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Hotel Crown Victoria

Property class: 4
VIP Access

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Photo gallery for Hotel Crown Victoria

Indoor spa tub
Terrace/patio
Exterior
Premium bedding, minibar, in-room safe, desk
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Autopista Querétaro - México #2100, Querétaro, QUE, 76080
  • Place, Alameda Hidalgo Park
    ‪17 min walk‬
  • Place, Plaza Santa Maria Bullring
    ‪1 min drive‬
  • Place, Josefa Ortiz de Domínguez Auditorium
    ‪2 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

8.6 out of 10
Excellent
(42 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Kitchenette

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Kitchenette

9.8 out of 10
Exceptional
(7 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Double Beds, Kitchenette

8.4 out of 10
Very good
(10 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

8.8 out of 10
Excellent
(33 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Crown Victoria

This hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hotel Crown Victoria offers 172 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Crown Victoria. During your stay, you'll be connected to the convention centre and within walking distance of Alameda Hidalgo Park. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Alameda Hidalgo Park and a few minutes from Josefa Ortiz de Domínguez Auditorium
  • Airport and local-area shuttle service available for a fee
Hotel Crown Victoria offers its guests a hot tub and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Crown Victoria. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Querétaro hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Hotel Crown Victoria has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 330 for adults and MXN 110 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 300
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 200.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Crown Victoria

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 330.00 for adults and from MXN 110.00 for children
  • Airport shuttle fee: MXN 450.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: MXN 200.00 (subject to availability)
  • Late check-out fee: MXN 300.00 (subject to availability)
  • Hosted evening meal: MXN 300.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Crown Victoria offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Occidental Querétaro-Barceló Hotel Group Queretaro
Occidental Querétaro-Barceló Group Queretaro
Occidental Querétaro Hotel Queretaro
Occidental Querétaro-Barceló Group
Occidental Querétaro Hotel
Occidental Querétaro Queretaro
Occidental Querétaro Barceló Hotel Group

Hotel Crown Victoria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1016 out of 1581 reviews
Rating 8 - Good. 354 out of 1581 reviews
Rating 6 - Okay. 115 out of 1581 reviews
Rating 4 - Poor. 48 out of 1581 reviews
Rating 2 - Terrible. 48 out of 1581 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Antonio

Stayed 1 night in Jan 2026

10/10 Excellent

Abigail

Stayed 1 night in Dec 2025

10/10 Excellent

Daira Michelle

Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Stayed 5 nights in Dec 2025

2/10 Terrible

Lorena

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is really old and dirty . I will not stay there again!!!
Stayed 1 night in Dec 2025

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean room. Comfy bed. Restaurant on site.
Stayed 2 nights in Nov 2025

8/10 Good

Agustin

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

6/10 Okay

Agustin

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
During the day they remove the bar and put everything back very late, can't an enjoy a drink.
Stayed 1 night in Dec 2025

10/10 Excellent

Antonio

Stayed 1 night in Nov 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities
Everything was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 5 nights in Nov 2025

8/10 Good

Elias

Liked: Cleanliness, amenities, property conditions & facilities
Staff services were great! Also the facility in general very clean and peaceful.
Stayed 1 night in Nov 2025

4/10 Poor

Edgar

Liked: Staff & service
Bastante ruido de los trailers de atrás toda la noche
Stayed 1 night in Nov 2025

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, property conditions & facilities
Room was clean. Bed was comfy. Great location close to bus terminal. Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Inocencio

Stayed 1 night in Nov 2025

10/10 Excellent

Mauro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel muy comodo viajó mucho y mis espectativas son altas el hotel cumple con todas las espectativas comodidad limpieza y atención camas cómodas limpias y almohadas sumamente acoñchonadas
Stayed 1 night in Nov 2025

10/10 Excellent

Antonio

Stayed 1 night in Nov 2025

10/10 Excellent

willy

Stayed 10 nights in Oct 2025

10/10 Excellent

Bryan

Stayed 1 night in Nov 2025

10/10 Excellent

Brenda

Stayed 1 night in Oct 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities
Everything was really good clean rooms, hot water and good service.
Stayed 2 nights in Oct 2025

6/10 Okay

Betzabe

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hot tub very dirty. Parking was full
Stayed 1 night in Oct 2025

10/10 Excellent

Alexander Jose, Monterrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and good value for short stays.
Stayed 1 night in Oct 2025

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes the air conditioner was great didn’t use the hot tub
Stayed 6 nights in Sep 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025