Pinewood Queenstown

3.0 star property

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Photo gallery for Pinewood Queenstown

Front of property
Living area
Terrace/patio
Villa, 1 Bedroom, Private Bathroom | Exterior
Free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
48 Hamilton Road, Queenstown, 9300
  • Place, Skyline Queenstown
    ‪3 min walk‬
  • Place, Kiwi Park
    ‪5 min walk‬
  • Place, Queenstown Mall
    ‪11 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

Double Room, 1 Double Bed (Budget) (Shared Bathroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Budget Single Room (Shared Bathroom)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Studio (Budget)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Apartment, Multiple Beds (Budget)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

Twin Room (Budget) (Shared Bathroom)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Deluxe Double Room, Multiple Beds (Shared Bathroom)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Deluxe Cabin, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Room, 4 to 6 bed dorm (Dormitory Bed) (Shared Bathroom)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Double Room, 1 Double Bed (Ensuite)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Quadruple Room (Ensuite)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Room (Ensuite)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Apartment, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Cabin, 1 King Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Cabin, Multiple Beds (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

Premium Studio

  • Sleeps 6
  • 4 Single Beds and 1 Queen Bed
  • Free Wi-Fi

Premium Cabin, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

Studio (Quad)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Standard Room, Multiple Beds (Shared Bathroom)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Double Room Ensuite

  • Sleeps 2
  • Free Wi-Fi

Budget Studio

  • Sleeps 2
  • Free Wi-Fi

Apartment With Mountain View

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About this property

Pinewood Queenstown

Laundry facilities, tour/ticket assistance and a garden are available at this lodge. WiFi in public areas is free. Additionally, gas grills, a front desk safe and multilingual staff assistance are on-site.
Pinewood Queenstown offers 27 accommodations. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Pinewood Queenstown . During your stay, you'll be within walking distance of Queenstown Mini Golf. Features include free WiFi in public areas and laundry facilities. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Within a 15-minute walk of Queenstown Mini Golf and Queenstown Cemetery
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Pinewood Queenstown , you'll find barbecue grills, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Pinewood Queenstown also features a garden, laundry facilities, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Queenstown lodge.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Limited on-site parking

Things to do

  • Bicycle storage

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 100% renewable energy
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower

Entertainment

  • Cable/satellite channels

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Special check-in instructions

The property charges 2.5 per cent for credit card payments

The front desk is open daily from 7:00 AM - 9:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: NZD 100 per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Pinewood Backpacker

Pinewood Lodge Backpacker

Pinewood Lodge Hostel Queenstown

Pinewood Lodge Hostel

Pinewood Queenstown

Pinewood Lodge Queenstown

Pinewood Hotel Queenstown

Pinewood Lodge

Pinewood Lodge Hostel

Pinewood Queenstown Lodge

Pinewood Queenstown Queenstown

Pinewood Queenstown Lodge Queenstown

Pinewood Queenstown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 239 out of 744 reviews
Rating 8 - Good. 267 out of 744 reviews
Rating 6 - Okay. 145 out of 744 reviews
Rating 4 - Poor. 45 out of 744 reviews
Rating 2 - Terrible. 48 out of 744 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

SWEE CHENG

Stayed 13 nights in Feb 2026

6/10 Okay

Jay

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The room was much smaller than we were led to believe. We were not aware this was a dormitory style set -up with a shared kitchen, refrigerator and a common sitting room/living room. Given the rooms are so small, there is no room to put even one chair to sit on other than the bed. Also, the shower temerature changed whenever some in the building flushed a toilet or ran their shower or sink taps.
Stayed 2 nights in Feb 2026

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We got upgraded to a 1-bedroom apartment, which was amazing!! The apartment is very clean & well-equipped, plenty of space for two people, came with complimentary tea, coffee & biscuits, and we could store our luggage with at the Reception on the day we checked out. Very happy with the service, would definitely recommend Pinewood to our friends & families!
Stayed 1 night in Feb 2026

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean & well-equipped room with tea/ coffee & biscuits, great reception service, very well-equipped common kitchen and well-organised fridge space for sharing. Really enjoyed our stay in Pinewood!
Stayed 1 night in Feb 2026

8/10 Good

Rahne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing shower and clean
Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Stayed 2 nights in Feb 2026

