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Hyatt Place Portland Downtown - Old Port Square

Property class: 3

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Lounge
Suite, 1 Bedroom, Bay View | Premium bedding, individually furnished, desk, laptop workspace
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
433 Fore St, Portland, ME, 04101
  • Place, Cross Insurance Arena
    ‪5 min walk‬
  • Place, Portland Museum of Art
    ‪11 min walk‬
  • Place, State Theatre
    ‪11 min walk‬
  • Airport, Portland, ME (PWM-Portland Intl. Jetport)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

Room, 1 King Bed with Sofa bed (Specialty, Fore Street View) | Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Specialty, Fore Street View)

10.0 out of 10
Exceptional
(21 reviews)
  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View

View from room

Suite, 1 Bedroom, Bay View

  • Bay view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty, Island View)

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Specialty, Island View)

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Room, 1 King Bed with Sofa bed (High Floor) | Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(26 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor, With Sofa Bed)

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds (High Floor, With Sofa Bed)

8.6 out of 10
Excellent
(14 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Shower)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(134 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Bay View

View from room

Suite, 1 King Bed with Sofa bed, Bay View

10.0 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, individually furnished, desk, laptop workspace

Room, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, individually furnished, desk, laptop workspace

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(25 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hyatt Place Portland Downtown - Old Port Square

This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking. Housekeeping is available on request.
Hyatt Place Portland Downtown - Old Port Square offers 130 accommodations with coffee/tea makers and designer toiletries. This individually furnished accommodation has separate sitting areas. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The shopping around Hyatt Place Portland Downtown - Old Port Square gets high marks from our customers. During your stay, you're just a quick walk from Casco Bay. Features include free WiFi in public areas and a free round-trip airport shuttle, plus a 24-hour gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 10-minute walk of Wadsworth-Longfellow House and Portland Museum of Art
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1050 square feet (98 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Portland Downtown - Old Port Square. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 3-star Portland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 7:00 AM to 11:00 PM on request
  • Area shuttle up to 5 miles
  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,050 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LED TV with premium cable/satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14 per person
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Hotel Portland-Old Port
Hyatt Place Portland-Old Port
Hyatt Place Portland - Old Port Maine
Hyatt Place Portland-Old Port Hotel
Hyatt Place Portland Old Port
Hyatt Portland Old Square
Hyatt Place Portland Old Port
Hyatt Place Portland Downtown - Old Port Square Hotel
Hyatt Place Portland Downtown - Old Port Square Portland
Hyatt Place Portland Downtown - Old Port Square Hotel Portland

Hyatt Place Portland Downtown - Old Port Square Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 859 out of 1316 reviews
Rating 8 - Good. 267 out of 1316 reviews
Rating 6 - Okay. 108 out of 1316 reviews
Rating 4 - Poor. 45 out of 1316 reviews
Rating 2 - Terrible. 37 out of 1316 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Amber Dawn

Liked: Cleanliness, property conditions & facilities
Staff at the front desk seemed uninterested and not welcoming
Stayed 1 night in Jan 2026

6/10 Okay

Amber Dawn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff were not very welcoming, the Tv stopped working at one point and our window stared out at three vent pipes only feet away.
Our view
Stayed 1 night in Jan 2026

10/10 Excellent

Zach

Stayed 1 night in Jan 2026

2/10 Terrible

Fatuma

Stayed 7 nights in Jan 2026

10/10 Excellent

Michael, Mount Pleasant, SC 29464

great people
Stayed 3 nights in Jan 2026

4/10 Poor

Lewes

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We had to evacuate the hotel twice in the middle of winter while being here for a fire alarm caused by the dust from the construction. When asked about compensation we were given a rude response from Jim who then fought with us about why he wouldn’t give us any discount on the room. The breakfast here is not free btw but they did at least refund it for us as some sort of compensation after fighting with us about that as well. The location is good but terrible customer service from management. The rest of the staff was delightful though
Stayed 1 night in Jan 2026

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and comfortable. Staff was helpful and friendly. Location was within walking distance to restaurants and shops. There is some construction going on but not an inconvenience or disruptive. Overall, nice hotel with great location.
Stayed 3 nights in Jan 2026

10/10 Excellent

Simone

Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Stayed 1 night in Jan 2026

10/10 Excellent

Coralie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect location. Very nice hotel, room and staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service
Super friendly staff!!! Felt genuinely welcomed. Clean room. Quiet.
Stayed 1 night in Jan 2026

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, amenities
Very large space! We were given a wonderful room with a balcony and great views. Staff was efficient and kind, room was clean and spacious, location was excellent.
Stayed 1 night in Jan 2026

2/10 Terrible

Lewes

Stayed 1 night in Jan 2026

6/10 Okay

Kelly

Disliked: Amenities
The bedding was not very comfortable or warm, but other than that it was okay.
Stayed 1 night in Jan 2026

8/10 Good

Lionel

Stayed 4 nights in Jan 2026

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
room was clean, staff was kind
Stayed 1 night in Jan 2026

10/10 Excellent

Julie, Ashland

Liked: Cleanliness, amenities, property conditions & facilities
Room was huge and clean, staff were friendly and helpful, location was great, and the valet process was easy!
Stayed 1 night in Dec 2025

8/10 Good

Chris, Reading

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Construction going on- Fire alarm went on for over 20 minutes Called front desk and received rude employee and then she hung up on us.
Stayed 1 night in Jan 2026

8/10 Good

Henry

Stayed 1 night in Jan 2026

10/10 Excellent

Joel

Stayed 1 night in Jan 2026

10/10 Excellent

Alexander

Stayed 1 night in Jan 2026

10/10 Excellent

Gavin

Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Shuttle to the airport was so appreciated. Room was clean.all good
Stayed 1 night in Jan 2026

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
Room comfy and clean.
Stayed 1 night in Nov 2025

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