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Heritage Inn

2.5 star property

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Photo gallery for Heritage Inn

Coffee shop
Terrace/patio
Fireplace
Front of property
Free cots/infant beds, rollaway beds, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
7412 State Highway 28, Schuyler Lake, Richfield Springs, NY, 13457
  • Place, Doubleday Field
    ‪13 min drive‬
  • Place, National Baseball Hall of Fame
    ‪13 min drive‬
  • Place, Otsego Lake
    ‪13 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Free cots/infant beds, rollaway beds, free WiFi, bed sheets

Room, 1 Queen Bed

7.6 out of 10
Good
(11 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Free cots/infant beds, rollaway beds, free WiFi, bed sheets

Room, 2 Double Beds

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Heritage Inn

Motel in Richfield Springs with free parking
This smoke-free motel features a coffee shop/cafe, barbecues and a picnic area. Free WiFi in public areas and free self parking are also provided.
Heritage Inn offers 12 accommodations with air conditioning. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath. This Richfield Springs motel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

You'll find features such as free WiFi in public areas and self-parking, plus a coffee shop/cafe at Heritage Inn.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • 13 minutes by car from Heroes of Baseball Wax Museum and 14 minutes from Doubleday Field
There's a coffee shop/cafe on site. Public spaces have free WiFi. Heritage Inn also features barbecue grills and a picnic area. Free self parking is available.

This Richfield Springs motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A coffee shop/cafe

Family friendly

  • In-room cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Heritage Inn Richfield Springs
Heritage Inn Hartwick
Heritage Hartwick
Heritage
Motel Heritage Inn Hartwick
Hartwick Heritage Inn Motel
Heritage Schuyler Lake
Motel Heritage Inn Schuyler Lake
Schuyler Lake Heritage Inn Motel
Heritage
Motel Heritage Inn
Heritage Inn Hartwick
Heritage Hartwick
Motel Heritage Inn Hartwick
Hartwick Heritage Inn Motel
Motel Heritage Inn
Heritage
Heritage Inn Motel Richfield Springs
Heritage Inn Richfield Springs
Heritage Inn Motel
Heritage Inn Richfield Springs
Heritage Inn Motel
Heritage Inn Richfield Springs
Heritage Inn Motel Richfield Springs

Reviews

Heritage Inn Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 105 out of 304 reviews
Rating 8 - Good. 100 out of 304 reviews
Rating 6 - Okay. 51 out of 304 reviews
Rating 4 - Poor. 28 out of 304 reviews
Rating 2 - Terrible. 20 out of 304 reviews

Reviews

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rustic appearance, but wished it had a coffee maker. Great time
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Good deal
Stayed 2 nights in Aug 2025

4/10 Poor

Christopher

Travelled with family
Disliked: Staff & service, room comfort

Don’t stay here!

Room itself is fine. Beds aren’t comfortable. Owner or whoever she is, is extremely rude. We showed up a half hour early to grab our room key and leave for the evening. She confronted me about being there. There’s no check in process, they just call and tell you the room is unlocked with the key inside. Complained because I turned the ac on in the room. Apparently they have a requirement that ac is to stay at 70. She then went into our room and turned it off, then the following day went back in (while we weren’t there) and turned it back to 70. IT WASN’T EVEN ON WHILE WE WERE GONE!!!! Lady is very unprofessional! I can only imagine what else they do in rooms while people are not present!!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Tara

Stayed 1 night in Aug 2025

4/10 Poor

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
I wouldn’t recommend this motel unless price is your only consideration.
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard, Horsham

Travelled with family
Liked: Cleanliness, staff & service
Strange check-in. The owner called us early to tell us she left the keys in the room.
Stayed 3 nights in Aug 2025

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s no WiFi, no staff was present. I had to leave earlier than I anticipated in order to be able to work. There was no employee on site to communicate this to, I did shorten my stay. I understand maybe I took the booking availability up for another lucky soul. The property representative on the phone told me they were at max capacity. The guests must have all walked there. Including mine, There was a Max of 3 cars in the parking lot both days I was there. I ended up paying over 1100 for 2 nights and had to call over 6 times (they finally answered Sunday morning) ignored 3-4 voicemails. After complaining they reluctantly gave me a $250 refund. I still paid over 900 for 2 nights stayed. I complained on the phone that there is no WiFi. She said there is WiFi you just need the right “code”. There was a “code” hand written and stuck to the empty mini fridge, and it was an “incorrect password”. Possibly if someone was there to speak to, or answered the phone I could have gotten the correct code. Again, when Monday came I decided this was enough and checked out early. There was nobody at the desk to communicate this to and discuss these matters. I encourage Expedia to remove this property from its website. The lady on the phone hung up on me when I was asking for some sort of refund the following week. I urge you not to stay here. If your son is playing at dreams park, it’s about 20 minutes away. There are better options of places to stay, that are much closer.
Stayed 5 nights in Jul 2025