4/10 Poor

kevin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT RENT THIS DUMP! Nothing like what we booked on their website. We were put in a rooming house, bed was comfy but took up most of the room. No towel service, finally got my own towels on day 3, we left early for excursion on Day 2 thinking we would get towels…Nope, and when went to office to ask for towels, they were all gone… Shower is useless. There is one control that works the temperature AND the pressure at the same time. The temperature is scalding hot so to try and use the shower, you have to turn it right down to cold, which is still HOT, and barely dribbles out of the shower head. Walls are paper thin…
Stayed 2 nights in Feb 2026

8/10 Good

Edgardo

Liked: Cleanliness, staff & service, amenities
Room, staff and location
Stayed 2 nights in Feb 2026

6/10 Okay

Toby

Stayed 3 nights in Feb 2026

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Riom was lovely, staff helpful, bathroom was great
Stayed 1 night in Feb 2026

6/10 Okay

Rudi

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We requested to do make up room on the second day stayed but when we came back none being done, as we aware of your program but we opened the window on the shower on the first night so a lot of insect or debris on the towels, but the receptionist was helpful and borrowed us okay fan just surviving second night, so the housekeeping was let down otherwise we will give 5 star
Stayed 2 nights in Feb 2026

8/10 Good

Vinay

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room. A short walk from downtown areas of Queensland.
Stayed 1 night in Feb 2026

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. The room was a little older but it was clean and the beds were comfortable. It is walking distance to the city center and a grocery store. Also walkable to the gondola which is one of the main attractions of the city. I would stay there again. The price was fair and the WiFi worked well. Only small complaint would be that the shower had no cool temperature. It was hot or hotter.
Stayed 1 night in Feb 2026

10/10 Excellent

Fan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was super friendly and location, room, shared kitchen were good as well.
Stayed 2 nights in Feb 2026

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall pretty good place to stay. Would like to have a spot cleaning on third day. Otherwise good accomodations. Had a nice view from room. Shower could use a bit of an upgrade but not too bad.
Stayed 4 nights in Jan 2026

6/10 Okay

Khurram

Stayed 5 nights in Jan 2026

10/10 Excellent

Jumbo

Travelled with family
Liked: Cleanliness, staff & service, amenities
very clean and quiet
Stayed 2 nights in Jan 2026

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities
It would be 5 stars if the doors didn’t have a habit of being very loud and therefore waking people up. Staff were amazing, facilities were good.
Stayed 2 nights in Jan 2026

2/10 Terrible

Muhammad

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Out of all the stays In New Zealand , no doubt the worst one !!! Very noisy , doors getting slammed all nights , very poor quality of cleaning in communal areas . Very strong smell . Very old property in general . Only a couple of good things about this property are customer service and location for no doubt.
Stayed 1 night in Jan 2026

2/10 Terrible

Muhammad

Disliked: Cleanliness, amenities, property conditions & facilities
Out of all the stays In New Zealand , no doubt the worst one !!! Very noisy , doors getting slammed all nights , very poor quality of cleaning in communal areas . Very strong smell . Very old property in general . Only a couple of good things about this property are customer service and location for no doubt.
Stayed 2 nights in Jan 2026

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, convenient location close to downtown, parking is difficult room was small but a great price and clean shower and bathroom
Stayed 1 night in Jan 2026

8/10 Good

Namali

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms spotless. Beds sooo comfortable. Soaps and shampoo provided of good quality. Communal bathrooms very good standard. Extremely good value for the price we paid and 10 mins walk to the Queenstown tourist centre. BIGGEST negative!! 4 stars from me cos Walls are paper thin. You can hear the quiet conversations people have in the next room till late which was quite disturbing to get some sleep. God forbid you hear noises you don’t want to hear. Bring ear plugs. We were there for 3 nights. Communal bathrooms remained uncleaned and messy for 3 nights. Cleaning of it would be nice.
Stayed 2 nights in Jan 2026

6/10 Okay

Kathleen

Travelled with family
Liked: Cleanliness
Happy with the private bathroom. The room was basic but clean. Glad to have our own private carpark. Pinewood is close to the gondola; so it's in a convenient location. It's pricey for what you get (compared to Tasmania where we're from). But everything's overpriced in Queenstown.
Stayed 1 night in Jan 2026

10/10 Excellent

Zehra Aziz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient stay, within walking distance to the town centre. The staff were friendly and very accommodating with our requests.
Stayed 4 nights in Jan 2026

10/10 Excellent

Katalin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026