Extended Stay America Suites Richmond Glen Allen Short Pump

2.5 star property

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2 bedrooms, premium bedding, desk, laptop workspace
Property amenity
2 bedrooms, premium bedding, desk, laptop workspace
Lobby
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Gym
  • Air conditioning
  • Parking included

Explore the area

Map
4231 Park Place Ct, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪4 min drive‬
  • University of Richmond
    ‪11 min drive‬
  • Lewis Ginter Botanical Garden
    ‪13 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

Room options

Premium Suite, Multiple Beds, Non Smoking, Kitchen

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Extended Stay America Suites Richmond Glen Allen Short Pump

Suburban hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a fitness centre, laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, barbecues, a picnic area and a front desk safe are on-site. Weekly housekeeping is available.
Extended Stay America Suites Richmond Glen Allen Short Pump offers 95 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. Televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Extended Stay America Suites Richmond Glen Allen Short Pump, you'll be close to Short Pump Town Center. Free WiFi in public areas, free self-parking and a gym are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • 5 minutes by car from Short Pump Town Center and 13 minutes from University of Richmond
  • Pets welcome for a fee
Extended Stay America Suites Richmond Glen Allen Short Pump offers its guests a fitness centre, barbecue grills, and a picnic area. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Richmond Glen Allen Short Pump also features laundry facilities, a front desk safe, and a lift. Free self parking is available.

This Glen Allen hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

TownePlace Suites Marriott Richmond
TownePlace Suites Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
Towneplace Suites Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Glen Allen
Hotel TownePlace Suites by Marriott Richmond Glen Allen
Glen Allen TownePlace Suites by Marriott Richmond Hotel
Hotel TownePlace Suites by Marriott Richmond
TownePlace Suites by Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel
TownePlace Suites Marriott Richmond
TownePlace Suites by Marriott Richmond
Extended Stay America Richmond Glen Allen Short Pump

Extended Stay America Suites Richmond Glen Allen Short Pump Reviews

Reviews

6.2
Rating 10 - Excellent. 114 out of 434 reviews
Rating 8 - Good. 78 out of 434 reviews
Rating 6 - Okay. 73 out of 434 reviews
Rating 4 - Poor. 60 out of 434 reviews
Rating 2 - Terrible. 109 out of 434 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've had some bad experience with extended stays in the past. But this is a great location, rooms are very clean. It's a quiet location, with a helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe area, very convenient for shopping, dining, banking, etc. the special suites are very spacious and well equipped. I had to issues and they were quickly resolved
Stayed 2 nights in Apr 2025

6/10 Okay

Shea

Liked: Cleanliness, amenities
Terrible
Stayed 1 night in Apr 2025

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Mar 2025

10/10 Excellent

Roddney

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, yet plenty of shopping and dining within a few blocks away.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dre

Travelled with partner
Liked: Amenities
It’s secluded
Stayed 2 nights in Apr 2025

8/10 Good

Belinda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Business traveller
Liked: Staff & service, room comfort

It was ok

Stayed 5 nights in Mar 2025

6/10 Okay

Song, Saint Mary

Stayed 1 night in Jan 2025

4/10 Poor

Don’t Mind

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The door latch/bolt was missing the bolt. Only the door handle lock. It was very noisy in the morning. Lots of people outside at all hours of the night mostly smoking cigarettes or weed.
Stayed 2 nights in Mar 2025

2/10 Terrible

Sage

Disliked: Staff & service, amenities, property conditions & facilities
I had a reservation for March 28-30. On the day that I was supposed to be checking in, while I was driving to Richmond they l left the following voicemail. This is the Extended StayAmerica on 4231 Parkley Court I do have your reservation right here but we are sold out unfortunately so we would not be able to accommodate you. You can go ahead and just call Expedia and they would be able to relocate you to another extended stay have a good night bye.
Stayed 2 nights in Mar 2025

6/10 Okay

P

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Roaches

Room was clean front desk was friendly . the room had roaches. Room 208 .
Stayed 5 nights in Mar 2025

4/10 Poor

Zachary

Stayed 3 nights in Mar 2025

2/10 Terrible

John

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I had to wait 3 hours to check in after 3pm check in time. Bathroom door was broken, sofa bed could not be used as a bed because wire frame was coming through matress, smokers at the hotel threw cigarette butts out in mulch in rear of hotel that caused a fire and FD response had to extinguish.
Stayed 1 night in Mar 2025

10/10 Excellent

David, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Despite the policy, there us a bit of cigarette smoke odor. Probably cannot be helped or enforced.
Stayed 1 night in Mar 2025

10/10 Excellent

Omar

Stayed 1 night in Feb 2025

10/10 Excellent

Lois

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Tuesday weekly work stay

Stayed 1 night in Mar 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water - room reeked of cigarettes and pot
Stayed 1 night in Mar 2025

8/10 Good

robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
As soon as we checked in, theres roaches in the room. First night the neighbors were slamming against the same wall our beds on havin a screaming good time. Next night, overdose 2 doors down and the neighbors screaming at 3am.
Stayed 2 nights in Mar 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this location before…once again I’ve had a very pleasant experience no complaints. I will definitely be staying here again in the future.
Stayed 1 night in Mar 2025

2/10 Terrible

Marsha, Chester

Business traveller
It was more a problem with Expedia. I booked with Expedia for a housing service and the hotel stated they couldn’t honor the booking. So there was never a stay with that booking. Expedia failed to refund my money back saying they couldn’t reach the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shea

Liked: Cleanliness
Stayed 5 nights in Feb 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay…no complaints
Stayed 1 night in Feb 2025