6/10 Okay

Donna

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The Heritage Inn is a no-frills mom-and-pop motel located in a hamlet about a 20-minute drive from Cooperstown. The hamlet itself is economically depressed, with several buildings visibly deteriorating and blighted. Other than the motel, hamlet’s only business appears to be a small convenience store and gas station. There are no dining establishments of any kind. The owner and proprietor is very friendly and eager to please. She was dealing with a well-water problem when we arrived. A couple other guests cancelled their stays when they heard about the water issue. However, we chose to stay and the problem was resolved a couple hours later. The area was very quiet, rural and relaxing. The owner provided coffee and doughnuts in the office every morning. Our room was rustic but clean, with comfortable beds and a relatively modern and functional bathroom. The drive to and from Cooperstown over country roads was pleasant. If you are not a sophisticate or an elitist and just want a simple pleasant place to stay that is not too far from Cooperstown, the Heritage Inn is a decent choice. We will definitely consider staying here when we return to Cooperstown next summer.
Stayed 4 nights in Jul 2025

8/10 Good

Toni

Liked: Staff & service, room comfort

Heritage Inn Stay

We had a very pleasant stay. It was a quiet country atmosphere.
Stayed 5 nights in Jul 2025

8/10 Good

Zac

Business traveller
Liked: Cleanliness, property conditions & facilities
Overall extremely nice host, and clean accommodations. Was lacking consistency with hot vs cold water in my experience of 6 days (very hit or miss). Not having internet the whole time I was there would have been nice to know beforehand. Based on what I was told, Spectrum was coming out to fix it. Other than that, very suitable for a short (1-2) day stay; some may consider themselves roughing it if they stay longer.
Stayed 8 nights in Jun 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

mark

Liked: Cleanliness, property conditions & facilities
Very nice and clean. Quiet not too far out of the way. Close to gas and convenience store with deli. Remember you are in rural upstate NY. But not far from town. For tge price its A+. Simple for a single person or two. Might be difficult for a family or a spouse that cannot handke simplicity
Stayed 4 nights in Jun 2025

4/10 Poor

Stuart

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Niklos

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Such a fun place to stay. Great rooms and perfect area to stay in.
Stayed 6 nights in Jun 2025

6/10 Okay

Clyde

Ok, but not again

Motel is aged but in a nice location. We had insects in our room, wi-fi would not connect to internet and this morning there was no hot water in the showere or sink.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
ease of checking in and checking out. Nice quiet place to rest after enjoying the area. Price is great as well
Stayed 2 nights in Jun 2025

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heritage Inn makes the grade.

Initially i had a small problem, but the manager resolved it quickly. Clean, comfortable, quiet.
Stayed 2 nights in Jun 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Booked a room here for a weekend in Cooperstown. Was looking for a no frills spot for a place to sleep for 2 nights, but this was a little too "no frills" Check in was a phone call telling me what room I was assigned to and they left the door open with the key inside. There was no staff on site and the store in front was not open (this was at 4:30pm on a Friday afternoon). I tried calling the phone number listed on the website, but no luck. The internet was not working and in reading other reviews, it seems like this may have been the case for awhile. The room itself was clean and comfortable and what I was expecting from the photos. But I would probably not stay here again unless there was some indication they were attending to their guests with more than just a phone call
Stayed 2 nights in Jun 2025

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bathroom in need of repair. Tub seemed unstable and adjacent floor was likely rotted. That being said it was ok; price was in line with condition.
Stayed 1 night in Jun 2025

6/10 Okay

Glen

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The room itself was nice and clean. Amenities were not as promised. TV didn’t work and there was no internet. There was a coffee pot but no coffee or hot cups. We were the only guests and there was no one available if help was needed. Fortunately, we were passing through and staying for only one night.
Stayed 1 night in Jun 2025

10/10 Excellent

Chantal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful

Note: We stayed during Cooperstown's off, off season. Review: We were there for a conference at The Otsaga Hotel. We wanted something a little more cost effective. This lovely little hotel is rustic, but clean. We had hot water, heat, and THE ENTIRE PLACE to ourselves. Talk about peaceful! The proprietor was helpful, answered her phone, and this place is only a 14 minute drive to Cooperstown.
Stayed 2 nights in Mar 2025

10/10 Excellent

gail

Stayed 2 nights in Aug 2024

2/10 Terrible

Scott

Stayed 1 night in Oct 2024

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024