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Holiday Inn Queretaro Zona Diamante by IHG

3.5 star property

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Photo gallery for Holiday Inn Queretaro Zona Diamante by IHG

Pool
Bar (on property)
Exterior
Breakfast, lunch and dinner served
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Anillo Vial Fr Junipero Serra, Querétaro, QUE, 76140
  • Place, Plaza Boulevares Shopping Mall
    ‪12 min walk‬
  • Place, Queretaro 2000 Park
    ‪15 min walk‬
  • Place, Plaza del Parque Shopping Mall
    ‪15 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪49 min drive‬

Room options

View all photos for Suite, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Bath Shower Combination)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(23 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

7.8 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Bath Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Bath Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Holiday Inn Queretaro Zona Diamante by IHG

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and 24-hour room service.
Holiday Inn Queretaro Zona Diamante by IHG offers 148 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Queretaro Zona Diamante by IHG. During your stay, you'll be within walking distance of Plaza Boulevares Shopping Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine while dining at Stellaris
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a porter
  • On-site recreation includes a gym
  • Just a 5-minute drive from Aqueduct of Santiago de Querétaro and a few minutes from Plaza del Parque Shopping Mall
  • Airport drop-off shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 8 meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4626 square feet (416 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Queretaro Zona Diamante by IHG. A shuttle from the hotel to the airport (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Querétaro hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to noon.
Stellaris – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Airport drop-off shuttle (surcharge) from 7:00 PM to 10:30 PM on request
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 335 to 395 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Stellaris

Things to do

  • Gym

Family friendly

  • Babysitting
  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 4,626 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Queretaro Zona Diamante by IHG

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 335 to 395 per person
  • Airport shuttle fee: MXN 765 per vehicle (maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Queretaro
Holiday Inn Queretaro Diamante
Holiday Inn Queretaro Zona Diamante
Holiday Inn Zona Diamante
Holiday Inn Zona Diamante Hotel
Holiday Inn Zona Diamante Hotel Queretaro
Queretaro Holiday Inn
Queretaro Holiday Inn Zona Diamante
Zona Diamante
Zona Diamante Queretaro
Holiday Inn Queretaro Zona Diamante Hotel
Holiday Inn Queretaro Zona Diamante Hotel Queretaro

Holiday Inn Queretaro Zona Diamante by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1012 reviews
Rating 8 - Good. 257 out of 1012 reviews
Rating 6 - Okay. 70 out of 1012 reviews
Rating 4 - Poor. 34 out of 1012 reviews
Rating 2 - Terrible. 22 out of 1012 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Carlos

Great location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Nidia

Liked: Cleanliness, staff & service, amenities
Friendly staff Clean rooms Transportation to the airport
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

BERTHA

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and excellent breakfast buffet.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing staff!
Stayed 1 night in Jul 2025
Verified

8/10 Good

LUIS

Liked: Cleanliness, amenities, property conditions & facilities
In general I enjoyed my stay at the hotel.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area is beautiful great to sit and read.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Carlos Octavio

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

liwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the airport, nice clean
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service
Todo excelente
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service
From a business traveler perspective, it is a good property.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a great experience at Holiday Inn!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Lishia

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. Good place to stay near the airport.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent everything. Spotless place. I will come back for sure.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Gorgeous view of the city from my room. I absolutely loved it!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and Staff was very helpful
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Nayelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This staff was amazing and very attentive.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. First time in Queretaro. Location is great. Friendly and excellent staff.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Rapheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool and the soundproofed room. Not the best area to walk but otherwise good.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Queretaro!

Our stay at Holiday Inn Queretaro Zona Diamante was absolutely incredible. The whole hotel was extremely clean, the rooms very comfortable and the staff were excellent and helpful. The city views were amazing and the recently renovated pool was so relaxing and perfect.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice and spacious room with a beautiful view of the city. We would definitely stay here again with no hesitation!
Stayed 1 night in Sep 2023