of excellent staff members like Hania and her captain ( can’t remember his name) other than them two, they all seemed rushed, the service at reg sit down restaurant was poor, except in the Japanese one ( the geisha).
Stayed 5 nights in Jun 2025

8/10 Good

Steven

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property…the Maya Suites were very nice and recently updated. The food was very good as a whole. The service was also mostly very good. The beach was not very nice during our stay due to the high levels of sargassum…but the pools were great!
Stayed 7 nights in Jun 2025

8/10 Good

Trang

Stayed 4 nights in Jun 2025

10/10 Excellent

Grace

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
liked the food. could have been closer to the beach
Stayed 7 nights in Jun 2025

8/10 Good

Renee

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Not the fault of the resort but the Sorgassum was horrible and the smell was horrible
Stayed 4 nights in Jun 2025

8/10 Good

Ravi David

Stayed 5 nights in Jun 2025

4/10 Poor

Stephy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The overall experience of the resort was great. Pool beaches and performances were all spectacular. The only bad thing we all said was the booking of the restaurants. We tried to book restaurants on the app and in person and it wasn't working and no one told us that we should do it right away when we get to the resort.
Stayed 5 nights in Jun 2025

10/10 Excellent

Raelene

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd trip to Maya Suites. We absolutely love everything about this resort! The staff amazing. There is always something new to discover on the resort.
Stayed 5 nights in Jun 2025

4/10 Poor

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property is just older
Stayed 3 nights in Jun 2025

8/10 Good

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

4/10 Poor

Salvador

Travelled with family
Nuestro cuarto estaba sucio los espejos no los limpiaban por más de un mes podías ver la tierra en los vidrios,todos los pasillos de las habitaciones llenos de platos sucios vasos por días nadie los recogía y los pasillos en toda la semana nunca se barrieron ni trapearon y se veían negros de mugre y muy sucios solo el lobby estaba limpio cada vez hay menos limpieza en estos hoteles y eso es lo que enferma a las personas por eso hay tanta bacteria
Stayed 5 nights in Jun 2025

6/10 Okay

christina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very average resort. I wish there were food options closer to the pools instead of taco stands. The property is kind of confusing .
Stayed 4 nights in Jun 2025

10/10 Excellent

milena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautifully properly. Food was pretty good. Excellent service. Lots of activities for kids. Highly recommend it.
Stayed 4 nights in May 2025