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The Robertson Hotel

3.5 star property

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Photo gallery for The Robertson Hotel

Exterior
Front of property
Reception
Dining
Grand Suite, Garden View | Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
1 Fountaindale Rd, Robertson, NSW, 2577
  • Place, Robertson Nature Reserve
    ‪3 min drive‬
  • Place, Wollongong City Beach
    ‪41 min drive‬
  • Place, North Wollongong Beach
    ‪41 min drive‬
  • Airport, Shellharbour, NSW (WOL)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Suite

Family Suite | Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Bedroom, Shared Bathroom

Standard Double Room, 1 Bedroom, Shared Bathroom | Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Standard Double Room, 1 Bedroom, Shared Bathroom

8.2 out of 10
Very good
(11 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Suite

8.0 out of 10
Very good
(3 reviews)
  • 95 sq m
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Grand Suite, Garden View

Grand Suite, Garden View | View from room

Grand Suite, Garden View

  • Garden view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Suite, Bathtub

Deluxe Suite, Bathtub | Living area | 40-inch flat-screen TV with digital channels, TV

Deluxe Suite, Bathtub

  • 52 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Living area | 40-inch flat-screen TV with digital channels, TV

Junior Suite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 120 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds, Shared Bathroom

Iron/ironing board, cots/infant beds, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds, Shared Bathroom

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

The Robertson Hotel

Along with an outdoor pool, this guesthouse has coffee/tea in a common area and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area and a fireplace at reception are on-site.
The Robertson Hotel offers 46 accommodations with free toiletries. 40-inch flat-screen televisions come with digital channels. This Robertson guest house provides complimentary wireless Internet access, with a speed of 25+ Mbps. An iron/ironing board and hairdryers can be requested. Cots/infant beds (surcharge) are also available.
Recreational amenities at the guest house include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Robertson Hotel. During your stay, you'll be within walking distance of Robertson Nature Reserve. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include conference space, a fireplace at reception and coffee/tea in a common area
  • Just a 2-minute drive from Robertson Nature Reserve and a few minutes from Macquarie Pass National Park
As a guest of The Robertson Hotel, you'll find an outdoor pool, a garden, and a picnic area. Public spaces have free WiFi. The Robertson Hotel also features coffee/tea in common area and a fireplace in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Robertson guest house.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; AUD 30 for adults and AUD 20 for children
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Outdoor pool

Conveniences

  • Limited-hour front desk

Business services

  • Conference space

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 80.0 per day.
  • Cots (infant beds) are available for AUD 20 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 30 for adults and from AUD 20 for children
  • Crib (infant bed) fee: AUD 20 per day
  • Rollaway bed fee: AUD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2577
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Fountaindale Grand Manor
Fountaindale Grand Manor Hotel
Fountaindale Grand Manor Hotel Robertson
Fountaindale Grand Manor Robertson
Fountaindale Manor
Fountaindale Grand Manor House Robertson
Fountaindale Grand Manor House
Robertson Hotel
The Robertson Hotel Robertson
The Robertson Hotel Guesthouse
The Robertson Hotel Guesthouse Robertson

The Robertson Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 141 out of 368 reviews
Rating 8 - Good. 122 out of 368 reviews
Rating 6 - Okay. 53 out of 368 reviews
Rating 4 - Poor. 36 out of 368 reviews
Rating 2 - Terrible. 16 out of 368 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Miriam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very cool old place with some beautiful rooms
Stayed 1 night in Jan 2026

6/10 Okay

Niall

Disliked: Cleanliness, amenities
Lovely old style building. Room comfortable and quiet but the only option available at time of booking were rooms with a shared bathroom. Which was the main problem with the stay. Initially we had access to a shared bathroom next to our room. But the bathroom doors didn't lock (or even close properly) and the toilet cistern leaked continually. When we reported this to the front desk, instead of fixing the door and cistern they simply closed off the bathroom and re-directed us to other shared bathrooms further away. The hotel was full and these older (under)renovated bathrooms were simply not up to the task. Hair in all the drains, and generally messy. Limited shower cubicles etc. If the hotel persists with shared facilities they really need modern bathrooms...
Stayed 1 night in Feb 2026

8/10 Good

Glenys

Travelled with partner
Liked: Cleanliness
Very pleasant staff, clean room and spotless fresh bedlinen
Stayed 2 nights in Feb 2026

8/10 Good

Daryl

Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

Aakash

Stayed 1 night in Jan 2026

10/10 Excellent

Josip

Stayed 1 night in Jan 2026

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, amenities
Staff were incredibly welcoming and made sure we were looked after.
Stayed 1 night in Jan 2026

10/10 Excellent

Shanda

Stayed 1 night in Jan 2026

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
The Robertson Hotel is a sanctuary where the raveled sleeve can be knitted up again :) Beautiful surrounds, friendly, attentive staff, lovely breakfast. My only worry is that its gentle, historical charm will be lost in future development. Sydney needs this kind of retreat from its mass tourism culture.
Stayed 12 nights in Dec 2025

2/10 Terrible

Tom

Disliked: Staff & service
Staff completely uncontactable after 5pm....
Stayed 1 night in Dec 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities
Amazing building and grounds, friendly staff and lovely room.
Stayed 1 night in Jan 2026

10/10 Excellent

Kusum

Liked: Cleanliness, staff & service, amenities
Very good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

pamela

Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
The room was spotless. However, we were there for three nights and the room was not serviced during our stay.
Stayed 3 nights in Nov 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice stay checkin staff on arrival were amazing.However check out very poor the young man was rude and didnt seem to know what he was doing.Made the trip for our friends and us a bit sour spoiled the whole experience..Shame
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
I'd go back.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing. The checkin process was efficient. The gardens were amazing and peaceful. Also, Jason and Annela were friendly, professional and helped make my stay a fantastic one. Thank you.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somewhat dated bedrooms, no facilities to make a hot drink. Location excellent
Stayed 1 night in Oct 2025

10/10 Excellent

Grace

Stayed 1 night in Oct 2025

8/10 Good

Richard

Stayed 1 night in Jul 2025

4/10 Poor

Karen

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Annette

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are tired and in need of some TLC. The food was ordinary and very overpriced.
Stayed 1 night in Jul 2025

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025