Infinity Bay Spa & Beach Resort

3.5 star property
VIP Access

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Poolside bar
Creator video
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Interior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
West Bay Road, Roatan, Bay Islands, 34101
  • Place, West Bay Mall
    ‪2 min walk‬
  • Place, West Bay Beach
    ‪5 min walk‬
  • Place, Tabyana Beach
    ‪6 min walk‬
  • Airport, Roatan (RTB-Juan Manuel Galvez Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Condo, 1 Bedroom, Garden View (One Bedroom Garden View)

8.2 out of 10
Very good
(28 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Condo, 2 Bedrooms, Garden View (Two Bedrooms Garden View)

9.0 out of 10
Wonderful
(34 reviews)
  • 107 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Premier Queen Studio

8.6 out of 10
Excellent
(14 reviews)
  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Bedrooms, Pool View (Two Bedrooms Pool View)

9.4 out of 10
Exceptional
(18 reviews)
  • 122 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

One Bedroom Pool View

7.4 out of 10
Good
(6 reviews)
  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

Similar properties

About this property

Infinity Bay Spa & Beach Resort

Family-friendly beachfront location with 2 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Infinity Bay Spa & Beach Resort's 2 outdoor swimming pools or pampering yourself at the full-service spa. Change of towels is available on request
Infinity Bay Spa & Beach Resort offers 113 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate dining areas and includes dining tables. Beds feature down duvets. LCD televisions come with premium cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Infinity Bay Spa & Beach Resort. During your stay, you're just a quick walk from West Bay Beach. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a beachfront location while dining at La Palapa
  • Take a swim in the 2 outdoor pools
  • Indulge with facials, manicures and pedicures or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a sauna, kayaking and parasailing
  • Guests have great things to say about the location and the pool
  • Just a 4-minute walk from West Bay Beach and 3 minutes on foot from West Bay Mall
  • Free airport and ferry terminal shuttle service
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Infinity Bay Spa & Beach Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach resort also offers a children's pool, a sauna and a garden. Self parking is free.

This 3.5-star Roatan resort is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
La Palapa – This beachfront restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free ferry terminal shuttle
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • La Palapa

Things to do

  • 2 outdoor pools
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Full-service spa
  • Kayaking
  • Parasailing
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • In-room babysitting
  • In-room cot
  • In-room microwave
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 20 buildings
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Blender
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Limited room service
  • Microwave
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Infinity Bay Spa & Beach Resort offers transfers from the ferry terminal and airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Infinity Bay Beach
Infinity Bay Spa Beach Resort
Infinity Bay Resort
Infinity Beach Resort
Infinity Bay Spa Beach
Infinity Bay Spa And Beach Resort Roatan Islands Honduras
Infinity Bay Spa And Beach Hotel West
Infinity Bay Spa Beach Resort Roatan
Infinity Bay Spa Beach Roatan
Infinity Bay Beach Resort
Infinity Spa & Resort Roatan
Infinity Bay Spa Beach Resort
Infinity Bay Spa & Beach Resort Resort
Infinity Bay Spa & Beach Resort Roatan
Infinity Bay Spa & Beach Resort Resort Roatan

Infinity Bay Spa & Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1006 reviews
Rating 8 - Good. 208 out of 1006 reviews
Rating 6 - Okay. 89 out of 1006 reviews
Rating 4 - Poor. 46 out of 1006 reviews
Rating 2 - Terrible. 54 out of 1006 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of all the places we can stay this resort never disappoints
Stayed 7 nights in Oct 2025

