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Hampton Inn & Suites Richmond Short Pump

2.5 star property

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Photo gallery for Hampton Inn & Suites Richmond Short Pump

A breakfast area with a counter, coffee machines, and a sign that reads "HAPPY BREAKFAST STARTS HERE".
A reception area with a wooden reception desk, a welcome sign, a wall-mounted digital kiosk, and a shoe display.
A modern patio area with outdoor furniture and umbrellas, a brick building, and a wooden fence in the background.
A Hampton Inn & Suites hotel with a modern design, featuring multiple floors and a prominent entrance.
A large indoor swimming pool with clear blue water, surrounded by lounge chairs and a sunbed area.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
12341 West Broad Street, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪3 min drive‬
  • Place, Greater Richmond Convention Center
    ‪27 min drive‬
  • Place, Kings Dominion
    ‪32 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪43 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

A hotel room with a bed, desk, chair, TV, bedside lamps, and a wardrobe.

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.2 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

A modern bathroom with a white sink, mirror, and shower.

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

A hotel room with a bed, desk, chair, TV, bedside lamps, and a wardrobe.

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a window with a view of buildings.

Room, 1 King Bed, Refrigerator & Microwave

9.8 out of 10
Exceptional
(30 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a window with a view of buildings.

Room, 1 King Bed, Accessible (Hearing)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

A hotel room with two beds, a desk, a TV, and a window with a view of greenery.

Room, 2 Queen Beds, Refrigerator & Microwave

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A modern bathroom with a bathtub, shower, and two towel bars.

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a desk, a TV, and a window with a view of greenery.

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, desk, chair, TV, bedside lamps, and a wardrobe.

Suite, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

A modern bathroom with a bathtub, shower, and two towel bars.

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a window with a view of buildings.

Room, 1 King Bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Room Fridge And Microwave

Desk, laptop workspace, WiFi, bed sheets

2 Queen Room Fridge And Microwave

  • 5 sq m
  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 4

View all photos for 1 King Mobility Access With Tub Nonsmoking

Desk, laptop workspace, WiFi, bed sheets

1 King Mobility Access With Tub Nonsmoking

  • 5 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hampton Inn & Suites Richmond Short Pump

An indoor pool, a fitness centre and a 24-hour business centre are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a meeting room and a 24-hour front desk.
Hampton Inn & Suites Richmond Short Pump offers 128 accommodations with a hairdryer and free toiletries. This accommodation is furnished with desks and desk chairs. 28-inch flat-screen televisions come with premium cable channels and pay-per-view films. Microwaves and coffee/tea makers are provided. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Richmond Short Pump. During your stay, you'll be within walking distance of Short Pump Town Center. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free Motorhome/coach/lorry parking
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Just a 3-minute drive from Short Pump Town Center and 15 minutes from University of Richmond
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Richmond Short Pump offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. The business-friendly Hampton Inn & Suites Richmond Short Pump also features a front desk safe and a lift. Parking is available for a fee.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free RV/bus/lorry parking on site
  • Uncovered parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn & Suites Richmond Short Pump Hotel
Hampton Inn & Suites Richmond Short Pump Richmond
Hampton Inn & Suites Richmond Short Pump Hotel Richmond

Hampton Inn & Suites Richmond Short Pump Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 378 out of 493 reviews
Rating 8 - Good. 75 out of 493 reviews
Rating 6 - Okay. 21 out of 493 reviews
Rating 4 - Poor. 8 out of 493 reviews
Rating 2 - Terrible. 11 out of 493 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, easy check in, close to anything you could want!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to resturants and shopping. Very clean and staff was attentive
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a bit of a hotel snob at times but this one exceeded my expectations! Incredibly friendly staff, very clean and comfortable rooms. Love the area, felt safe and had lots of great food/shopping options. If we are in the area again we will definitely be staying here.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rebecca

Very nice place to stay! Clean, spacious room. Good breakfast.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Rooms were very clean and breakfast was delicious.
Stayed 1 night in Mar 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and great staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gary

Liked: Amenities, property conditions & facilities
Room was great , breakfast was good and staff was helpful and friendly.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff! Great breakfast. Clean room and a very comfortable bed! Great location!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jeneka

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in great location. Check in with Nick was amazing. I would definitely recommend.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
excellent staff, William was great during check-in and checkout
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities
Beautiful area. Room was very clean and the staff was very friendly and accommodating.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sydney

Liked: Cleanliness, amenities, property conditions & facilities
everything was excellent
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, and great rooms and service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean rooms and nice staff.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Briana

Liked: Cleanliness, property conditions & facilities
Front desk staff was great, comfy beds, and great water pressure in the shower.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Don’t hesitate to book. Nick was the best!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities
Room was clean and the staff were friendly
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Staff was friendly and helpful. The amenties were good.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Yoshimi

Liked: Staff & service
Greeted by friendly staff who were all very tentative. The room was definitely smaller than other locations, but it was clean. I wasn’t aware of parking charges up front, but access was nice. Breakfast was pretty standard (no fresh fruits options - only apples). Overall, I think the hotel and the staff members were nice!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly. Room clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The room was extremely nice!!! Front desk employees were extremely nice and very informative.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 1 night in Feb 2026

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