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities
Beach hevean
Stayed 3 nights in Jul 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
He AC didn’t work and there’s cockroaches everywhere, including giant ones in our room. We endured AC-less nights for 2 nights, and once we found roaches inside the unit on the 3rd night, we were out. I know, it’s the Caribbean, it’s warm and wet which is perfect for roaches. But if you charge $300+ a night, you better get rid of all of them…and have your AC actually work. Plus, actually have your doors close. I wouldn’t be posted a 1 star if they charged $100. Since the pool is probably the best pool I’ve ever been in. Kids and us loved it. But god damn. The arrogance to charge that high and yet not do basic pest control or AC maintenance is embarrassing. I mean, maybe it’s not embarrassing. It’s Honduras. There is no shame here. The reputation of Honduras is so terrible that there is nothing to protect. Best to make your money and run away into the sunset. Y’all better not delete this.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Stayed 4 nights in Oct 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No complaints at all, everything was just as expected. We had a great time .
Stayed 3 nights in Oct 2025

8/10 Good

Willard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the sound! Could hear everything outside all evening, night and morning! Add insulation and windows and doors that shut tight!
Stayed 7 nights in Oct 2025

10/10 Excellent

Alex, Arlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was provided excellent service. The food was fresh and very good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Emin

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 4 nights in Oct 2025

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Sep 2025

8/10 Good

Heidi Kathleen, Valley View

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with combination of the best pools including a new kiddie pool area, tanning area in the water and super nice beach with top notch snorkleing out by the rope area! Great shore diving as well and top notch dive teams The food prices at the resort have gotten very high since they add on a handling fee and taxes etc. But there is great restaurants along the beach to choose from also
Stayed 7 nights in Sep 2025

10/10 Excellent

JONATHAN, North Bergen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2025

8/10 Good

Nerissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything made an ideal vacation - from the diving, to the beaches and the staff. The staff were excellent. My only negative comment is that if you do not purchase the all inclusive, then the drinks and food were over priced - especially with the taxes. But I would definitely go again.
Stayed 7 nights in Sep 2025

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Mario Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, excellent customer service would recommend it to all my family and friends.
Stayed 2 nights in Sep 2025

10/10 Excellent

edwin geovany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurante and shopping
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a lot of meat available on the island, but the restaurants are plenty.
Stayed 16 nights in Jul 2025

10/10 Excellent

Lilliam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resource to stay. It was wonderful. The staff are amazing.
Stayed 7 nights in Sep 2025

10/10 Excellent

michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff people we're amazing specially Clara, she is wonderful.
Stayed 7 nights in Sep 2025

2/10 Terrible

Chase

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
I am writing this review while waiting in line for check-out, and I feel it’s important to share my experience so others can make an informed choice. While the restaurant by the beach attached to the hotel was the only positive aspect—staff there were polite, and the no-outside-alcohol policy is completely reasonable—the rest of the resort falls far short of even basic expectations. From the front desk to the cleaning staff (if you can even call them that) and everyone in between, the lack of customer service is noticeable. Guests are made to feel unwelcome, uncomfortable, and are hit with unnecessary fees at every turn. The shuttles are inconsistent, and after a discussion with the manager about it, staff sent what they called “cleaners” to my room—a woman accompanied by a man not in uniform—who entered without asking and began taking photos of the entire room under the pretense that our phone wasn’t working. We never complained about a phone, nor even knew one was there. This felt invasive and unprofessional. While this resort may look nice online, the reality of the experience left a lot to be desired. If you’re visiting the area, there are other options that offer a better balance of service, value, and professionalism. I would recommend looking at the Kimpton or Henry Morgan resorts—they are often more affordable and consistently provide the level of hospitality you would expect on vacation.
Stayed 3 nights in Sep 2025

8/10 Good

Desiree Bodoin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
beach and pool
Stayed 7 nights in Sep 2025

10/10 Excellent

alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel w great staff. Pool, ocean all brach front. Great rooms w balcony.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was paradise, the location, the property, the staff. Everything was above expectations. I will return.
Stayed 4 nights in Sep 2025

2/10 Terrible

Yesenia

Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort, great staff. Our individual unit needed more cooking supplies, pots, pans, etc..
View from breakfast area
Dive sites available
Bananas growing along the walk from our unit to the ocean
Stayed 9 nights in Sep 2025

10/10 Excellent

Meghan

Stayed 2 nights in Sep 2025